Holiday Inn Express & Suites Waterville - North by IHG

3.8
487 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting Locations
Welcome to the brand new Holiday Inn Express & Suites Waterville - North, located next to I-95. Whether you are traveling for business purposes or stopping through on vacation you will be pleased to stay at our establishment. our leisure travelers, many visit us that are traveling from Canada to popular destinations such as New York City and Boston, MA. Our hotel is conveniently located as a midway point to those popular destinations. Enjoy being in close proximity to Colby College where you can enjoy popular sporting events near the hotel. Enjoy popular amenities that all will enjoy including our Express Start Breakfast serving hot items such as pancakes from our one-touch-of-a-button pancake machine. Connect with family with our free High-Speed Internet access in public areas and in the guestrooms. Along with a business center to access your favorite social sites to stay connected. Enjoy our indoor heated pool as well as our brand new fitness center located within our property. No matter the reason for your travels, our attentive staff will make it their goal to accommodate you comfortably. Make the Holiday Inn Express & Suites Waterville - North your home away from home. Book today!

Location

Holiday Inn Express & Suites Waterville - North by IHG
332 Main Street, Waterville, ME
04901, United States

Hours

Reviews

3.8
487 reviews
5 stars
245
4 stars
102
3 stars
41
2 stars
19
1 star
80

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and common areas, although some reported issues with musty smells and dampness in certain areas.

Staff Performance

While some guests highlighted friendly and helpful staff, others reported rude interactions, particularly with front desk personnel.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests enjoying the variety and quality, while others found it mediocre.

Policy Issues

Numerous complaints were made regarding the hotel's policy of not renting to locals within 30 miles, which many found discriminatory and poorly communicated.

Facilities Condition

Guests noted that the hotel appears outdated, with issues such as malfunctioning USB ports, poor ventilation, and general maintenance concerns.
  • SS
    Steve Spencer
    Nov 4, 2025
    5.0
    Good rooms. Frequently stay at IHG hotels for value cleanliness and comfort.
  • AF
    Andrew Fox
    Nov 4, 2025
    5.0
    Comfortable place with nice folks and a really decent breakfast. This is our go-to in Waterville, Maine
  • RL
    Renee Lien
    Oct 17, 2025
    5.0
    I really enjoyed my stay. Clean room, nice staff, great area to dine or shop. I must brag about a certain employee who was working the kitchen for breakfast. Unfortunately I didn't get her name. Very friendly, she was working hard at keeping food out( which was an awesome menu) cleaning plates off the tables as guest were still enjoying their coffee and cleaned the tables as people left. I didn't have to sit at a dirty table!!! Praises to this young lady!!!
  • DC
    Denai C
    Oct 12, 2025
    3.0
    First I’ll start with the good. The bed was comfortable and the location was good during travel. The front desk staff was kind when checking in. The breakfast was your average hotel hot breakfast. I am always thankful when they have turkey sausage and protein yogurt! The bad. Our room was room 202… literally right outside the lobby and right near the main stairs… this meant the slamming of the door started at 5:15 am and went on all morning until we finally decided to give up on any more sleep and get up. The hotel wasn’t full so I’m not sure why we were out in the worst room mostly because I am a “platinum member” which apparently according to the staff is great 🤔. The pool area was so rancid and smelled HORRIBLE there is no way I would have been able to stay in that area to swim even if I wanted to. 🤮
  • JR
    Julia Rocheleau
    Oct 12, 2025
    5.0
    The rooms were clean and the hotel breakfast was great. We needed last minute accommodations and Tracy at the front desk could not have been more kind and helpful! Despite the busy lobby she was extremely knowledgeable and helped us with our reservation. I would absolutely stay here again and big shoutout again to Tracy!

Frequently Asked Questions About Holiday Inn Express & Suites Waterville - North by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Waterville - North?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Is breakfast included at the hotel?

Yes, the hotel offers a free buffet breakfast to all guests.