Best Western Premier Rockville Hotel & Suites

3.8
1370 reviews

About

Hotel
At the Best Western Premier Rockville Hotel & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Premier Rockville Hotel & Suites will stand out among other hotels in Rockville,MD. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Premier Rockville Hotel & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Premier Rockville Hotel & Suites
1251 W Montgomery Ave, Rockville, MD
20850, United States

Hours

Reviews

3.8
1,370 reviews
5 stars
528
4 stars
397
3 stars
199
2 stars
92
1 star
154

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about room cleanliness, including dirty bathrooms, unclean towels, and overall lack of proper housekeeping.

Service Quality

Customer service experiences varied widely, with some guests praising friendly staff while others reported rude or indifferent service.

Pricing Concerns

Several customers expressed dissatisfaction with unexpected fees and high prices for amenities, particularly breakfast.

Room Comfort

While some guests found the rooms comfortable and spacious, others reported issues such as noise, poor maintenance, and inadequate amenities.

Location and Amenities

The hotel is well-located near major highways and restaurants, but guests noted that some advertised amenities were lacking or unavailable.
  • HD
    Heather Drake
    2 days ago
    4.0
    Pleasantly surprised! The hotel was clean and updated. The staff was fantastic especially Catherine at the bar. I was there for a soccer tournament with many families. The hotel made sure breakfast was available and perfectly fresh. They were always accommodating which is great especially when such a big group. There is some sort of duct(?) work that was being done but it was minimal with no impact to the guests. I would definitely recommend and stay .
  • JC
    Jeanne Compisi
    2 days ago
    5.0
    This hotel is fabulous. Clean and convenient and a true highlight is Catherine behind the bar. She is a manager and takes care of every need. We will be back!
  • MM
    Marko
    Nov 13, 2025
    5.0
    Very friendly staff. The receptionist was very helpful. The rooms were very clean. Very comfortable beds. Thanks again for the wonderful stay.
  • HB
    Harry Bullerdiek
    Nov 11, 2025
    3.0
    They tested the fire alarm on Friday at 8:30 AM with no notice given or posted. Not the best experience.
  • TT
    Tim
    Oct 29, 2025
    1.0
    Watch out, they raise the price all day and evening and they admitted that if you get there middle of the night, they will charge you the most. Guess if its late they know youre probably desperate and will pay anything they want. Such a shame, I heard Best Western was a reputable brand.

Frequently Asked Questions About Best Western Premier Rockville Hotel & Suites

Does the Best Western Premier Rockville Hotel & Suites have a bar?

Yes, the hotel features a bar for guests to enjoy.

Is free Wi-Fi available at the Best Western Premier Rockville Hotel & Suites?

Yes, guests can access free Wi-Fi throughout the hotel.