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Location
Holiday Inn Express & Suites Allen Park by IHG
9000 Enterprise Drive, Allen Park, MI
48101, United States
Hours
Reviews
4.3
605 reviews
5 stars
377
4 stars
140
3 stars
32
2 stars
26
1 star
30
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about cleanliness, including dirty rooms, hair in bathtubs, and unclean bathrooms.
Staff Performance
Feedback on staff was mixed; while some praised friendly and helpful service, others reported rude and unprofessional behavior.
Breakfast Quality
The complimentary breakfast received positive remarks for its variety and quality, with many guests enjoying the options available.
Room Comfort
Guests generally found the beds comfortable and appreciated the spaciousness of the rooms, although some noted maintenance issues.
Management Concerns
Several reviews criticized management for poor customer service and lack of responsiveness to complaints.
- CLC LNov 9, 20255.0There was nothing negative to say. Room spotless, quiet and spacious and nicely furnished with a very comfortable king bed. Suggestion for management: when people check in, please encourage them to close their door quietly. Sound reverberates through the halls and rooms.
- BBBryan B.Nov 9, 20255.0Clean. Usual breakfast. All good.
- BFBatool FatimaNov 8, 20255.0Lovely, breakfast area was impressive. Great experience
- NRNatalie RadNov 2, 20252.0It was an old holiday Inn. The beds were standard. Breakfast nothing special as expected. Beds seemed to be clean but there were hair in the bathtub. Low shower pressure, remote didn't work and shutters were difficult to put down. Room 318
- RKR.J. K.Oct 10, 20252.0Moldy, dirty, and a broken TV. Comfortable and clean bed (and an early flight) was the only reason I stayed the night. Emailed manager who acknowledged concerns but provided no compensation or points for the troubles.
Frequently Asked Questions About Holiday Inn Express & Suites Allen Park by IHG
Does Holiday Inn Express & Suites Allen Park offer free breakfast?
Yes, guests can enjoy a complimentary hot breakfast every morning. We serve freshly cooked eggs, pastries, cereals, and more to start the day right.
Does the hotel have an indoor pool?
Yes, Holiday Inn Express & Suites Allen Park features an indoor heated pool, perfect for guests to relax or get some exercise no matter the weather. Towels are provided, and the pool area is open daily.
How close is the hotel to local attractions?
The hotel is conveniently located near I-75 and I-94, offering easy access to local attractions like Greenfield Village, Downtown Detroit, and Ford Field.
Which airport is closest to Holiday Inn Express & Suites Allen Park?
The closest airport to Holiday Inn Express & Suites Allen Park is Detroit Metropolitan Wayne County Airport (DTW).
Does Holiday Inn Express & Suites Allen Park offer on-site EV charging stations?
No, Holiday Inn Express & Suites Allen Park does not offer onsite EV charging stations.
Does Holiday Inn Express & Suites Allen Park offer a free shuttle service?
Yes, Holiday Inn Express & Suites Allen Park offers a free shuttle service to Detroit Metropolitan Wayne County Airport (DTW) and to businesses and attractions within a five-mile radius of our hotel.
Does Holiday Inn Express & Suites Allen Park feature connecting rooms?
Yes, Holiday Inn Express & Suites Allen Park offers connecting rooms on a first come first served basis. Request connecting rooms at the time of your booking.
Does Holiday Inn Express & Suites Allen Park offer a Fitness Center?
Yes, Holiday Inn Express & Suites Allen Park features a Fitness Center for guest use.
Does Holiday Inn Express & Suites Allen Park offer free breakfast?
Yes, guests can enjoy a complimentary hot breakfast every morning, including freshly cooked eggs, pastries, and cereals.
Is there a free shuttle service available at Holiday Inn Express & Suites Allen Park?
Yes, the hotel offers a free shuttle service to Detroit Metropolitan Wayne County Airport (DTW) and to nearby businesses and attractions within a five-mile radius.
What are the check-in and check-out times at this hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Are pets allowed at Holiday Inn Express & Suites Allen Park?
No, pets including cats and dogs are not allowed at the hotel.
Does the hotel have a fitness center and a swimming pool?
Yes, the hotel features a fitness center and an indoor heated pool for guests to use.
Is the hotel accessible for guests with mobility needs?
Yes, Holiday Inn Express & Suites Allen Park is mobility accessible and has an elevator available for guest use.
Does Holiday Inn Express & Suites Allen Park offer amenities for business travelers?
Yes, the hotel has a business center, meeting rooms, and offers free Wi-Fi in public areas to support business travelers.
What nearby hotels can guests consider if Holiday Inn Express & Suites Allen Park is fully booked?
Nearby options include Hampton Inn, Hampton Inn & Suites Allen Park, and Hampton by Hilton, all located close to Holiday Inn Express & Suites Allen Park.
Are there convenient coffee shops near the hotel?
Yes, guests can visit nearby coffee shops such as Dunkin' and Caribou Coffee, perfect for grabbing a quick beverage or snack.
What entertainment or dining options are close to the hotel?
Nearby you can find B.Boomers Sports Bar & Grille and Live Action Poker Room for dining and entertainment experiences.