Business Details
About
HotelBest Western
At the Best Western Plus Augusta Civic Center Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Augusta Civic Center Inn will stand out among other hotels in Augusta,ME. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Augusta Civic Center Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus Augusta Civic Center Inn
110 Community Dr, Augusta, ME
04330-8009, United States
Hours
Reviews
3.9
951 reviews
5 stars
415
4 stars
283
3 stars
111
2 stars
66
1 star
76
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, highlighting their exceptional service.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty rooms and unpleasant odors.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying the variety while others found it lacking.
Room Condition
Numerous guests noted that the rooms appeared dated and in need of updates, with some reporting maintenance issues.
Customer Service Concerns
There were complaints about unprofessional behavior from front desk staff and inadequate responses to customer issues.
- KBkathy bulleyDec 14, 20255.0Great place to stay. Staff was helpful and friendly. Breakfast was great. Room was great too.
- ALAyana LunaNov 13, 20255.0Ended up coming to this hotel from Boston because our other hotel didn’t work out. The service was perfect. The rooms were immaculate and breakfast was good. I will be coming back again.
- RDRoger DutilOct 25, 20255.0GreAt place clean rooms friendly front desk persons. Great breakfast part of stay
- MHMichael HoltmanOct 24, 20251.0Hi. I have never been more disgusted in my life. I called for a reservation and was quoted a rate of 189 per night. I asked for a confirmation email during 3 separate phone calls only to not receive it. We get to the hotel and the rate was showing as 309 per night and there was no record of the rate I was quoted anywhere! Plus, my request for an email was not delivered bc when I got here my address and email address was incorrect and not what I gave as an email address. I am thoroughly disgusted and the customer service has been abhorrent.
- BBBill BuehnerOct 14, 20253.0The handicap accessible room is really not that great it was hard to get into the room and it is very hard to move in a wheelchair this is room 103
Frequently Asked Questions About Best Western Plus Augusta Civic Center Inn
Does Best Western Plus Augusta Civic Center Inn offer free breakfast to guests?
Yes, free breakfast is available for guests at the Best Western Plus Augusta Civic Center Inn.
Is there a fitness center available at the Best Western Plus Augusta Civic Center Inn?
Yes, the hotel has an in-house fitness center for guests to use.
Is the Best Western Plus Augusta Civic Center Inn a smoke-free property?
Yes, the property is smoke-free for the comfort of all guests.
Is Wi-Fi available at Best Western Plus Augusta Civic Center Inn and is it free?
Free Wi-Fi is available throughout the hotel for all guests.
What amenities do guest rooms at Best Western Plus Augusta Civic Center Inn include for business travelers?
Guest rooms feature a spacious work desk, free internet access, and an in-room mini fridge ideal for drinks and snacks, catering to business travelers.
What are the operating hours of Best Western Plus Augusta Civic Center Inn?
The hotel operates 24 hours a day, 7 days a week.
What special offer is currently available at Best Western Plus Augusta Civic Center Inn?
Guests who stay 2 nights can receive a $50 Best Western Gift Card as part of a special promotion.
Are there any nearby ATMs for cryptocurrency like Bitcoin near Best Western Plus Augusta Civic Center Inn?
Yes, there are several LibertyX Bitcoin ATMs nearby for convenient crypto transactions.
Where can I go for an evening walk or sightseeing close to Best Western Plus Augusta Civic Center Inn?
The hotel is itself located in a central area of Augusta, making it convenient to explore the Augusta Civic Center and other downtown attractions.
How can nearby LibertyX Bitcoin ATMs benefit guests staying at Best Western Plus Augusta Civic Center Inn?
Guests can easily access the LibertyX Bitcoin ATMs close by to manage cryptocurrency transactions during their stay.