Best Western Salisbury Plaza

3.0
732 reviews

About

HotelBest Western
Located in Salisbury,MD, the Best Western Salisbury Plaza is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Salisbury Plaza
1735 N SALISBURY BLVD, Salisbury, MD
21801, United States

Hours

Reviews

3.0
732 reviews
5 stars
203
4 stars
118
3 stars
125
2 stars
62
1 star
224

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted dirty rooms, including unclean bedding, mold, and unpleasant odors.

Customer Service

While some staff members received praise for their helpfulness, others were reported as rude and unresponsive.

Room Conditions

Many guests reported problems with room conditions, including broken locks, malfunctioning appliances, and overall disrepair.

Breakfast Quality

The breakfast offerings were often criticized for being subpar, with complaints about food quality and availability.

Safety Concerns

Several reviews mentioned safety issues, including inadequate room security and unsettling incidents involving other guests.
  • ML
    Maddalena Learned
    1 day ago
    5.0
    Ashley met us at the front lobby and was so pleasant to work with! She was very patient and explained all the details for our stay with great care. Very rare nowadays to encounter a person that cares for their job as much as Ashley does.
  • TR
    Tom Rose
    Dec 29, 2025
    1.0
    Absolutely terrible experience. Booked hotel for a my son’s tournament only to arrive with room completely disgusting, not cleaned with only a fitted sheet and no other bedding. Empty liquor bottle and used condom on the floor. We immediately left to stay at a different hotel. Other teammate was given a new room as they had the same experience, only to open the door to find a man already asleep in the bed who clearly should not have been in there. Corporate will be contacted.
  • NP
    Natra Porter
    Dec 26, 2025
    5.0
    Brianna was very accommodating. She explained everything we needed to know for our check in and was all around very pleasant. The room was great and the location was nice. Would definitely stay again whenever I come through to visit!!!
  • MS
    Markendy Seraphin
    Dec 26, 2025
    5.0
    Je suis très satisfait de best western Salisbury plaza, c'est super très confortables
  • CF
    Catherine French
    Nov 30, 2025
    5.0
    Very happy was here for 4 days the before thanksgiving up to the sunday after... Ashley and the team were very helpful and very polite. I had a very relaxing and wonderful stay would recommend to anybody. Food was delicious had a wonderful breakfast every morning..

Frequently Asked Questions About Best Western Salisbury Plaza

Is breakfast included with my stay at Best Western Salisbury Plaza?

Best Western Salisbury Plaza offers free breakfast to all guests during their stay.

Does Best Western Salisbury Plaza provide free Wi-Fi?

Yes, free Wi-Fi is available at Best Western Salisbury Plaza.