Business Details
About
Hotel
Ideally positioned 175 steps from the Boardwalk. Yes, we counted! You’re close to the action yet still right on the sand. Enjoy your private balcony, our restaurant, and our indoor pool. Jolly Roger Amusement Park, Splash Mountain Water Park, and Roland E. Powell Convention Center are a one-mile drive.
Location
Hilton Garden Inn Ocean City Oceanfront
2800 Baltimore Avenue, Ocean City, MD
21842, United States
Hours
Reviews
4.2
486 reviews
5 stars
301
4 stars
76
3 stars
46
2 stars
26
1 star
37
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
While many guests praised the friendliness of the staff, there were notable complaints about unprofessional and rude behavior from front desk personnel.
Cleanliness Issues
Multiple reviews highlighted cleanliness problems, including dirty rooms, stained linens, and unpleasant odors, particularly in pet-friendly rooms.
Service Quality
Service quality varied significantly; some guests reported excellent service in the restaurant, while others experienced poor service and lack of responsiveness from front desk staff.
Room Quality
Guests appreciated the ocean views and modern room designs, but there were complaints about uncomfortable beds and maintenance issues.
Parking Fees
Many customers expressed dissatisfaction with the additional parking fees, feeling it should be included in the room rate.
- MNMarc NicklasNov 8, 20255.0This Hilton Garden Inn offers beautiful views of the beach and a quiet, relaxing atmosphere. I especially enjoy coming here in the winter when it’s calm and free from the crowds. The rooms are clean and comfortable, the staff is friendly, and the location can’t be beat — right on the water with easy access to everything. Always a great stay.
- SBSylvia BittlesNov 5, 20255.0Off season stay so it was quiet. Super clean & front desk George was friendly & accommodating. Gentleman filling in for the morning girl at the breakfast bar was super nice & food at Solstice was delish. I was nervous about previous reviews of smoke smell & mgmt issue but didn’t experience any of that.
- AFAngie FalterNov 2, 20255.0My boyfriend and I do a weekend getaway every fall to OC and we always stay at Hilton Garden Inn. Location is perfect, the views are gorgeous, rooms are spacious and clean. We love the bar in the hotel too, Solstice. We’ve had the pleasure of being served by Chris this year and last year. We love this hotel and we’ll be back again next year for trip OC fall trip number 4 :)
- DBDon B2Nov 2, 20252.0Rooms are nice and offer a great view but don't expect the room to be clean as they have poor housekeeping staff and General Manager is a joke for being in the capacity and position he holds at this hotel as he is extremely unhelpful with a I don't care attitude toward his guests that patronize this hotel establishment. The hotel is pet friendly which is not good for people who have allergies and you will find pet hair in the rooms because housekeeping is LAZY AND THE GENERAL MANAGER DOES NOT CARE WHICH IS TOTALLY PATHETIC!!!! SO STAY AT YOUR OWN RISK!!!
- JCJeremy COnnorOct 24, 20251.0In truth , the service from both The Solatice Bar and Grille and also the Bellman are a 5 star rating. The 1 star rating is due to the front desk staff not honoring the reservation that was accepted from the time the rooms were booked back in March 2025 that we reserved from 15 October 2025 through 18 October 2025. The front desk staff personnel made a comment to myself for trying to figure out paid parking Suprisnlgy added on from a manager who is definitely not equipped to handle the hotel at an experienced level of management. The rooms were not bad in truth. The mattresses seemed they needed to be redone bad and the pillows were not full but highly soft. Other then that the hotel staff at the bar and grill and the Bellman were the best part of the hotel. Beware to reserve the room and floor you want and not be bumped by the front desk hotel staff personnel at the front desk. Also the comment about get with the times boy from the front desk staff , highly not appreciated 👎👎. Also, paying for parking at a hotel that wants extra cash that is not the summer crowd and being treated like that ,yeah nope this hotel does not deserve to charge guests for parking there cars here. Not recommended to stay here.
Frequently Asked Questions About Hilton Garden Inn Ocean City Oceanfront
What are the check-in and check-out times at Hilton Garden Inn Ocean City Oceanfront?
Check-in time is at 16:00 and check-out time is at 11:00.
Is the Hilton Garden Inn Ocean City Oceanfront pet-friendly?
Yes, both cats and dogs are allowed at this hotel.
Does the hotel provide free WiFi for guests?
Yes, free WiFi is available in public areas, along with a public internet terminal.
What accessibility features are available at the Hilton Garden Inn Ocean City Oceanfront?
The hotel offers accessible parking and elevators and is mobility accessible.
Are there swimming facilities at the Hilton Garden Inn Ocean City Oceanfront?
Yes, there is one indoor pool available for guests; there are no outdoor pools.
Is there a fitness center available at the hotel?
Yes, the fitness center is available free of charge to guests.
Are pets welcome at the Hilton Garden Inn Ocean City Oceanfront?
Yes, pets are welcome at this hotel.
What nearby dining options are available close to Hilton Garden Inn Ocean City Oceanfront?
Nearby dining options include the Victorian Room, Solstice Oceanfront Bar & Grill, Barefoot Beach Bar, Coins Pub and Restaurant, and Mother's Cantina.
Which nearby attractions can guests visit around the Hilton Garden Inn Ocean City Oceanfront?
Guests can visit Jolly Roger Amusement Park, Splash Mountain Water Park, Roland E. Powell Convention Center, and the End of the Boardwalk all within a short drive.
How can guests get to Hilton Garden Inn Ocean City Oceanfront using public transportation?
The hotel is ideally located just 175 steps from the Ocean City Boardwalk and near the Ocean City Boardwalk T landmark, making it easily accessible on foot from public transit points nearby.