Business Details
About
HotelDoubleTree
Conveniently located just south of the Baltimore Beltway/I-695 and Reisterstown Road interchange (Exit 20) in the middle of the Northwest Baltimore business district, our Pikesville hotel offers easy access to various area attractions. Feel valued and cared from the moment you arrive at our friendly DoubleTree by Hilton Baltimore North - Pikesville hotel. Indulge in a freshly baked DoubleTree chocolate chip cookie, straight from the oven, when you check-in and make yourself at home in one of our comfortable guest rooms or suites. The DoubleTree by Hilton Baltimore North - Pikesville offers over 11,800 sq. ft. of adaptable meeting and banquet facilities. Celebrate a special occasion in our Preakness Ballroom or discuss business in our flexible meeting space.
Location
DoubleTree by Hilton Hotel Baltimore North - Pikesville
1726 Reisterstown Road, Pikesville, MD
21208, United States
Hours
Reviews
4.1
2,413 reviews
5 stars
1,330
4 stars
555
3 stars
241
2 stars
113
1 star
174
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with some praising staff for their friendliness and helpfulness, while others reported rudeness and unresponsiveness.
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including dirty rooms, unclean bathrooms, and inadequate housekeeping.
Maintenance Problems
Guests frequently reported issues with air conditioning, heating, and other maintenance concerns that were not promptly addressed.
Dining Experience
While some guests enjoyed the restaurant and breakfast offerings, others experienced slow service and dissatisfaction with food quality.
Overall Experience
The hotel received mixed reviews, with some guests expressing satisfaction and others describing their stays as disappointing or unacceptable.
- KHKimberley Hosking4 days ago4.0Came here on a work trip and the room was adequate, relatively clean, but the bedside outlets didn’t work. The staff here are great, super personable and informative. Especially Brenda the waitress at the hotel restaurant. She managed the entire dining room by herself, was super friendly and efficient. The best way to start your morning is breakfast with Brenda.
- EAElena AronsonDec 29, 20251.0We had a large event in the area last week so lots of family and friends came to stay at the Pikesville doubletree. I am so embarrassed by how terrible the hotel was. The rooms were filthy, and none cleaned them even after guests requested it. Multiple rooms had been broken into with a crowbar and left with broken doors - not a great sight when staying in that hallway with kids. Then there were clothing items removed from a suitcase and shoved into a pile of garbage that cleaning staff left in the room.
- RWRenee WilliamsDec 15, 20251.0I used to come pretty regularly when the restaurant inside the hotel was doing Beats & Bingo for a few months, and it was honestly a great time every week. The energy was good, the crowd was there, and it finally felt like a place people wanted to spend their time and money. I stopped by the past two Thursdays expecting the same vibe, but nothing was going on, which was disappointing and honestly felt like a waste of a trip. I asked the bartender what happened and was told the young manager who had been running things isn’t there anymore. That was really sad to hear, because it was obvious he was working hard to turn the place around and build something special. The food has always been great and the service has consistently been solid — I’d just hate to see this establishment lose momentum after it was finally making real progress. From a guest’s perspective, that manager was a huge asset, and if I were ownership, I’d seriously try to get him back before he helps another place succeed.
- DSDaniel S. SkurnikDec 14, 20255.0I've had guests stay at the Double-Tree Pikesville on numerous occasions and the hotel has always delivered. My guests loved the beautiful, clean premises, comfortable beds, and great service.
- CCcczornenkiDec 12, 20251.0Very disappointing . No service! I requested twice housekeeping but nobody came in. Also had to go down to pick up towels because the front desk was alone! Really is this a hotel? Well doesn’t look like. Avoid
Frequently Asked Questions About DoubleTree by Hilton Hotel Baltimore North - Pikesville
What are the check-in and check-out times at DoubleTree by Hilton Hotel Baltimore North - Pikesville?
Check-in is from 4:00 PM and check-out is by 11:00 AM.
Does the hotel offer free Wi-Fi to guests?
Yes, free Wi-Fi is available throughout the public areas of the hotel.
Are pets allowed at the DoubleTree by Hilton Hotel Baltimore North - Pikesville?
Yes, both cats and dogs are welcome at this pet-friendly hotel.
What dining options are available at the hotel?
The hotel has four restaurants, offers breakfast, and room service is available. There is also a bar onsite.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel features accessible parking, elevators, and is otherwise mobility accessible.
What fitness and recreational facilities does the hotel offer?
Guests can enjoy a fitness center with equipment like elliptical machines, free weights, treadmills, weight machines, and tennis courts.
Are there amenities for guests traveling with children?
Yes, the hotel is kid-friendly and offers self-service laundry facilities.
What nearby dining options can guests explore around the hotel?
Guests can visit nearby places such as Fountainside Restaurant & Lounge and Fountain Side, both offering American dining experiences and bars for breakfast and brunch.
What recreational or cultural venues are located near the hotel?
Nearby attractions include The Studios at Pike and Main, a landmark and concert venue, as well as Bounce Pickleball Club and Baltimore Fitness And Tennis for active recreation.
How can guests access the hotel using local transportation or nearby landmarks?
The hotel is conveniently located near the Baltimore Beltway/I-695 and Reisterstown Road interchange (Exit 20), making it easily accessible by car. Nearby landmarks like the Pikesville Reservoir Dam can help orient guests.