Hilton Garden Inn Freeport Downtown

4.3
921 reviews
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Business Details

5 Park Street, Freeport, ME
04032, United States
(207) 865-1433
https://www.hilton.com/en/hotels/pwmfdgi-hilton-garden-inn-freeport-downtown/

About

Hotel
-Located in the heart of Freeport's shopping and dining village -Onsite restaurant and lounge -Evening room service -Hot breakfast buffet and dinner served daily -Free standard WiFi -Complimentary indoor heated pool and hot tub -Complimentary fitness center -Complimentary business center -Outdoor patio -One bedroom suites available -Guestrooms feature one king or two queen beds, Keurig coffee systems, work desk, hair dryer, iron/ironing board, climate control, private bathroom, HD cable includes HBO -Valet and coin operated laundry services -Private function space with full service catering sales and operations

Location

Hilton Garden Inn Freeport Downtown
5 Park Street, Freeport, ME
04032, United States

Hours

Reviews

4.3
921 reviews
5 stars
565
4 stars
218
3 stars
71
2 stars
25
1 star
42

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Mixed reviews on cleanliness; some rooms reported as dirty with hair and stains, while others praised the cleanliness.

Staff Service

Staff received high praise for friendliness and helpfulness, with several guests highlighting exceptional service.

Location

The hotel is well-located near shopping and dining options, making it convenient for guests.

Noise Issues

Guests frequently mentioned noise disturbances from nearby train tracks and thin walls affecting sleep quality.

Amenities

Some guests were disappointed by the lack of a hot tub and the quality of the breakfast options.
  • LA
    Linda Audet
    Nov 13, 2025
    1.0
    The staff was very nice. The toilet was sized for a toddler. The shower head was sized for a giant. The pool had slime all over the bottom of it and was not heated.
  • TT
    Teakay
    Nov 11, 2025
    5.0
    Clean, quiet, and comfortable! All you want in an overnight travel stop. Visited during a trip with other adults, but the option of adjoining rooms would make this great for families as well. Super friendly staff, very welcoming, and beautiful surrounding area in autumn!
  • HB
    House of Belcher
    Nov 11, 2025
    5.0
    The location is within walking distance of everything you need and the rooms were big, comfortable and clean. Service was excellent as well.
  • SL
    Sam L
    Nov 11, 2025
    4.0
    The location is fantastic, walking distance from downtown. The staff were also great, super kind, friendly, and helpful. The entire facility is clean and very new - The rooms are clean and comfortable. The ONLY complaint is that the walls are THIN. When you stay at a hotel, you can expect to hear folks coming and going - But we could actually hear our neighbors SNORING throughout the night. It's certainly not something to keep us from staying here again, but if you're a light sleeper consider a white noise app for the night!
  • NA
    Nancy Azzolini
    Oct 28, 2025
    3.0
    Our room was less than 100 feet away from train tracks. I'm not exaggerating. It was right outside the building. The train came by every night at 1:40 am. When the train and woke us up each night it was very disturbing. It took awhile to fall asleep again. We had no hot water the 1st night. The front desk associate said a lot of people must have been using the water - at 7pm??
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Frequently Asked Questions About Hilton Garden Inn Freeport Downtown

Does Hilton Garden Inn Freeport Downtown offer parking facilities?

Yes, they provide free self-parking for guests.

Is the hotel accessible for guests with mobility issues?

Yes, the hotel features accessible parking, elevators, and is mobility accessible.