Business Details
About
Hotel
Located in Salisbury,MD, the Best Western Salisbury Plaza is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Salisbury Plaza
1735 N SALISBURY BLVD, Salisbury, MD
21801, United States
Hours
Reviews
3.0
726 reviews
5 stars
197
4 stars
118
3 stars
125
2 stars
62
1 star
224
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted problems with room cleanliness, including mold, dirty floors, and unpleasant odors.
Customer Service
While some staff members, particularly Ashley and Tim, received praise for their helpfulness, others were reported as rude and unresponsive.
Room Conditions
Guests reported various issues with room conditions, such as broken locks, malfunctioning appliances, and overall disrepair.
Management Concerns
Several reviews mentioned poor management practices, including inadequate responses to complaints and unprofessional behavior from management.
Value for Money
Many customers felt the hotel did not provide good value for the price, citing high rates for subpar accommodations.
- VNVincent NegronNov 11, 20255.0Outstanding customer service. Friendly staff. Clean, super clean rooms. The best breakfast in a hotel I have had in a long time. Quiet and safe place to stay
- CBChristina BartolomeoNov 5, 20255.0Tayah at the front desk was so welcoming, kind, and knowledgeable. She is a great representative for the hotel! Room is very clean, spotless! I would stay here again.
- JJJohnOct 31, 20251.0Kept trying to charge my card during my stay over 800 extra dollars. Room had mold behind the fridge and when I left, they actually were able to force a payment onto my credit card for $225 saying that I messed up their curtains in toilet. It was absolutely absurd. This place is a scam whatever card you leave on file they will try to charge extra.. This isn’t the first time this has happened either. Cleanliness and service have just dropped off the face of the map. Do not stay here
- CMChristopher McRaeOct 12, 20251.0If you reading this just go ahead and find another hotel. Anybody saying that they enjoyed the stay and that it was a good quality hotel is lying. 2/10 and the 2 is only because that had an EV charger.
- GMGail MurphyOct 5, 20253.0Told me to wait while they checked to make sure was clean. Check in at 3 and I get there and you don't think the room is clean. Left me and another couple while she went to check. Then another person came in to check. Then another woman who works there came in and asked if we were being helped as I was explaining a man who works there heard,sat at the computer and changed my room to get me checked. As I was getting my key 1st woman came back and said room wasn't clean. Poor management if 3 hours after check in rooms are not clean.🙁
Frequently Asked Questions About Best Western Salisbury Plaza
Is breakfast included with my stay at Best Western Salisbury Plaza?
Best Western Salisbury Plaza offers free breakfast to all guests during their stay.
Does Best Western Salisbury Plaza provide free Wi-Fi?
Yes, free Wi-Fi is available at Best Western Salisbury Plaza.
Is Best Western Salisbury Plaza a smoke-free property?
Yes, the hotel is a smoke-free property to ensure a clean environment for all guests.
Where is Best Western Salisbury Plaza located?
It is located at 1735 N Salisbury Blvd, Salisbury, MD 21801, USA.
What are the operating hours of Best Western Salisbury Plaza?
The hotel operates 24 hours a day, 7 days a week, with continuous availability.
What guest amenities does Best Western Salisbury Plaza offer?
The hotel provides free internet access, free breakfast, and superior customer service for a restful and productive stay.
Are there any nearby attractions close to Best Western Salisbury Plaza?
You can visit local media outlets such as The Duck and WBOC TV 16 Delmarva's News Leader for arts, entertainment, and news during your visit.
How can nearby places like The Duck radio station enhance my stay at Best Western Salisbury Plaza?
The Duck offers local radio and arts entertainment, which guests can enjoy to experience local culture before or after their stay.
Is WBOC TV 16 Delmarva's News Leader near Best Western Salisbury Plaza?
Yes, WBOC TV 16 Delmarva's News Leader is located nearby, offering insight into local news and media services that guests might find interesting.
How can guests at Best Western Salisbury Plaza benefit from nearby media companies?
Nearby media companies like The Duck and WBOC TV provide entertainment and local news, making it easy for guests to stay informed and enjoy regional culture.