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Hilton Garden Inn Ocean City Oceanfront

4.2
(508 reviews)

Business Details

2800 Baltimore Avenue, Ocean City, MD
21842, United States
(410) 289-1100
https://www.hilton.com/en/hotels/sbyftgi-hilton-garden-inn-ocean-city-oceanfront/

About

HotelHilton Garden Inn
Ideally positioned 175 steps from the Boardwalk. Yes, we counted! You’re close to the action yet still right on the sand. Enjoy your private balcony, our restaurant, and our indoor pool. Jolly Roger Amusement Park, Splash Mountain Water Park, and Roland E. Powell Convention Center are a one-mile drive.

Location

Hilton Garden Inn Ocean City Oceanfront
2800 Baltimore Avenue, Ocean City, MD
21842, United States

Hours

Reviews

4.2
508 reviews
5 stars
316
4 stars
79
3 stars
45
2 stars
27
1 star
41

What are people saying?

AI-generated from recent customer reviews

Room Quality

Many guests reported issues with room cleanliness, uncomfortable beds, and outdated furnishings.

Service Issues

Numerous reviews highlighted poor customer service, including unhelpful front desk staff and lack of follow-through on requests.

Location and Amenities

The hotel is praised for its beachfront location and views, but guests expressed dissatisfaction with additional charges for parking and lack of complimentary breakfast.

Mixed Experiences

While some guests enjoyed their stay and praised specific staff members, others reported serious issues such as bed bugs and unclean rooms.
  • CG
    Charlie Galinski
    Feb 25, 2026
    5.0
    Our first time staying at this hotel it is a beautiful place. Very well maintained and the restaurant was out of this world for breakfast. Would definitely return. Pet friendly was a key factor of staying here thank you for being kind to our four-legged friends.
  • TA
    Thomas Ayres
    Feb 23, 2026
    2.0
    Loud and dated rooms; this 3 star hotel was filled with a conference which wasn’t notated on their listing and the place was a loud nightmare of young ladies yelling all night. The poorly poured concrete layout leaves very little sound suppression between rooms - you can easily hear neighboring units 3 down. The bedding is old. The top of the bedding was very worn, snagged fabrics and a texture coarse and unwelcoming. During my 2 night stay the ac unit reset at 2-3 am causing the room to reset to whatever the hotel wanted to regulate, the room flashed with bright lights and the unit made a humming noise all early morning. The signature of Conrad Hiltons brand was fast check ins, and room service - this place didn’t have room service offered for one night, but on weekends during the off season. The quality of parking, and other perks such as the 24/7 market were here, but overwhelmingly similar to a Hampton inn or Tru brand in depth and quality offered. Upon arrival I was not treated like a rewards program member, and seemingly felt like the status I had went ignored. I inquired about the comped bottles of water my status gave me, and I was told I needed to buy a water from the kiosk, when after reaffirming my diamond status should have included room waters or comped water from entry. Pricing is above other locations but the quality of what you’re really buying here isn’t that great. As a frequent traveler the more newer Tru was similar, slightly smaller in room but was nearly the same in overall quality. The bedding was not comfortable and the blinking lights and inability to control your rooms comfort really isn’t as welcoming as an experience as you’d want. Also when I stayed here at the start of the year the house staff was aggressive near checkout and banged on my door 1 hour before departure while I was on a call talk about poor quality of service. During my last visit I attempted to check in and the front desk couldn’t accommodate my early check in even though through the electronic portal had communicated the opposite. In fact, I was told I could arrive early and use the app to recheck in (as I do nearly daily when I am on the road traveling and relying on Hilton properties). What didn’t happen was the property processing my request leaving me ignored, uncharged and simply waiting for my digital key when I arrived 2 plus hours beyond where I said I’d arrive. Not only did I waste my time on the application working with the staff; there was no follow through or ownership when I complained at the overwhelmed front desk when I didn’t have my key. The poorly trained staffed buckled and broke down, ran away from the desk and went to get someone. In the end, I didn’t even get my digital key and had a nightmare of a disrespectful experience while queuing in this poorly managed 2nd floor lobby.
  • MH
    Mary Hyde
    Feb 21, 2026
    5.0
    Nice relaxing stay enjoy my time there in February
  • BL
    Barb Lanzisera
    Feb 13, 2026
    5.0
    Our room was perfect! Clean, and a very smart layout with lots of storage (King Suite with 2 rooms and kitchen). All rooms have balconies. The staff were all wonderful and the restaurant and bar were very good. Our breakfast was great and packed well to keep it hot. Kitchen is stocked for cooking as well. Direct access to the beach. We'll be back!
  • JB
    Jessica Bayley
    Jan 31, 2026
    4.0
    good place but was extremely busy i think a college event was going on while we attended. the whole area is very nice.

Frequently Asked Questions About Hilton Garden Inn Ocean City Oceanfront

What are the check-in and check-out times at Hilton Garden Inn Ocean City Oceanfront?

Check-in time is at 16:00 and check-out time is at 11:00.

Is the Hilton Garden Inn Ocean City Oceanfront pet-friendly?

Yes, both cats and dogs are allowed at this hotel.

Brand Certified Facts from Hilton Garden Inn Ocean City Oceanfront

This information is certified by Hilton Garden Inn Ocean City Oceanfront and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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