Business Details
About
Hotel
Located in Freeport,ME, the Best Western Freeport Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.7
639 reviews
5 stars
258
4 stars
164
3 stars
88
2 stars
43
1 star
86
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about dirty rooms, including hair, mold, and unclean bathrooms.
Customer Service
Feedback on customer service was mixed, with some staff being described as helpful and friendly, while others were reported as rude and dismissive.
Room Quality
While some guests appreciated the spacious and comfortable rooms, others noted issues such as outdated decor, lack of maintenance, and problems with amenities.
Location and Accessibility
The hotel is well-located for exploring Freeport, but guests expressed frustration over the layout requiring travel between separate buildings and the absence of elevators.
Pet-Friendly Policies
The hotel is noted for being pet-friendly, but there were complaints about cleanliness related to pet waste in common areas.
- JBJoanne BoydNov 26, 20255.0Rooms were nice n clean nice location rosh was very helpful
- DTDonna TochtermanNov 25, 20255.0This was a really nice hotel. It was very clean and comfortable.I am in a wheelchair. The floor was wood with a rug around the bed, so it was easy to get around. It had a roll in shower with a seat that you could place where you wanted it and plenty of grab bars. It was easy to get to, right on Route one. Yet it was set back far enough to be rather quiet. It was a great experience. My husband and I highly recommend it.
- SPSue PechtNov 11, 20255.0This was a place to stay for our trip to LL Bean. Rosh at the front desk was extremely helpful with our room and the amenities.
- BBBethNov 11, 20254.0Big room! Bed was very comfy. Rosh was very helpful. As was. Keith.
- PBPickle BillNov 5, 20251.0the rooms are dirty and aren’t cleaned half the time room staff is rude and will ignore you. I’ve found bugs and mold behind beds and the tv the front desk and the gm are very rude to customers and will always ignore and treat you like trash do not go here!
Frequently Asked Questions About Best Western Freeport Inn
Does the Best Western Freeport Inn have a bar on the premises?
Yes, the Best Western Freeport Inn has a bar available for guests.
Are pets allowed at the Best Western Freeport Inn?
Yes, pets are welcome at the Best Western Freeport Inn.
Is the Best Western Freeport Inn a smoke-free property?
Yes, the hotel is a smoke-free property.
Does the Best Western Freeport Inn offer free Wi-Fi to its guests?
Yes, free Wi-Fi is available at the Best Western Freeport Inn.
What are the operating hours of the Best Western Freeport Inn?
The Best Western Freeport Inn is open 24 hours daily.
Where is the Best Western Freeport Inn located?
It is located at 31 US ROUTE 1, Freeport, ME 04032-7000, USA.
Is there a restaurant available at the Best Western Freeport Inn?
Yes, the hotel has a restaurant on site for guests.
What nearby dining options are available to guests of the Best Western Freeport Inn?
Guests can enjoy meals at Freeport Cafe, an American diner located close to the hotel.
Are there fitness facilities near the Best Western Freeport Inn?
Yes, the Casco Bay YMCA, offering gym and fitness classes, is nearby and accessible to hotel guests.
How can guests get to and from the Best Western Freeport Inn?
While specific transit stations are not listed, the hotel’s location on US ROUTE 1 in Freeport, ME provides convenient access to local transportation routes and nearby points of interest.