The Grand Hotel

We welcome Service Dogs as defined by the Americans with Disabilities Act(opens in new window). The Kennebunkport Resort Collection complies with the ADA, state, and local laws regarding Service Animals. Under the ADA, a service animal is defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person’s disability. If bringing a service dog, we ask that you inform our team at the time of booking so we can prepare for your arrival. Service dogs are to remain under the control of the owner, whether by voice command, leash, or harness and may not be left unattended in your hotel room. A service animal may be asked to leave the premises if either (a) it is a direct threat to the health or safety of others, or (2) it would result in substantial physical damage to the property of others, or (3) it substantially interferes with the reasonable enjoyment of the accommodations by others. Guests traveling with a service dog will not be charged a pet fee. However, charges may be incurred, should a service animal damage or soil the premises.

If you added Sensible Weather™ coverage to your Grand Hotel reservation, you’re protected with a weather guarantee. If weather impacts your stay, you’ll automatically receive reimbursement for qualifying weather – no forms, no claims, and no hassle. It’s the easiest way to enjoy weather protection for your vacation and book your trip with confidence.