Business Details
About
HotelHilton
-Located in the heart of Freeport's shopping and dining village
-Onsite restaurant and lounge
-Evening room service
-Hot breakfast buffet and dinner served daily
-Free standard WiFi
-Complimentary indoor heated pool and hot tub
-Complimentary fitness center
-Complimentary business center
-Outdoor patio
-One bedroom suites available
-Guestrooms feature one king or two queen beds, Keurig coffee systems, work desk, hair dryer, iron/ironing board, climate control, private bathroom, HD cable includes HBO
-Valet and coin operated laundry services
-Private function space with full service catering sales and operations
Location
Hours
Reviews
4.4
930 reviews
5 stars
572
4 stars
221
3 stars
72
2 stars
25
1 star
40
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, highlighting their attentiveness and willingness to assist.
Cleanliness
While some guests reported clean rooms, others noted issues with cleanliness, particularly in bathrooms and common areas.
Location
The hotel is well-located, within walking distance to shops and restaurants, making it convenient for guests.
Noise Issues
Several reviews mentioned noise disturbances from trains and thin walls, impacting the overall comfort of the stay.
Breakfast Options
Guests expressed disappointment over the lack of complimentary breakfast and the quality of the breakfast offered.
- JDJudy DominickJan 1, 20265.0Our family has stayed here before. Small but adequate pool on the first floor along with the fitness room. Rooms were clean, beds comfortable, nice hot shower, plenty of towels, small bar/lounge area, and a microwave and small fridge in each room. Location is within walking distance for shopping all the stores on Main Street in Freeport; plus I could walk to a nearby church for Mass.
- CSCaroline ShaaberDec 28, 20255.0Stayed here over Christmas to be close to family and had a wonderful experience. Everyone in the hotel was friendly and welcoming, especially Anita and Jameel at the front desk, who went above and beyond to help us with a room change. We also loved spending time at the bar with Jen who was fun, professional, and we watched her impressive handling of a difficult guest. Parking lots and sidewalks were cleared quickly after a big snowstorm, which we really appreciated. Smiles all around during the holidays. We’ll definitely be back.
- DADon AgeeDec 27, 20253.0The rooms are like all hiltons. We could not hook our firestick up to the TV and when we asked for Tech supports number ( which we get at all other hotels, Hamptons and hiltons) we were told by the manager that they have very expensive stuff and do not want anything hooked onto their tvs. Yet they have the gaming channels which require hooking into their TVs. So we were pretty much told we were dumb. But that's OK there are plenty of places that treat us kindly and we will stay at them. Shame on you.
- LMLisa MDec 24, 20254.0The only reason that I rated The Hilton Garden Inn as a 4 star instead of a 5 star is that other Hilton Hotels that we've stayed in had a continental breakfast included in the room fee. This one did not. Otherwise, everything was perfect (clean, quiet, comfortable beds and friendly, knowledgeable front desk staff). A plus that's not mentioned online, there was a mini fridge, microwave and Keurig in the room.
- JHJim HospesDec 23, 20255.0We had a great mid-week stay down at the hotel last week. The facility is great, well maintained, shoveled, salted, and the central location came in handy for shopping and dining. Heidi at the front desk was friendly and helpful. Jen at the bar made us some tasty night caps and Krystina ensured we got a delicious breakfast. All in all it was a superb visit and we definitely would recommend this property.
Frequently Asked Questions About Hilton Garden Inn Freeport Downtown
Does Hilton Garden Inn Freeport Downtown offer parking facilities?
Yes, they provide free self-parking for guests.
Is the hotel accessible for guests with mobility issues?
Yes, the hotel features accessible parking, elevators, and is mobility accessible.
Are pets allowed at Hilton Garden Inn Freeport Downtown?
Yes, both cats and dogs are welcome at the hotel.
What dining options are available at the hotel?
The hotel has an onsite restaurant and lounge, offers breakfast buffet and dinner daily, and provides evening room service.
Does the hotel provide WiFi and business facilities?
Yes, free standard WiFi is available in public areas, along with a complimentary business center and meeting rooms.
Is there any fitness or recreational facility on the premises?
Yes, the hotel offers a free fitness center, a heated indoor pool, and a hot tub for guests.
What are the check-in and check-out times at the hotel?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Are there nearby shopping options close to the Hilton Garden Inn Freeport Downtown?
Yes, guests can easily visit Rustic Arrow clothing store, New Beginnings Consignment Boutique, Brown Goldsmiths jewelry store, and Sea Bags fashion accessories store nearby.
Are there nearby attractions or parks to visit when staying at the hotel?
Memorial Park is close by, providing a nice outdoor attraction to visit before or after your stay.
What nearby services can help with deliveries or banking for hotel guests?
Guests can use the UPS Access Point for shipping and delivery services, and the LibertyX Bitcoin ATM for financial transactions nearby.