Located in Westminster,MD, the Best Western Westminster Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Many customers praised the hotel for its cleanliness, although some reported issues with mold and unclean areas.
Customer Service
The staff received mixed reviews; while many guests highlighted friendly and accommodating service, others reported rude interactions and poor handling of issues.
Comfort
Guests had varied experiences regarding comfort, with some finding beds and pillows uncomfortable, while others appreciated the cleanliness and amenities.
Breakfast
The complimentary breakfast was generally well-received, with a good variety of options, although some guests found it lacking in quality.
Noise Issues
Several reviews mentioned noise disturbances from other guests and external sources, impacting the overall comfort of the stay.
KR
Kristen R
Oct 15, 2025
2.0
The area is really nice with lots of places to eat! The breakfast and service was great. Staff was really friendly but the hotel room itself was incredibly moldy smelling. There was also mold all over the bathtub caulk, also the wallpaper was peeling off. Very musty. The pillows were used, big gaps in the center of every pillow, not comfortable.
EE
EmilyNicole
Sep 26, 2025
5.0
Was in town for a wedding and needed an overnight stay. We had 2 rooms (2 couples) and both were great! We paid for late checkout when we booked the rooms, but the week of the wedding we realized we might need to check in sooner too. Called and the man at the front said he should be able to check us in to one of the rooms at 1pm instead of 3pm. Which is a huge help when getting ready for a wedding!! When we got there to check in he was super friendly. He ended up letting us check into both rooms early, only charging us 1 early check in fee! Very pleased with the customer service and everything was very clean!
CM
Charles Massanopoli
Sep 22, 2025
3.0
A decent hotel for a town the size of Westminster. It does show it's age. The room never felt dry. There was a musty,humid feel when entering and the AC did not resolve it. Okay for a one night stay.
LG
Laurie Gates-Ward
Sep 16, 2025
4.0
This is an exceptionally clean hotel with very friendly service. While it is in many ways a basic hotel, the fact that it is so well maintained makes it a very pleasant stay. There was also a very plentiful free breakfast that had many options including some gluten free items.
DL
Dean Lake
Aug 9, 2025
1.0
Extremely lazy rude desk clerks who didn’t have my reservation and were rude and lazy. Desk person named Mike who refused to figure out what was wrong with my reservation. Don’t stay here. They are refusing to refund my money to the tune of $324.79. Be very afraid of this business.
Update: amused at the Angelic update of these bad employees. They did nothing but be ugly to me. Their pizza had arrived and they attempted nothing. They stood there berating me. It’s no wonder they are like they are considering you allow them to be. I am not surprised
Frequently Asked Questions About Best Western Westminster Hotel
What are the operating hours of Best Western Westminster Hotel?
The hotel is open 24 hours a day, every day of the week.
Does Best Western Westminster Hotel offer free Wi-Fi?
Yes, free Wi-Fi is available for all guests at the hotel.
What is the address of Best Western Westminster Hotel?
The hotel is located at 451 WMC DR, Westminster, MD 21158, US.
What amenities does Best Western Westminster Hotel provide for business travelers?
The hotel offers free internet access throughout the property and a business center to help you stay productive.
How does Best Western Westminster Hotel prioritize guest experience?
They focus on cleanliness, value, and superior customer service to meet and exceed guests' expectations.
Is there a special promotion available at Best Western Westminster Hotel?
Yes, the hotel currently offers a $20 gift card as a featured promotion.
Where can I find more information or book a room at Best Western Westminster Hotel?
You can visit their official website at http://bestwestern.com or use their specific booking page linked to Best Western.
What nearby dentist offices are close to Best Western Westminster Hotel?
Vipul Subramanian, DDS is a nearby dentist office, which can be convenient for guests needing dental services during their visit.
Are there any restaurants near Best Western Westminster Hotel where guests can dine?
Yes, Pardon My Cheesesteak is a nearby restaurant where guests can enjoy a meal before or after their stay.
How can nearby points of interest like the Best Western Westminster Hotel itself assist guests?
The variety of Best Western Westminster Hotel locations nearby indicates a strong hotel presence in the area, providing guests with multiple accommodation options or services.