Best Western Caribou Inn

4.0
441 reviews

About

Hotel
Located in Caribou,ME, the Best Western Caribou Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Caribou Inn
19 Main St, Caribou, ME
04736-4159, United States

Hours

Reviews

4.0
441 reviews
5 stars
207
4 stars
119
3 stars
56
2 stars
21
1 star
38

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and overall hotel, though some reported issues with unclean bathrooms and leftover items from previous guests.

Staff Service

The staff received numerous compliments for their friendliness, helpfulness, and hospitality, with specific mentions of individual employees going above and beyond.

Renovations

The hotel is undergoing significant renovations, which have generally been well-received, but some guests expressed frustration with ongoing construction and incomplete areas.

Dining Experience

The on-site restaurant and bar received positive feedback for their food quality and service, although some guests noted discrepancies in menu pricing.

Amenities

Guests were disappointed by the absence of a pool and hot tub, which were previously advertised, and some expressed concerns about the lack of complimentary breakfast.
  • BB
    Bob Bickford
    Nov 11, 2025
    5.0
    Attended banquet here. Nice meal. Nice facility.
  • DD
    Dslgate
    Oct 24, 2025
    5.0
    This is a welcome alternative to the years and years of theft and gouging along with rate manipulation that the Hampton Inn Presque Isle has been bestowing upon the travelers throughout Aroostook county. One thing to keep in mind these hotels are not just hosting ‘down’ staters like myself and out of staters, it’s also a lifeline for those in the county who need to travel for either work or even healthcare. I’ve stayed here twice and, yes, it’s basic. But it is clean, well maintained/freshly renovated, and there’s a huge bonus with a decent bar for dinner with delectable poutine for this side of the border. I found it to be a better experience than the brewery across the street haha. I am not tickled about there primarily only being first floor rooms, but to save over $125/night from the thievery in Presque Isle while still maintaining comfort, it’s greatly worth it. I don’t eat breakfast but the menu looked great for their restaurant. I also greatly appreciate the espresso machine in the lobby along with a water bottle fill station. My first stay was in the middle of the summer and my second was towards the end of September. My first stay was fairly quiet however my second one unfortunately there was a domestic argument nonviolent issue in the room across from me that was quite loud. The staff got it taken care of and Scott the owner/manager even took the time to follow up with me and apologize which shows the refreshing caring attitude that many hotels just don’t have these days. There’s an issue with the bathroom shower doors, they’re a Euro style design however put inside a small American shower stall and I’m happy to see responses from Scott in other reviews that it will be addressed soon. Shame though because they’re generally better for the environment than curtains and cleaner than fixed glass doors however it’s just too tight of a space and kind of ahead of its time. I probably won’t use this hotel for over two nights due to the, primarily, first floor rooms, location in Caribou towards the northern part of my work, but to be honest I’m looking forward to my next stay there in a couple of weeks for a quick night to visit clients and grabbing some poutine, burger, and a beer for dinner.
  • WC
    william cherniske
    Oct 20, 2025
    5.0
    Comfortable and hospitable a great place to go to to get away
  • RO
    Ron Oldfield
    Sep 22, 2025
    4.0
    Clean well kept friendly service, in room bathroom was small and not handicapped accessible
  • SL
    Scott Leighton
    Sep 15, 2025
    4.0
    Very nice people, great service; If stay there again

Frequently Asked Questions About Best Western Caribou Inn

What time can I check in and check out at Best Western Caribou Inn?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does Best Western Caribou Inn offer free parking?

Yes, the hotel offers free self-parking and accessible parking for guests.