Business Details
About
Hotel
At the Best Western Premier Rockville Hotel & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Premier Rockville Hotel & Suites will stand out among other hotels in Rockville,MD. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Premier Rockville Hotel & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Premier Rockville Hotel & Suites
1251 W Montgomery Ave, Rockville, MD
20850, United States
Hours
Reviews
3.8
1,370 reviews
5 stars
528
4 stars
397
3 stars
199
2 stars
92
1 star
154
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about room cleanliness, including dirty bathrooms, unclean towels, and overall lack of proper housekeeping.
Service Quality
Customer service experiences varied widely, with some guests praising friendly staff while others reported rude or indifferent service.
Pricing Concerns
Several customers expressed dissatisfaction with unexpected fees and high prices for amenities, particularly breakfast.
Room Comfort
While some guests found the rooms comfortable and spacious, others reported issues such as noise, poor maintenance, and inadequate amenities.
Location and Amenities
The hotel is well-located near major highways and restaurants, but guests noted that some advertised amenities were lacking or unavailable.
- HDHeather Drake2 days ago4.0Pleasantly surprised! The hotel was clean and updated. The staff was fantastic especially Catherine at the bar. I was there for a soccer tournament with many families. The hotel made sure breakfast was available and perfectly fresh. They were always accommodating which is great especially when such a big group. There is some sort of duct(?) work that was being done but it was minimal with no impact to the guests. I would definitely recommend and stay .
- JCJeanne Compisi2 days ago5.0This hotel is fabulous. Clean and convenient and a true highlight is Catherine behind the bar. She is a manager and takes care of every need. We will be back!
- MMMarkoNov 13, 20255.0Very friendly staff. The receptionist was very helpful. The rooms were very clean. Very comfortable beds. Thanks again for the wonderful stay.
- HBHarry BullerdiekNov 11, 20253.0They tested the fire alarm on Friday at 8:30 AM with no notice given or posted. Not the best experience.
- TTTimOct 29, 20251.0Watch out, they raise the price all day and evening and they admitted that if you get there middle of the night, they will charge you the most. Guess if its late they know youre probably desperate and will pay anything they want. Such a shame, I heard Best Western was a reputable brand.
Frequently Asked Questions About Best Western Premier Rockville Hotel & Suites
Does the Best Western Premier Rockville Hotel & Suites have a bar?
Yes, the hotel features a bar for guests to enjoy.
Is free Wi-Fi available at the Best Western Premier Rockville Hotel & Suites?
Yes, guests can access free Wi-Fi throughout the hotel.
What are the check-in hours at Best Western Premier Rockville Hotel & Suites?
The hotel operates 24/7, so you can check in anytime.
What amenities are included in the guest rooms?
All guest rooms have a spacious work desk, free internet access, and an in-room mini fridge for extended stays.
Does the hotel offer fitness facilities?
Yes, there is an in-house fitness room available for guests.
What promotion is currently available at the Best Western Premier Rockville Hotel & Suites?
Stay 2 nights and receive a $50 Best Western Gift Card.
Where is the Best Western Premier Rockville Hotel & Suites located?
It is located at 1251 W Montgomery Ave, Rockville, MD 20850, USA.
Is there a website where I can book a room at Best Western Premier Rockville Hotel & Suites?
Yes, you can book a room via their official website at bestwestern.com.
What nearby self-storage facilities are close to the Best Western Premier Rockville Hotel & Suites?
Several Extra Space Storage facilities are nearby, offering convenient options if you need storage during your stay.
Are there beauty or spa services near the Best Western Premier Rockville Hotel & Suites?
Yes, Olio Nails & Spa is a nearby beauty salon and spa you can visit for relaxation and grooming services.
How can nearby storage facilities like Extra Space Storage be useful during my visit?
If you're staying for an extended period or need to temporarily store belongings while exploring Rockville, Extra Space Storage facilities provide secure options close to the hotel.