Business Details
About
HotelHilton
Hilton Garden Inn Silver Spring White Oak offers a welcoming and convenient stay in Silver Spring, Maryland, with easy access to Interstate 95, Maryland Route 29, and the Capital Beltway. Guests can reach BWI Thurgood Marshall Airport and Ronald Reagan Washington National Airport with ease, making it a great choice for business travelers and visitors to the D.C. area.
The hotel features pet-friendly guest rooms designed for todays traveler, with spacious layouts, ergonomic workstations, microwave and mini-refrigerator, flat-screen TVs, and both wired and wireless high-speed internet. Complimentary WiFi is also available throughout public areas.
Dining is simple and enjoyable at the on-site restaurant, which serves freshly prepared breakfast each morning and offers a casual, inviting atmosphere in the evening with a menu of classic American favorites and beverages.
Hilton Garden Inn Silver Spring White Oak is located near major employers and institutions including the U.S. Food and Drug Administration (FDA) White Oak campus, Verizon, Pepco, Northrop Grumman, 3M, SGI, MedStar Health, and Kaiser Permanente. Guests also enjoy nearby parks, golf courses, and recreational options, and the hotel is less than 30 minutes from both downtown Washington, D.C., and downtown Baltimore.
Guests can relax in the indoor pool or stay active in the modern fitness center. For meetings or events, the hotel offers just over 1,200 square feet of flexible space suitable for groups of up to 60 guests.
No matter the reason for your visit, Hilton Garden Inn Silver Spring White Oak provides a comfortable, convenient, and enjoyable stay with thoughtful amenities and a welcoming atmosphere.
Location
Hilton Garden Inn Silver Spring White Oak
2200 Broadbirch Drive, Silver Spring, MD
20904, United States
Hours
Reviews
4.1
760 reviews
5 stars
402
4 stars
186
3 stars
76
2 stars
28
1 star
68
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty carpets, unsanitary bathrooms, and reports of pests.
Customer Service
Feedback indicated a lack of professionalism and courtesy from staff, with several guests reporting rude interactions and poor service.
Breakfast Disappointment
Many guests expressed dissatisfaction with the breakfast options, citing high costs and limited variety, with some expecting complimentary meals.
Room Condition
Several reviews noted that rooms were outdated and in need of maintenance, with issues such as broken fixtures and uncomfortable bedding.
Location and Amenities
Despite the negative feedback, some guests appreciated the hotel's convenient location and access to nearby restaurants and shops.
- KRKevin Ramos1 day ago4.0Need to stay overnight since our Tesla dealership was near by The location was great walking distance from store Although we didn’t get to test out the swimming pool we plan to be back this year
- ____4 days ago5.0I checked and on the evening of January 6th and was greeted by a gentleman, a Hilton Garden representative that was warm, very professional and courteous. I accommodation far exceeded other Hilton locations I visited. Thank you
- IIIurii IuriiNov 6, 20255.0Lady at reception is just wonderful
- ETEnrique TorricoOct 28, 20251.0Most of the rooms have the electric roll-up blinds NOT WORKING...!!!! The cleaning girls are not trained.!!! I give this hotel minus one 🌟 Good bones the building itself is okay. Only one elevator working. Breakfast..????? I would rather go to Mickie Ds or IHOP...!!!
- NHNadia HarrisOct 20, 20253.0We stayed for two nights, and overall, the hotel was just okay. It’s an older property, and the rooms really need some upgrades. The carpet throughout the hotel was noticeably dirty and definitely needs a deep cleaning — my socks got dirty within minutes of walking around the room. There was no room service during our stay, the pillows were flat, and while the bed was firm, it was uncomfortable. As a rewards member, we normally receive complimentary bottled water, but at this location, it was $2 per bottle in the room. No lotion in the lotion bottle attached to the wall in the bathroom (Empty) , and when I mentioned it to the front desk, the response was simply, “Oh wow.” The view from our room was AC units, which was disappointing. On the positive side, the shower was great, the location was convenient, and the front desk staff was kind and helpful. However, for the hotel’s name and reputation, I expected a cleaner, more comfortable, and better-maintained experience.
Frequently Asked Questions About Hilton Garden Inn Silver Spring White Oak
What are the check-in and check-out times at Hilton Garden Inn Silver Spring White Oak?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does the hotel offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in guest rooms and public areas.
Are pets allowed at the Hilton Garden Inn Silver Spring White Oak?
Yes, both cats and dogs are allowed at the hotel.
Is parking available at the hotel, and is it free?
Self-parking is available and it is free for guests.
Does the hotel have a fitness center and a pool?
Yes, there is a free state-of-the-art fitness center and one indoor pool available for guests.
Are there any dining options available at the hotel?
Yes, the hotel has one restaurant offering cooked-to-order breakfast and evening room service.
Is the Hilton Garden Inn Silver Spring White Oak accessible for guests with mobility challenges?
Yes, the hotel provides accessible parking, an elevator, and is mobility accessible.
What payment methods are accepted at the hotel?
The hotel accepts American Express, Cash, Diners Club, Discover, MasterCard, and Visa.
Are there nearby convenience stores or places to grab quick snacks?
Yes, 7-Eleven convenience store is nearby where you can get snacks, drinks, and other essentials.
Are there any nearby restaurants that guests can try outside the hotel?
Yes, guests can explore several nearby dining options including Tropical Smoothie Cafe, Qdoba, Five Guys, Jerry's Subs & Pizza, Siu's Asian Bistro, Potbelly Sandwich Shop, IHOP, Chick-fil-A, and TGI Fridays.
Is there a nearby location for mailing or shipping services?
Yes, FedEx Office Print & Ship Center is nearby for courier, printing, and shipping needs, including passport and visa services at RushMyPassport in FedEx Office.