Brand Certified
Best Western Plus Waterville Grand Hotel
3.7(1040 reviews)
Certified by Best Western Plus Waterville Grand Hotel • Mar 01, 2026
Business Details
375 Main St, Waterville, ME
04901-4924, United States
Certified by Best Western Plus Waterville Grand Hotel • Mar 01, 2026
(207) 873-0111
Certified by Best Western Plus Waterville Grand Hotel • Mar 01, 2026
http://bestwestern.com
Certified by Best Western Plus Waterville Grand Hotel • Mar 01, 2026
About
Certified by Best Western Plus Waterville Grand Hotel • Mar 01, 2026
HotelBest Western
At the Best Western Plus Waterville Grand Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Waterville Grand Hotel will stand out among other hotels in Waterville,ME. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Waterville Grand Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Certified by Best Western Plus Waterville Grand Hotel • Mar 01, 2026
Best Western Plus Waterville Grand Hotel
375 Main St, Waterville, ME
04901-4924, United States
Hours
Certified by Best Western Plus Waterville Grand Hotel • Mar 01, 2026
Reviews
3.7
1,040 reviews
5 stars
408
4 stars
274
3 stars
144
2 stars
91
1 star
123
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted concerns about cleanliness, including dirty rooms, mold, and unpleasant odors.
Staff Performance
While some guests praised friendly staff, others reported rude service and poor customer interactions.
Amenities and Comfort
Guests appreciated the indoor pool and complimentary breakfast, but many noted that the hotel is outdated and in need of renovations.
Value for Money
Several customers felt the hotel was overpriced for the quality of their stay, citing issues with room conditions and service.
- NRn r2 days ago4.0When traveling for long periods of time, all I want is a clean, affordable, and safe hotel where I can feel comfortable after work. This hotel offers that and more. It may not be "super fancy," but it is exceptionally maintained and reliable. My room was perfect for a working traveler, featuring two comfortable beds, a desk to get work done, a mini-fridge, and a microwave. I also really appreciated the complementary hot breakfast included with my stay—it consisted of eggs, breakfast meat, toast, home fries, coffee, and juice. It was more than enough to start the day right! The amenities here are a standout feature. I visited the fitness area and the large, heated indoor pool, which was excellent. While there, I met Amy, who was incredibly friendly and welcoming. We chatted for a while, and she explained that many locals actually purchase memberships or day passes to enjoy the pool. I think this is a fantastic concept and so beneficial for the community during their long winters. Between the great amenities, the friendly staff, and the convenient location near I-95 and local shops, I highly recommend this hotel. It’s the perfect choice for anyone who wants a safe, clean place to stay without compromising on affordability.
- CWCarol West5 days ago3.0No hot.water who's am!
- VVVenu VFeb 14, 20262.0The hotel is close to full, in the winter all you get is luke warm water for shower. 👎
- WGWendy GoganJan 30, 20264.0Stayed 1 night, room was average for what money we paid. Quiet on the 3rd floor. Check in was quick and easy. Staff was helpful when asked questions. Did not use pool or other amenities. Beds comfortable. Weird the coffee maker in bathroom. Does not seem sanitary at all. Only 2 large thin towel, 2 washcloths, 2 hand towels. Other hotels offer more then that.
- LLLevi LucasDec 26, 20251.0Charged my daughter n brother and friend to swim on my account couldve added the kids for free for the room. Lady was really rude at the pool. Would not suggest to bring family there for a motel with a pool.
Frequently Asked Questions About Best Western Plus Waterville Grand Hotel
Does Best Western Plus Waterville Grand Hotel offer free breakfast?
Yes, the hotel provides free breakfast for guests.
Is there a concierge service available at Best Western Plus Waterville Grand Hotel?
Yes, concierge services are available to assist guests.
Can guests use a fitness center at the Best Western Plus Waterville Grand Hotel?
Yes, there is an in-house fitness center available for guests.
Is room service provided at Best Western Plus Waterville Grand Hotel?
Yes, room service is available to guests at the hotel.
Does Best Western Plus Waterville Grand Hotel offer free WiFi?
Yes, free WiFi is available throughout the property.
What are the check-in and check-out hours at Best Western Plus Waterville Grand Hotel?
The hotel is open 24 hours every day, with flexible check-in and check-out times.
Is Best Western Plus Waterville Grand Hotel a smoke-free property?
Yes, the hotel is a smoke-free property.
Where is Best Western Plus Waterville Grand Hotel located?
The hotel is located at 375 Main St, Waterville, ME 04901-4924, USA.
Are there nearby fitness facilities to Best Western Plus Waterville Grand Hotel?
Yes, the Waterville Swim & Fitness Center is nearby, offering additional gym and swimming options for guests.
Where can I find local dining options near Best Western Plus Waterville Grand Hotel?
O'Brien's Irish Restaurant & Pub is a nearby dining option where guests can enjoy authentic Irish cuisine and a lively pub atmosphere.
How can nearby points of interest enhance my stay at Best Western Plus Waterville Grand Hotel?
Guests can enjoy the nearby Waterville Swim & Fitness Center for exercise and relaxation, and visit O'Brien's Irish Restaurant & Pub for meals, making for a well-rounded stay experience.
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