Holiday Inn Express Biddeford by IHG

4.1
618 reviews

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Situated in Biddeford, Maine off Interstate 95 at exit 32 and near to all southern Maine’s vacation destinations along Route l, including Ogunquit, York, Kennebunkport, Old Orchard Beach & just 15 miles from the Portland Jetport, our conveniently located accommodations make any commute a breeze. Business travelers find themselves in close proximity to companies like Soleras, Fiber Materials, GWI, General Dynamics, University of New England and the Shops at Biddeford Crossing. You'll stay productive whether you are preparing for a seminar in our well-appointed 24-hour business center with free Wi-Fi or relaxing while on a leisure get away in our spacious and modern guest rooms. Since we're near Portland's Maine Mall, guests can enjoy great shopping just across the street at the largest and busiest mall in the state. We're also only minutes away from Portland's best attractions and activities. Whether you tour the Portland Museum of Art, watch the AHL Portland Pirates play hockey at Cumberland County Civic Center, or visit the Portland Head Light in Cape Elizabeth on the shores of Fort Williams Park, our hotel's spot in South Portland, Maine is close to it all! And after a long day of meetings and tours, relax in our heated, indoor pool or recharge at the fitness center. Stay Smart in Biddeford, Maine, and reserve a room today to enjoy free Wi-Fi and our complimentary Express Start Breakfast Bar.

Location

Holiday Inn Express Biddeford by IHG
45 Barra Road, Biddeford, ME
04005, United States

Hours

Reviews

4.1
618 reviews
5 stars
306
4 stars
166
3 stars
67
2 stars
31
1 star
48

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported a lack of staff presence at the front desk, leading to long wait times and unresponsive service.

Room Conditions

Many guests noted issues with room cleanliness, maintenance problems, and unpleasant odors, including mold and chemical smells.

Breakfast Quality

The breakfast offerings received mixed reviews, with many guests finding the food options limited and of poor quality.

Renovation Disruptions

Several reviews mentioned ongoing renovations that negatively impacted the overall experience, including noise and lack of dining facilities.

Customer Service

Numerous complaints highlighted unprofessional and rude behavior from staff, particularly at the front desk.
  • BS
    Brian Saucier
    Jan 3, 2026
    3.0
    had no hot water in shower
  • CC
    Christian Criswell
    Dec 14, 2025
    1.0
    In a long line of stays at different Holiday Inn Express, this has by far been the worst. We arrived at 11:30pm from the airport and found a room with the thermostat running and set to 54 degrees. When alerting the night manager to this, he gave us two extra blankets but could not provide space heaters. The heater in the room was running so poorly that it took eight hours for the temperature to rise to the mid sixties. Management stated that it’s not unusual for this corner room to be extra cold in the winter. Not a valid excuse to rent out a room that gets your customers close to frostbite!!!
  • AA
    Abby
    Nov 18, 2025
    4.0
    Nice but the pool is so small though
  • KH
    Kim Huffman
    Nov 17, 2025
    2.0
    I’ll start with a positive - the bed was comfy. Unfortunately it was difficult to find someone at the front desk. We stayed three nights and requested housekeeping for the second day- no one came ever. Had to get our own fresh towels and had overflowing trash in our room. The breakfast was not great and had no water or juice available at the machine(out of order). The tv channels did not offer much at all for children. There was one washer and one dryer for the whole hotel☹️ our first trip to Maine so a little disappointed.
  • SS
    Steve Spencer
    Nov 4, 2025
    4.0
    Holiday inns are my preferred hotel. Stayed at them all over the country. This particular one was excellent in every regard except that they wouldn't let us check in early. When we come to Maine we visit family all over the state and typically change hotels every night. Because of our travel into biddeford we were in town a little earlier than usual. The place was empty when we got there around 1pm and they would not allow us to check in. We had to keep our luggage with us while we shopped and visited with family. Almost always able to check in early upon arrival. Late October in maine. Not tourist season. Clearly had empty rooms, but inconvenienced for no reason.

Frequently Asked Questions About Holiday Inn Express Biddeford by IHG

What are the check-in and check-out times at Holiday Inn Express Biddeford?

Check-in time is at 4:00 PM and check-out is at 11:00 AM.

Does Holiday Inn Express Biddeford offer free breakfast to guests?

Yes, a complimentary Express Start Breakfast Bar is available with buffet breakfast options included.