Business Details
About
Extended Stay HotelHomewood Suites
The new Fallsgrove Homewood Suites by Hilton Rockville-Gaithersburg hotel is the preferred choice among upscale extended-stay Rockville-Gaithersburg hotels. Guests will enjoy our luxuriously appointed suites and refined hotel amenities. Our hotel provides unrivaled location, amenities and services combined with comprehensive meeting and business facilities offering the ideal environment for the short-term and long-term traveler.
Location
Homewood Suites by Hilton Rockville-Gaithersburg
14975 Shady Grove Road, Rockville, MD
20850, United States
Hours
Reviews
4.3
567 reviews
5 stars
353
4 stars
125
3 stars
46
2 stars
17
1 star
26
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, highlighting their responsiveness and professionalism.
Cleanliness
Overall, guests found the hotel clean and well-maintained, although some reported issues with housekeeping.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the variety while others were disappointed by the lack of traditional options.
Room Condition
While many rooms were described as spacious and comfortable, several guests noted that some rooms were dated and in need of maintenance.
Customer Service Issues
A few reviews mentioned poor customer service experiences, particularly regarding check-in delays and unhelpful staff responses.
- EBEdward Bigger3 days ago4.0Everything with our stay here was just fine, lost a star on me with charging $17 for a basic breakfast.
- LLLori LeonardDec 21, 20255.0Everyone who works here is so helpful and pleasant! We have stayed here for four months due to house renovations and have enjoyed our breakfast every day, the fun Wednesday night receptions, the convenient an cheap $1 laundry in the basement, close proximity to a park to walk our dog and charge our car, and getting to know all of the front desk staff and many other wonderful staff members who always have a smile for us and treat us as family. Our dog is completely spoiled by them and will definitely miss all the attention he gets here! We have had lots of room to spread out in our two bedroom suite and enjoyed the quietness of the back side of the hotel overlooking the trees.
- HCHunter ChalmersDec 16, 20255.0The property is clean and a little dated, but it’s always comfortable. The staff is always responsive and helpful!
- TRTom RiddlebergerOct 25, 20255.0This is the best Homewood Suites we have stayed in. It's modern, clean and attractive. Lighting in the rooms is bright and cheery. The staff throughout the hotel is very friendly and professional. Kudos to them all, including the wonderful team serving breakfast.
- GGGaboOct 20, 20254.0Our extended family visits this hotel 1-2 times per year. It’s always OK, but in this last visit, we had several housekeeping issues that were surprising, having to do with incomplete cleaning prior to our check-in and failure to correct after repeated requests.
Frequently Asked Questions About Homewood Suites by Hilton Rockville-Gaithersburg
What type of hotel is Homewood Suites by Hilton Rockville-Gaithersburg?
It is an upscale extended-stay hotel offering luxuriously appointed suites and refined amenities, ideal for both short-term and long-term travelers.
Does the hotel provide free Wi-Fi access?
Yes, free Wi-Fi is available in public areas along with public internet terminals.
Are pets allowed at Homewood Suites by Hilton Rockville-Gaithersburg?
Yes, both cats and dogs are welcome at this pet-friendly hotel.
What are the check-in and check-out times for the hotel?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is parking available at the hotel?
Yes, there is free self-parking available for guests.
Does the hotel offer accessible facilities and services?
Yes, the hotel offers accessible parking and elevators, and is mobility accessible.
Are there any fitness and pool facilities on-site?
Yes, there is a free fitness center, an indoor pool with one pool count, and a hot tub available for guests.
What dining options are available at the hotel?
The hotel does not have its own restaurant or bar, but offers free breakfast and has a convenience store and vending machines onsite.
What nearby lodging options are available in the area?
Nearby hotels include Hilton Garden Inn Rockville-Gaithersburg and other Homewood Suites by Hilton Rockville-Gaithersburg locations, providing multiple accommodation choices.
Are there any nearby dining venues where guests can eat outside the hotel?
Yes, guests can visit Great American Grill, an American restaurant located nearby.
What medical services are available near Homewood Suites by Hilton Rockville-Gaithersburg?
There are many nearby medical facilities such as Washington Fertility Center, Fallsgrove Orthodontics, MyEyeDr., and Children's National Rehabilitation & Specialized Care - Rockville, providing convenient healthcare options for guests.