Holiday Inn Columbia East-Jessup by IHG

4.1
1123 reviews

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Experience comfort and convenience at the newly renovated Holiday Inn® Columbia East-Jessup—one of the top hotels in Jessup, MD. Ideally located off I-95 and just 15 minutes from BWI Airport, our hotel features an inviting open lobby, flavorful dining at Spurrier's restaurant, and refreshing cocktails at our bar. Whether you're planning a meeting or a celebration, our flexible event spaces are designed to meet your needs. Keep up with your workout routine in our modern Fitness Center. Whether you're here to work or relax, our vibrant atmosphere makes it easy to do both. Discover nearby attractions such as Columbia Mall, Arundel Mills Mall & Casino, and Merriweather Post Pavilion. Take a short drive to downtown Baltimore and enjoy popular destinations like Oriole Park at Camden Yards, Horseshoe Casino, the National Aquarium, and M&T Bank Stadium—all just 15 minutes away. Business travelers will appreciate our close proximity to Columbia Gateway Office Park, only two miles away, and the Baltimore Convention Center, just 10 miles from our doorstep. Choose Holiday Inn® Columbia East-Jessup when looking for exceptional hotels in Jessup, MD.

Location

Holiday Inn Columbia East-Jessup by IHG
7900 Washington Blvd, Jessup, MD
20794, United States

Hours

Reviews

4.1
1,123 reviews
5 stars
574
4 stars
313
3 stars
126
2 stars
43
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many reviews highlighted exceptional service from staff, particularly Dwayne, who was frequently mentioned for his professionalism and friendliness.

Cleanliness

Guests consistently noted that the rooms and hotel facilities were clean and well-maintained.

Breakfast Issues

Several customers expressed dissatisfaction with the breakfast not being included in the stay, with some mentioning high costs and limited options.

Room Quality

While many found the rooms comfortable and well-appointed, there were complaints about outdated features and issues with room amenities.

Mixed Experiences

Some guests reported negative experiences with front desk staff and management, particularly regarding handling complaints and customer service.
  • DJ
    Darnel James
    6 days ago
    2.0
    Hotel is OK but I’ve been trying to get my money back off a card that didn’t go through for over a month now. When you ask for a manager, none are ever available. I used a second card to pay for my stay and now the first one is being charged after a month.
  • CI
    Cristofer Izaguirre
    Jan 5, 2026
    4.0
    Muy recomendado, buena atención, buen precio, habitaciones muy cómodas y limpias.
  • EG
    Ed Guerra
    Dec 28, 2025
    5.0
    Amazing service! Treated us as if we were long time friends. Nice, clean rooms too. Thanks Dwayne!
  • VK
    Vadym Kulynich
    Dec 26, 2025
    5.0
    The hotel is awesome and the room is clean and beautiful, the plumbing is new, nothing is broken and the breakfast here is delicious in the morning.
  • JJ
    J J
    Dec 16, 2025
    5.0
    Dwayne helped us during many stays and is always professional and courteous. The hotel itself is a perfect place to stay while in town with an amazing breakfast assortment and built in bar/restaurant. We use this hotel whenever we are in town.

Frequently Asked Questions About Holiday Inn Columbia East-Jessup by IHG

What time is check-in and check-out at Holiday Inn Columbia East-Jessup?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Is free Wi-Fi available at the hotel?

Yes, free Wi-Fi is available in public areas of the hotel.