EVEN Hotel Rockville - Washington DC Area by IHG

4.0
1165 reviews
Relax in the welcoming social space at EVEN Hotel Rockville

About

HotelConference CenterBusiness Meeting LocationsWedding Venue
Balance work with life at our Rockville hotel. EVEN® Hotel Rockville-Washington D.C. Area is just steps from the Twinbrook Metro Station, providing easy access to Washington D.C., Baltimore, Gaithersburg, and Glenmont​. ​Our wellness hotel in Rockville features modern, relaxing guest rooms with in-room fitness equipment, spa-inspired bathrooms, and complimentary nightly tea service. Keep up with your routine with our best-in-class 24-hour Fitness Center and healthy dining options. EVEN Hotel Rockville-Washington, D.C. Area is pet-friendly. We also offer flexible event spaces​ for your business event. ​Take a day trip to Washington, D.C.'s famous memorials, tour the Smithsonian Museums and the National Mall. Head to Baltimore and explore the Inner Harbor and the Maryland Science Center. Bethesda is mere minutes away, offering great shopping and dining options. Business travelers will also be close to Deloitte, GlaxoSmithKline, Kaiser Permanente, Walter Reed National Military Medical Center, and the U.S. Food and Drug Administration, Holy Cross Hospital, and the National Institute of Health.

Location

EVEN Hotel Rockville - Washington DC Area by IHG
1775 Rockville Pike, Rockville, MD
20852, United States

Hours

Reviews

4.0
1,165 reviews
5 stars
579
4 stars
304
3 stars
97
2 stars
64
1 star
121

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous guests reported unsatisfactory cleanliness in rooms and bathrooms, with complaints about dirty linens, hair, and unclean surfaces.

Staff Performance

While some guests praised the friendliness and helpfulness of the staff, others experienced poor service, particularly in handling complaints and issues.

Noise and Maintenance

Guests frequently mentioned noise disturbances from construction and malfunctioning elevators, impacting their overall experience.

Parking Concerns

Many reviews highlighted dissatisfaction with the $20 parking fee and the inconvenient parking situation in a nearby garage.

Room Amenities

Several guests noted the lack of basic amenities like microwaves and adequate storage, along with issues related to air conditioning and room layout.
  • MT
    Melissa Trezza
    1 day ago
    2.0
    Rooms and hotel were clean. Beds and pillows were super comfy. However, the bathroom door (or what passed as a door) was a HUGE con. It is a frosted barn door with at least a quarter inch gap. There is NO privacy. You can hear everything. Apparently, instead of spending money on real doors, they wasted it on yoga equipment in the rooms. PLEASE, get real doors on the bathrooms!!
  • SB
    Safal Basnet
    Nov 14, 2025
    1.0
    This has been one of my most frustrating experience booking a hotel ever. Me and my friend had been traveling and I had booked the hotel for an early check in due to the long travels and just wanting to take an early nap somewhere. But after the booking was done through booking.com I had messaged the hotel through booking.com and the hotel responded saying if there is any availability we could do an early checkin. But when I reach the hotel and the front desk staff outright tells me no for an early checkin. They could've at least check the system and told me there is no rooms available at this moment but I was just denied right away. I would've even paid a little extra for an early checkin which I did for the next hotel I booked and they were more than willing to accommodate that. Spark by Hilton in Germantown was willing to accommodate me for just 50 dollar upcharge which I was willing to pay. Unlike this EVEN hotel at Rockville which would charge you additional fees for parking coffee and even breakfast while being the same price. I tried to get a refund from EVEN hotel for the booking and they told me to talk to booking.com which I did. Then when booking.com sends a request for a free cancellation request they just ignore it. I went in person and talked with someone named Ana(if that's her name) and she was the WORST. They didn't even check my name or even the reservation. But when I asked her just a question about when might my email get responded she rudely said 'it could take 30 days 40 days even 3 months I don't know' at that point it just felt like an insult the person not even trying to see the problem. I would have been fine if they said it's non refundable so we won't but telling someone to wait 40 days to 3 month is just outrageous. The hotel responds to you right away when they want to take your money but doesn't even give a proper response when you are in trouble. DONT BOOOK HERE EVER. WORST PEOPLE AND VERY DECEPTIVE.
  • KT
    Khushi Tuladhar
    Nov 13, 2025
    1.0
    First thing first before booking this hotel keep in mind that if anything goes wrong they won’t give your refund back, not even some discount. There is no early check in even tho you suggest them that we can add more money. The front desk people are rude they don’t even listen to you.
  • TP
    Terri Padilla
    Nov 5, 2025
    2.0
    Very very slow check in even with reservation made 2 weeks in advance. $4 for a small cup of coffee. Who does that except the airport? Ridiculous. Ala carte food is very overpriced as well. High price for the room that I got and no included breakfast as described by person who took my reservation by phone. Be aware which plugs ins work for charging phone during the night. Ridiculous! Watch out…. 18% gratuity on every order. No, I will not use again on future trips.
  • UL
    Uli Leora
    Oct 30, 2025
    1.0
    We had an extremely uncomfortable stay at this hotel. When we first arrived there was a strong chemical smell in the reception area. During the night there was a loud buzzing noise in the room which would come and go. It was extremely difficult to sleep. When I complained to the manager and general manager about this, they could not careless. In the morning I woke up to discover that my car was missing from the parking lot. The hotel staff were not very sympathetic or helpful. I had a far more peaceful night's sleep in the extended stay in Germantown Research Boulevard and the staff were far nicer.

Frequently Asked Questions About EVEN Hotel Rockville - Washington DC Area by IHG

What are the check-in and check-out times at EVEN Hotel Rockville?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Is EVEN Hotel Rockville pet-friendly?

Yes, the hotel welcomes pets and dogs are allowed.