Holiday Inn Express & Suites North East by IHG

4.1
460 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Chesapeake Bay Wows North East Hotel's GuestsResting near the shores of the scenic Chesapeake Bay and about an hour from both Baltimore and Philadelphia, the Holiday Inn Express® North East hotel's location in North East, Maryland provides guests an unbeatable location not far from I-95.Given the nautical nature of the surrounding area, there is a large boat and seafaring presence in the industries near North East, Maryland. This hotel's location is just off of I-95, making for easy commutes to Cecil College and such nearby businesses as Ritchie Bros Auctioneers and Herr Foods. The property also features a 624-sq-ft meeting room and a 24-hour Business Center, both with free Wi-Fi access.Leisure travelers have plenty of entertainment to take advantage of in North East, Maryland. The hotel's guests can spend an afternoon on a charter boat in the bay or head inland to Fair Hill International Race Track. Downtown North East offers great shopping and the famous Woody's Crab House. In addition to beautiful bay scenery and historic sites, the area is home to challenging, scenic golf courses, including Chesapeake Bay Golf Club and Patriot's Glen Golf Club.Convenient perks, such as a Fitness Center with a large TV, ensure your needs are met. You can start each morning with a hot meal from the free Express Start Breakfast Bar, relax in the sitting area and watch the news on a flat screen TV. The friendly staff hopes to welcome you soon!

Location

Holiday Inn Express & Suites North East by IHG
101 Hotel Plaza, North East, MD
21901, United States

Hours

Reviews

4.1
460 reviews
5 stars
231
4 stars
122
3 stars
51
2 stars
25
1 star
31

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, highlighting their excellent service.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including dirty rooms and pest issues, indicating a need for better housekeeping.

Room Quality

Guests reported mixed experiences with room quality, noting some rooms were clean and updated while others were old and in disrepair.

Breakfast Quality

The breakfast received positive feedback for variety and taste, although some guests found it lacking or unsatisfactory.

Noise Concerns

Multiple reviews pointed out significant noise issues from traffic and other guests, affecting the overall comfort of the stay.
  • BP
    Bryan Ruben Pereyo
    6 days ago
    1.0
    Hotel is a mess! Poor service and card key system is needs major repairs. Advertises free breakfast but you wake up and it’s locked and never opens. If you do not like the smell of marijuana - find a different hotel, because this hotel stinks of marijuana.
  • KK
    Kathy
    Dec 30, 2025
    5.0
    A truly remarkable experience at this Holiday Inn Express, which was the very first place we pulled over when we needed help. We arrived with our 7-year-old in the middle of a serious meltdown and needed to call for assistance. Bri at the front desk was incredibly calm, compassionate, and completely non-judgmental. She helped us immediately and treated us with grace during a very stressful moment. The officers who arrived were gentle and reassuring, turning what could have been overwhelming into a moment of care and safety. We stayed the night and extended our stay. Jay, the manager, was wonderful, and the next morning the front desk staff helped us search for lost car keys with warmth, kindness, and shared laughter about motherhood. Breakfast was outstanding — biscuits and gravy, pancakes, cinnamon rolls — one of the best hotel breakfasts I’ve had in a long time. The hotel is newly renovated, clean, and close to everything. When asked how my daughter was doing, my response came naturally: “You guys were the medicine she needed.” Highly recommend this Holiday Inn Express.
  • LB
    L B
    Dec 28, 2025
    5.0
    Straight up 5 star review for a cost effective hotel. I was driving from Raleigh, NC to Boston when my hands started clinching up, making it unsafe to drive much longer. After I guzzled a couple mustard packets at the Chesapeake House to relieve the seizing I called the hotel, there was one room left that fit my request so I zipped over in 5 min and got the room. The attendant, who was very kind, went above and beyond to secure all the qualified discounts. The room is clean and has all the features I like. I'm sure I'll enjoy the free breakfast, which is always substantial enough to add considerable value
  • CW
    Christina Walchli
    Dec 27, 2025
    1.0
    SCAM ALERT!!!! I went to check in less than a hour before normal check in. I was told it would be a $50 fee because housekeeping is still cleaning. So question, if a room is available that you can charge me a $50 fee to check in early then please explain to me what the issue is? I have stayed at many Holiday Inns and usually check in early. Never have I been asked to pay an additional fee!
  • JJ
    Jamie
    Dec 7, 2025
    1.0
    The hotel is nice but the staff is another story, the owner is very arrogant, the housekeepers need to learn that there are always ears listening, even if they think it's a private conversation. I specifically heard a housekeeper talking on the phone about things she planned on taking from another room so I wanted to let the manager know before it happened, later when I asked to speak to the manager I realized it was the same lady I heard talking on the phone, her name is Jill, and she is the manager? Isn't that convenient!! I can only imagine how much stuff has came up missing on her shift and it makes complete sense why she still has her job. The owner needs to reevaluate his staff.

Frequently Asked Questions About Holiday Inn Express & Suites North East by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites North East?

Check-in time is 3:00 PM and check-out time is 11:00 AM.

Does Holiday Inn Express & Suites North East offer free breakfast?

Yes, a free Express Start Breakfast Bar featuring a hot meal is available for guests.