Holiday Inn Express & Suites Freeport - Brunswick Area by IHG
4.0506 reviews
Business Details
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Location
Holiday Inn Express & Suites Freeport - Brunswick Area by IHG
450 U.S. Route 1, Freeport, ME
04032, United States
Hours
Reviews
4.0
506 reviews
5 stars
229
4 stars
154
3 stars
55
2 stars
23
1 star
45
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While many guests praised the cleanliness of the hotel, several reviews highlighted issues with dirty rooms, including stained bedding and unclean bathrooms.
Staff Service
The staff received numerous compliments for being friendly and accommodating, although there were some reports of poor service and rude behavior from management.
Breakfast Quality
Breakfast options were frequently mentioned, with many guests finding it lacking in variety and quality, though some enjoyed the offerings.
Noise Issues
Several guests reported significant noise from nearby highways affecting their sleep quality, particularly in rooms facing the back of the hotel.
Value for Price
Many customers felt the hotel was overpriced for the quality and service provided, especially given the issues with cleanliness and maintenance.
- GMGabriel MarticorenaNov 11, 20255.0Great hotel me and my family liked our stay the team is amazing and breakfast good
- DCDanny CottonNov 7, 20255.0Wasn’t really sure where to stay in this area. But i’m happy I chose this place. Decent rooms, and the staff were amazing!
- SWSean WellsOct 19, 20254.0No big detour to get to the hotel. Polite, friendly staff, clean building overall. Some weird stains in the shower that looked like rust, but weren't anywhere I'd expect rust. Good water pressure, K-cup coffee maker, iron and board, hair dryer, TV with remote, a desk with swivel chair, small sitting room chair, telephone. Doors slam if you don't pay attention. Room 229. Breakfast was OK. Hotel generic, more or less. A couple of baked items, link and patty sausage, scrambled eggs, (not fresh, probably liquid in a bag or carton) cold cereal, juice, a fridge that said yogurt, milk, and eggs that I didn't open. Loads of pepper packets. One Shaker of salt, no packets. Small coffee bar with a few sweetener choices, half and half, two pump coffee mate liquid dispensers, no powdered creamer, as well as tea and hot water. Regular and decaf for both, but I think whatever is in the urn when the service ends is what there is for the day, as far as coffee goes. Adequate parking.
- JHJackie HarperSep 19, 20251.0First. The AC wasn't working in the room. When asked to switch rooms , the front desk lady came and turned the AC down to 45 and said it would get better. We left for dinner , came back and it was the same. Second. I saw the housekeeper in the hallway, my fiance had to be on a uninterrupted conference call. So I left , put the sign on the door and told the housekeeper "please DO NOT go into that room for whatever reason. The sign is on the door. He can not be interrupted". Also using the universal hand signal "DO NOT". I went down the stairwell , my phone rings, my fiance states is there a reason why the housekeeper came in unannounced. So I went straight to the front desk and the only thing was said was sorry, he didn't know. The breakfast was below par, with not a lot of options. Definitely not enough parking, especially if you stay out later than usual. The trash right outside the door to go in smelled like something went rotten in it.
- GSGeorge StelljesSep 7, 20255.0Very clean and comfortable hotel with a great staff. Cruz was very helpful when we checked in. The rooms are clean with comfortable beds and pillows. The pool is nice with warm water. The breakfast area has cheese omelettes with sausages, oatmeal, fruit, eggs and yogurt; plus juice and coffee in a very relaxed atmosphere.
Frequently Asked Questions About Holiday Inn Express & Suites Freeport - Brunswick Area by IHG
What time can I check in and check out at Holiday Inn Express & Suites Freeport - Brunswick Area by IHG?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free breakfast?
Yes, the hotel provides free buffet breakfast to all guests.
Is the hotel accessible for guests with mobility issues?
Yes, the hotel is mobility accessible and provides accessible parking as well as an elevator.
Are pets allowed at the Holiday Inn Express & Suites Freeport?
No, pets including cats and dogs are not allowed at the hotel.
Does the hotel have an on-site fitness center and swimming pool?
Yes, the hotel offers a free fitness center with a treadmill and an indoor pool with a hot tub.
Is free parking available for guests at this hotel?
Yes, free parking is available for all guests at the hotel.
What health and safety measures does the hotel have in place?
The hotel uses commercial grade disinfectants, provides additional sanitation in food areas, enhanced cleaning in common areas and guest rooms, removes high-touch items, offers sanitizer, and trains employees in cleaning and hand washing procedures.
Are there any nearby dining options guests should know about?
Yes, nearby dining options include Sunrise Cafe, known for coffee and American cuisine, Athena's Cantina, a Mexican restaurant, and Dimillos, a fast food restaurant.
What nearby conveniences are available to guests at the hotel?
Nearby conveniences include Royal River Natural Foods for groceries, Circle K convenience store and gas station, and Colleen Brink Salon for beauty and hair care services.
Are there any nearby attractions or places of interest for guests visiting the area?
Guests can explore local distilleries such as Maine Distilleries and Cold River Vodka, or visit various antique and thrift stores like Pillars Antiques and ReStyle.