Holiday Inn Columbia East-Jessup by IHG

4.1
1111 reviews

About

HotelWedding VenueBusiness Meeting LocationsConference Center
Experience comfort and convenience at the newly renovated Holiday Inn® Columbia East-Jessup—one of the top hotels in Jessup, MD. Ideally located off I-95 and just 15 minutes from BWI Airport, our hotel features an inviting open lobby, flavorful dining at Spurrier's restaurant, and refreshing cocktails at our bar. Whether you're planning a meeting or a celebration, our flexible event spaces are designed to meet your needs. Keep up with your workout routine in our modern Fitness Center. Whether you're here to work or relax, our vibrant atmosphere makes it easy to do both. Discover nearby attractions such as Columbia Mall, Arundel Mills Mall & Casino, and Merriweather Post Pavilion. Take a short drive to downtown Baltimore and enjoy popular destinations like Oriole Park at Camden Yards, Horseshoe Casino, the National Aquarium, and M&T Bank Stadium—all just 15 minutes away. Business travelers will appreciate our close proximity to Columbia Gateway Office Park, only two miles away, and the Baltimore Convention Center, just 10 miles from our doorstep. Choose Holiday Inn® Columbia East-Jessup when looking for exceptional hotels in Jessup, MD.

Location

Holiday Inn Columbia East-Jessup by IHG
7900 Washington Blvd, Jessup, MD
20794, United States

Hours

Reviews

4.1
1,111 reviews
5 stars
566
4 stars
311
3 stars
125
2 stars
42
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many guests praised the friendly and helpful staff, particularly highlighting individuals like Dwayne and David for their exceptional service.

Cleanliness

Overall, guests found the rooms and facilities to be clean and well-maintained, contributing positively to their stay.

Breakfast Issues

Several reviews mentioned dissatisfaction with the breakfast not being included in the room rate, with some guests feeling the quality and price of the breakfast were not satisfactory.

Location

The hotel is conveniently located near major highways and attractions, making it a favorable choice for travelers.

Mixed Experiences

While many guests had positive experiences, there were notable complaints regarding customer service and room issues, indicating inconsistency in guest experiences.
  • UU
    Ulli
    3 days ago
    3.0
    No complementary coffee, only coffee machine in the room.
  • TW
    Travis Wilson
    Nov 2, 2025
    5.0
    The rooms were nice and spacious. Dwyane at the front desk was very nice and helpful.
  • TO
    Ti Ow
    Oct 30, 2025
    5.0
    1st time here due to having to come to the area for my son's surgery Awesome customer service from EVERY employee, from front desk to breakfast ..totally made me feel like family..their prayers and concern and A+ service was just what I needed. Rooms were ok, and location easy to find
  • BB
    B1kRain
    Oct 30, 2025
    5.0
    No complaints, clean room, decent location for walking to get food or drinks. Plus they actually had a bar inside and restaurant i believe. 100% Worth the price!
  • CA
    Carmelo Acosta
    Oct 26, 2025
    5.0
    Dwayne at the front desk is a pillar of an customer service for this hotel. Great personality and pleasant to be the 1st person at the holiday inn you get to meet 1st impression a plus.

Frequently Asked Questions About Holiday Inn Columbia East-Jessup by IHG

What time is check-in and check-out at Holiday Inn Columbia East-Jessup?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Is free Wi-Fi available at the hotel?

Yes, free Wi-Fi is available in public areas of the hotel.