Make sure you go to their "cancelation policy" page before booking. I unknowingly booked the "April Fool's Day Sale" (can't make this up) and when I went to cancel due to changes in my schedule, they would not refund me or move the day for me. Poor customer service through hidden policies, not a good look!
RF
Richard Funnell
Aug 26, 2023
3.0
Really wonderful location, beautiful rooms, and good vibes. We treated ourselves to our first getaway with our three month old baby and loved the hotel. Housekeeping staff was great (thanks Horatio!!) and super attentive.
On the flip side, front desk staff wasn’t great. Probably the least responsive and helpful experience in a long time, especially given the room cost. If you are expecting anything above and beyond, don’t look here. Limited hours don’t help.
Breakfast is also pretty bad (comparable to a off-brand airport hotel), so I would recommend making other plans for food in the morning.
Would love to come back if they could improve the experience!
HH
Hannah H
Jul 8, 2018
5.0
Definitely recommend! Rooms were spacious &the staff was attentive and accommodating
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