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About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Hotel in Silver Spring, MD near Washington, D.C.
Located in downtown Silver Spring and within minutes of Washington D.C., our Holiday Inn Express Washington DC N Silver Spring hotel is the perfect place to stay during your visit. With the Silver Spring Metro station within walking distance, enjoy convenient access to many attractions in the D.C. area, including the White House and Embassy Row, Smithsonian Institution, National Zoo, John F. Kennedy Center for the Performing Arts, Vietnam Veterans Memorial, and Georgetown University. At our hotel, find yourself in the heart of the lively district of Silver Spring, featuring numerous restaurants, shops, and plenty of entertainment, perfect for the whole family.
Our hotel near DC features modern rooms and amenities to make your stay perfect. Start your day off with free breakfast at the Express Start Breakfast offering continental and hot breakfast items. Enjoy the conveniences of free wifi, a 24 hour business center, and complimentary coffee in-room and in the lobby. Our Silver Springs hotel offers everything you need to make your stay comfortable and memorable. We look forward to your arrival.
Location
Holiday Inn Express Washington DC N-Silver Spring by IHG
7990 Georgia Avenue, Silver Spring, MD
20910, United States
Hours
Reviews
3.8
1,024 reviews
5 stars
423
4 stars
270
3 stars
151
2 stars
62
1 star
118
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff, particularly Aaron, for their friendliness, professionalism, and helpfulness during their stay.
Cleanliness Issues
Several reviews highlighted significant cleanliness problems, including reports of pests, dirty rooms, and unsanitary conditions.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, with many guests considering it a highlight of their stay.
Room Condition
Guests noted that while some rooms were clean and comfortable, others were outdated and had maintenance issues, such as malfunctioning air conditioning.
Customer Service Concerns
There were multiple complaints about inconsistent customer service, particularly regarding handling of issues and refunds, with some staff being described as rude.
- SMSarai MigginsJan 5, 20264.0Stayed here for a few days. Had a mostly good experience. Docking a star because for some reason the front staff felt it was necessary to call me three times before 9:00 AM for check out even though it is at 11:00 AM and stood at my door at 10:15am like a door to door salesman asking me if I was aware that checkout was at 11 AM. I answered the phone but my room phone did not work. I guess the staff telling me check out time during check in, the check in time being written on my key card holder, or the time being shown on my third party booking site wasn’t enough. I really hope this is not a part of policy. Get it together.
- SSShesso ShadeeJan 2, 20265.0I was pleasantly surprised when it came to the location. I assumed it would be hard to get in and out but it was not. I parked in the parking garage and when I did leave I had no issues. The staff was very friendly. My key wasn't working initially but someone came right up and fixed that issue for me. The location was perfect for where I was going and according to Google there were walkable places to eat. The rooms were very clean, the price was very reasonable, and the beds were comfortable. I would definitely stay here again!
- CCCourtney CaswellJan 1, 20263.0Stayed here last October and thought the location was great. I walked from the heart of downtown Silver Spring without any real problem and I was even on one crutch at the time. Easy walk to nearby restaurants and Target as well just crossing the border into DC opposite direction. The staff was very friendly and I did partake in the breakfast spread which was exactly what you'd expect it to be. I appreciated the non-dairy milk options available. I would stay here again if for a short stay. The price was reasonable. Took off a star because I did book a single king room directly through their website but upon arrival was told those were sold out and given a double queen room instead. Didn't effect much for me in a practical way, but not sure why it happened. Also, you could hear everything happening in any room when walking down the hallway. The only noise I heard from inside my room was the family in the connecting room. The kids were very rowdy quite late at night, but I'll place the blame for that on the parents and not the staff as I did not call in a complaint or anything.
- CHCarina HernandezDec 21, 20255.0Had the best stay! Aaron was so pleasant and helpful! Excellent service!
- RWRT WeeksNov 23, 20255.0I just wanted to send a shout out to the amazing staff and say thanks for a great stay. I arrived right before midnight after a long drive from NY and Luther helped me at the front desk. No reservation as I didn't know if I'd make it all the way there or have to stop at a rest stop along the way since I was worn out. I was here in April with family as this hotel is pretty close to where I have business dealings when in the area...had a great experience then as well and that's why I found my way back. You guys are like my Toyota-- affordable and always dependable-- and all the employees are consistently helpful and a pleasure. If you want a decent , affordable spot with a small, comfy room, a good full breakfast, and proximity to MD/DC, this is it. To me, folks complaining about this hotel have unrealistic expectations for a sub-$100/night stay. If you're looking for fancy and want Lexus/Mercedes/Bentley level amenities (vs. Toyota Corolla or Camry) then you shouldn't be coming to the Holiday Inn anyway-- hit off the Waldorf, Ritz-Carlton, or St. Regis. Special shout out to the security guard who I remembered from the last time and he had the same helpful attitude (I can't remember your name, boss-- sorry). And Afsaw, Elise, Gregoria, and all the rest of the crew-- especially the breakfast lady who came out of the back to ask me if I wanted anything else from the breakfast area before she shut it down since my back was to it and I was still eating. THAT'S customer service right there! ;-) I'll be back!
Frequently Asked Questions About Holiday Inn Express Washington DC N-Silver Spring by IHG
What are the check-in and check-out times at Holiday Inn Express Washington DC N-Silver Spring by IHG?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does the hotel offer free breakfast?
Yes, the hotel provides a free buffet breakfast including continental and hot items.
Is Wi-Fi available at the hotel and is there a fee?
Free Wi-Fi is available in public areas.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed at the hotel.
Does the hotel have facilities for guests with mobility impairments?
Yes, the hotel is mobility accessible and has accessible parking.
Is babysitting or childcare offered at the hotel?
No, babysitting services are not offered at the hotel.
What fitness facilities are available at the hotel?
There is a free fitness center available for guests, but no elliptical machines or free weights.
How does the nearby Silver Spring Metro station benefit hotel guests?
The Silver Spring Metro station is within walking distance, providing guests convenient access to Washington D.C. attractions like the White House and Smithsonian Institution.
What nearby dining options are available for guests outside the hotel?
Guests can visit nearby restaurants such as Applebee's located close to the hotel for diverse American cuisine options.
Are there any nearby places of interest guests might explore during their stay?
Yes, nearby attractions include the Montgomery College Cultural Arts Center and the National Zoo, which guests can enjoy before or after their hotel stay.