Business Details
About
HotelExtended Stay Hotel
Our all-suite hotel is across the highway from Arundel Mills outlet shops and the Live! Casino, and BWI Airport is eight minutes from us. Greet the day with free hot breakfast, and join us for our complimentary evening social. Our indoor pool and 24-hour fitness center have free time covered. Host events with over 3,400 sq. ft. of sunlit meeting space.
Location
Homewood Suites by Hilton Hanover Arundel Mills BWI Airport
7491 New Ridge Road, Hanover, MD
21076, United States
Hours
Reviews
4.2
195 reviews
5 stars
114
4 stars
42
3 stars
15
2 stars
11
1 star
13
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While many guests appreciated the cleanliness of the rooms and common areas, several reviews highlighted issues with room cleanliness, including dirty dishes and unpleasant odors.
Staff Performance
Customer service experiences varied significantly; while some staff were praised for being friendly and accommodating, others were criticized for unprofessional behavior and poor service.
Room Quality
Guests generally found the rooms spacious and well-equipped, but there were complaints about outdated features and maintenance issues, such as poor drainage and noise from appliances.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the variety while others noted that it was poorly stocked or of low quality.
Location
The hotel is conveniently located near the airport and shopping areas, which many guests appreciated.
- CJChristopher Jones2 days ago5.0Lobby area was very busy and crowded, which I bypassed using the digital key option through the Hilton app. The rooms are very spacious, super clean, have very comfy beds, hot showers with decent pressure, 2 tvs and all the kitchen goodies needed to stay in and cook in! I did not have any contact with any staff so I can't comment, but they looked professional and interacted well with other guests. Thank you having me and looked forward to staying again!
- MRM R5 days ago5.0Tiana at the front desk was great! She made sure that we had everything we needed and made us feel at home. Incredible customer service.
- TAToks AjiOct 6, 20255.0Very serene environment, clean rooms, friendly staff, and location is close to the airport.
- RHRebecca HarleySep 24, 20255.0Right off interstate but you would never know it. So quiet and lots of woods.
- CCCody ClineSep 24, 20255.0⭐️⭐️⭐️⭐️⭐️ I had such a great stay at Homewood Suites by Hilton! The staff was friendly, welcoming, and always willing to help with anything I needed. The rooms were spacious, clean, and felt like a home away from home with the full kitchen and comfortable living area. Breakfast in the morning was fresh and had plenty of options, which made starting the day so easy. The location was convenient, and the overall atmosphere was relaxed and comfortable. I’ll definitely be staying here again and highly recommend it to anyone looking for a mix of comfort and excellent service.
Frequently Asked Questions About Homewood Suites by Hilton Hanover Arundel Mills BWI Airport
What types of rooms does Homewood Suites by Hilton Hanover Arundel Mills BWI Airport offer?
The hotel offers all-suite accommodations with 99 rooms, perfect for extended stays.
Is breakfast included during the stay at the hotel?
Yes, guests receive a complimentary free hot breakfast each morning.
Does the hotel have any fitness or recreational facilities?
Yes, the hotel features a free 24-hour fitness center and an indoor pool for guest use.
Are pets allowed at Homewood Suites by Hilton Hanover Arundel Mills BWI Airport?
Yes, both dogs and cats are welcome at this pet-friendly hotel.
What are the check-in and check-out times for the hotel?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is parking available for guests, and is there a fee?
Yes, self-parking is available for free to all guests.
What safety and cleaning protocols does the hotel follow?
The hotel uses commercial grade disinfectants and has employees trained in cleaning and hand washing procedures.
Are there options for business or event meetings at the hotel?
Yes, the hotel offers over 3,400 sq. ft. of sunlit meeting space with 6 meeting rooms available.
What nearby places can guests visit around Homewood Suites by Hilton Hanover Arundel Mills BWI Airport?
Guests can easily visit the Arundel Mills outlet shops and the Live! Casino, both located just across the highway from the hotel.
Are there other hotels near Homewood Suites for guests to consider?
Yes, nearby hotels include Hilton Garden Inn Baltimore/Arundel Mills, Maryland Live Hotel, Live! Lofts, and Holiday Inn Express Baltimore-Bwi Airport West.
Can guests find convenient dining options nearby?
Yes, guests can dine nearby at places like Denny's, which offers American breakfast and brunch, or Zaiqa Restaurant and Grill for buffet-style meals.