This hotel used to be one of our favorites but in the past 2 years it has become uncomfortable and has fallen to the influencer trap. We usually stay here and boathouse, going forward boathouse will be the choice.
We have done birthdays, anniversaries, and a new years here. The staff is always lovely and in past when we had heating go out in a room, or like a previous review mentioned, stayed the bowing beds, they have moved us.
This past stay was the last for us.
Both nights we dealt with quite intoxicated people making noise at all hours, the second night with noise up til 3am. The restaurant staff is lovely but the food this year left something to be desired. When we stayed in March, we had a similar experience where one of the dishes was inedible. We are people who do not send food back and rarely complain, especially when the staff is so kind but this property needs some overhaul.
Beds, linens, paint etc all need replacing. While the location is great, the noise and influencer tourism have ruined the experience.