Business Details
About
HotelDoubleTree
Find us off MD-97 and just half a mile’s walk from the metro station to Washington DC. Parks, dining outlets, and concerts at Fillmore ® Silver Spring are also in walking distance. The University of Maryland and the National Institutes of Health campuses are within 15 minutes of our door. We offer a 24-hour fitness center, restaurant, and two ballrooms.
Location
DoubleTree by Hilton Washington DC Silver Spring
8777 Georgia Ave, Silver Spring, MD
20910, United States
Hours
Reviews
4.2
752 reviews
5 stars
458
4 stars
143
3 stars
53
2 stars
27
1 star
71
What are people saying?
AI-generated from recent customer reviews
Exceptional Staff
Numerous reviews highlighted the outstanding service provided by staff members, particularly Leo, who received consistent praise for her helpfulness and friendliness.
Cleanliness
Guests frequently noted that the hotel and rooms were clean and well-maintained, contributing to a positive overall experience.
Customer Service Issues
Some reviews mentioned negative experiences with front desk staff, indicating inconsistency in service quality and professionalism.
Dining Experience
While many enjoyed the breakfast service, some found the buffet pricing excessive and expressed a desire for more dining options.
Location and Amenities
The hotel is well-located with easy access to local attractions, though parking was noted as a concern due to high fees and tight spaces.
- JLJamie Schlier L.Ac.2 days ago5.0Stayed here for 2 days & really enjoyed it! Leo at the desk was especially joyful and helped me with parking in the garage beyond my checkout time. The hotel feels very secure, as a solo female traveler I appreciated that elevator access to guest room floors requires a keycard. Cherry on top - the showers are amazing and the room darkening curtains are very effective.
- STSteph Tarno5 days ago3.0hotel was fine. the policy of charging your card on file before you arrive and should be reconsidered. my card was charged at 10am before my arrival (around 6pm) on 12/30. i was staying with family members and the credit card we wanted to use for the stay was a different one than i guaranteed the reservation with. we checked out on the 3rd and im still waiting for the charges to be corrected. never been a problem before at every other hotel i’ve been to because they don’t charge me before i arrive. please rethink this annoying policy and be more consistent with the rest of the industry. thanks.
- DODan O'ConnorJan 1, 20264.0We arrived and checked in and our room was not clean, it had a smell and dark brown stain in the corner. We went back to the desk and Lisa was excellent taking care of us. She immediately changed our room and had the first room cleaned.
- KLKatherine Benedict LiscombDec 27, 20254.0What makes this location special is the customer service. People like Elsa in the dining room, and those at reception work hard to.Please their customers. We appreciate Elsa so much that now we go back to the dining room even if we aren’t staying there. The room we stayed in, number 1617, has an extremely loud HVAC unit, and the Keurig machine did not work. Also wish they would offer Glasses other than the little plastic cups that are so bad for the environment. Summary is that we go back for the customer service and it is close to where we need to be.
- ECElizabeth CDec 14, 20252.0Very disappointing stay. The room was uncomfortable from the start. The beds were not made properly and did not have the correct size fitted sheets, which made sleeping difficult. The TV in the room was not working, making the morning especially frustrating. It had no live television. When we tried to access youtube, there was no volume from the TV. The front desk reported that the hotel engineer starts work at 8AM, which is very reasonable except when you have a little kid who looks forward to hotel cartoons! There is also no coffee pot set up in the lobby, so you are forced to buy coffee from Starbucks or the hotel restaurant. On top of that, the buffet breakfast costs $22 per person, which feels excessive given the overall experience. Overall, basic comfort and amenities were lacking, and I would not choose to stay here again.
Frequently Asked Questions About DoubleTree by Hilton Washington DC Silver Spring
What time is check-in and check-out at DoubleTree by Hilton Washington DC Silver Spring?
Check-in time is 4:00 PM and check-out time is 11:00 AM.
Does the hotel offer facilities for guests with mobility needs?
Yes, the hotel is mobility accessible and offers accessible parking, elevators, and an accessible pool.
Are pets allowed at the DoubleTree by Hilton Washington DC Silver Spring?
Yes, both cats and dogs are welcome at the hotel.
Is Wi-Fi available at the hotel?
Yes, free Wi-Fi is available in public areas along with a public internet terminal.
Does the hotel provide a fitness center for guests?
Yes, there is a fitness center available for free for all guests.
What dining options are available onsite at the hotel?
The hotel has a restaurant offering breakfast and room service is also available.
Are there swimming pools available at the hotel?
Yes, the hotel features both an indoor and an outdoor pool.
What payment methods are accepted at the hotel?
The hotel accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
What nearby places can I visit around the hotel?
Guests can visit the Fillmore Silver Spring concert venue, several parks, and dining outlets all within walking distance.
Is there public transit access near DoubleTree by Hilton Washington DC Silver Spring?
Yes, the hotel is just half a mile’s walk from the metro station to Washington DC, making transit access very convenient for guests.
What are some nearby hotels and venues close to this DoubleTree?
Nearby hotels include the Crowne Plaza Hotel Washington DC-Silver Spring and Sheraton Silver Spring Hotel, both offering venue and event spaces.