Business Details
About
HotelBest Western
Located in Freeport,ME, the Best Western Freeport Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.7
642 reviews
5 stars
260
4 stars
164
3 stars
88
2 stars
44
1 star
86
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Mixed reviews on cleanliness; some rooms reported as clean while others noted dirt, mold, and bugs.
Customer Service
Customer service experiences vary widely; some staff praised for helpfulness, while others criticized for rudeness and unprofessionalism.
Room Quality
Rooms are described as spacious and comfortable, but many reviews mention outdated decor and maintenance issues.
Check-in Process
Check-in is frequently reported as slow and confusing, with issues related to room assignments and key card malfunctions.
Location
The hotel is well-located for access to local attractions, but some guests were unhappy with the separation of buildings and lack of amenities.
- CMCarl MalinowskyDec 30, 20255.0We stayed here for 4 nights in December. We were in room 301. There are two buildings seperate buildings which seems to not be advertised well. Everything was clean. It's definitely an older building but it is updated. The bed was extremely comfortable. The TV was solid and the DirectTV package was very good. Everything worked properly. The place was quiet. The check in was rather slow. I used Best Western Travel/Gift cards and apparently it didn't show up in their system even though it said they did on the app and website. It slowed the process down. No breakfast was a minor complaint but I'm sure that is because there's a really good cafe next door. For the price we paid, this was a great deal. This is a completely functional room with mini fridge and microwave and good chairs etc. Everything worked as it should. I would definitely recommend this hotel to anyone that needs a hotel room on a budget but that is not low quality.
- MBmolly boydDec 19, 20252.0The location is convenient and the rooms are fairly clean (though outdated) but the service is absolutely terrible. Check-in is a nightmare because of the people. There is also no wifi in the top building; receptionists know this but will give you the run-around and ultimately don't care. Does the trick if you're desperate, but you can do better, babe.
- THthomas hanrahanDec 3, 20251.0Avoid.
- JBJoanne BoydNov 26, 20255.0Rooms were nice n clean nice location rosh was very helpful
- DTDonna TochtermanNov 25, 20255.0This was a really nice hotel. It was very clean and comfortable.I am in a wheelchair. The floor was wood with a rug around the bed, so it was easy to get around. It had a roll in shower with a seat that you could place where you wanted it and plenty of grab bars. It was easy to get to, right on Route one. Yet it was set back far enough to be rather quiet. It was a great experience. My husband and I highly recommend it.
Frequently Asked Questions About Best Western Freeport Inn
Does the Best Western Freeport Inn have a bar on the premises?
Yes, the Best Western Freeport Inn has a bar available for guests.
Are pets allowed at the Best Western Freeport Inn?
Yes, pets are welcome at the Best Western Freeport Inn.
Is the Best Western Freeport Inn a smoke-free property?
Yes, the hotel is a smoke-free property.
Does the Best Western Freeport Inn offer free Wi-Fi to its guests?
Yes, free Wi-Fi is available at the Best Western Freeport Inn.
What are the operating hours of the Best Western Freeport Inn?
The Best Western Freeport Inn is open 24 hours daily.
Where is the Best Western Freeport Inn located?
It is located at 31 US ROUTE 1, Freeport, ME 04032-7000, USA.
Is there a restaurant available at the Best Western Freeport Inn?
Yes, the hotel has a restaurant on site for guests.
What nearby dining options are available to guests of the Best Western Freeport Inn?
Guests can enjoy meals at Freeport Cafe, an American diner located close to the hotel.
Are there fitness facilities near the Best Western Freeport Inn?
Yes, the Casco Bay YMCA, offering gym and fitness classes, is nearby and accessible to hotel guests.
How can guests get to and from the Best Western Freeport Inn?
While specific transit stations are not listed, the hotel’s location on US ROUTE 1 in Freeport, ME provides convenient access to local transportation routes and nearby points of interest.