Brand Certified
Best Western Ocean City Hotel & Suites
4.2(852 reviews)
Certified by Best Western Ocean City Hotel & Suites • Mar 01, 2026
Business Details
5501 COASTAL HWY, Ocean City, MD
21842, United States
Certified by Best Western Ocean City Hotel & Suites • Mar 01, 2026
(443) 664-4001
Certified by Best Western Ocean City Hotel & Suites • Mar 01, 2026
http://bestwestern.com
Certified by Best Western Ocean City Hotel & Suites • Mar 01, 2026
About
Certified by Best Western Ocean City Hotel & Suites • Mar 01, 2026
HotelBest Western
Located in Ocean City,MD, the Best Western Ocean City Hotel & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western Ocean City Hotel & Suites • Mar 01, 2026
Best Western Ocean City Hotel & Suites
5501 COASTAL HWY, Ocean City, MD
21842, United States
Hours
Certified by Best Western Ocean City Hotel & Suites • Mar 01, 2026
Reviews
4.2
852 reviews
5 stars
484
4 stars
218
3 stars
77
2 stars
21
1 star
52
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many reviews highlighted the staff's friendliness and helpfulness, particularly mentioning individuals like Ashley and Amber for their exceptional customer service.
Cleanliness
Most guests noted that the rooms and hotel facilities were clean and well-maintained, contributing to a pleasant stay.
Breakfast Quality
The complimentary breakfast received positive feedback for its variety and quality, with many guests appreciating the options available.
Room Issues
Some guests reported issues with room conditions, including uncomfortable beds, noise disturbances, and maintenance problems, which affected their overall experience.
Location
The hotel's location was frequently praised for its proximity to the beach and local attractions, making it convenient for guests.
- NMNaomi MamanFeb 18, 20265.0The staff was friendly and the rooms were clean.
- DHDonsheika HenryNov 20, 20255.0My husband kids and I had a fantastic stay at this Best Western from the moment we arrived the staff was very welcoming and helpful. Our room was very clean, comfortable and perfect for our family🤗 We all love the amenities, and we appreciated how conveniently the hotel was located close to restaurants and plenty of fun activities. The continental breakfast was fantastic plenty of options . Pir stay was very relaxing definitely will be returning.
- CRcharles e.t. rossOct 20, 20255.0I thought it booked the right days when I checked in,I had booked for next year 😆 Amber had heated is with a smile and some of the best customer service I have had in a hotel. She got me straight and rebooked and told me what I need to do. Had to call down for a question but I got another young lady named Stacy I believe. She answered my question as well with the same energy Amber gave. Was awesome!!!I Shall return maybe around Thanksgiving 😆 🤣 😂 I'm not cooking... again lol The others who worked the front desk were friend a well. Great staff and great customer service. Amber weber had suggestions on places to eat. ❤️❤️❤️
- HWHarry WatsonOct 13, 20255.0Very clean and friendly staff.
- SASafa AryaSep 26, 20253.0The hotel was alright. The staff could be more friendly and welcoming. The hairdryer in my room was not working. Good room cleaning service.
Frequently Asked Questions About Best Western Ocean City Hotel & Suites
What is the address of Best Western Ocean City Hotel & Suites?
The hotel is located at 5501 Coastal Hwy, Ocean City, MD 21842, US.
Is free Wi-Fi available at the Best Western Ocean City Hotel & Suites?
Yes, free Wi-Fi is available for all guests at the hotel.
What are the operating hours of Best Western Ocean City Hotel & Suites?
The hotel operates 24 hours a day, 7 days a week, ensuring you can check in or out any time.
What amenities does Best Western Ocean City Hotel & Suites offer?
The hotel offers free internet access, a business center, and superior customer service to provide a comfortable and restful stay.
What promotional offer is currently available at the hotel?
Guests who stay for 2 nights can receive a $50 Best Western Gift Card as part of the current promotion.
How can I contact Best Western Ocean City Hotel & Suites?
You can reach the hotel by phone at +1 443-664-4001 or by fax at +1 410-524-5888.
What brand is the Best Western Ocean City Hotel & Suites affiliated with?
The hotel is part of the Best Western brand.
Which nearby places can guests visit around Best Western Ocean City Hotel & Suites?
Guests can visit nearby places including Ocean City Brewing Company, a brewery and restaurant, and Alley Oops, a themed restaurant, both popular for dining and entertainment.
How can the proximity to Ocean City Brewing Company enhance a guest's stay?
Guests can enjoy craft beers and meals at Ocean City Brewing Company, conveniently located near the hotel, perfect for relaxing evenings after a day of travel or sightseeing.
What entertainment options does Alley Oops provide near the hotel?
Alley Oops offers a themed dining experience nearby, ideal for guests looking for family-friendly entertainment and unique restaurant atmosphere close to the hotel.
Brand Certified Facts from Best Western Ocean City Hotel & Suites
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Certified March 01, 2026Yext Knowledge Graph
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