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Hilton Garden Inn Hanover Arundel Mills BWI Airport

4.1
(612 reviews)

Business Details

7491 New Ridge Road, Hanover, MD
21076, United States
(410) 694-9450
https://www.hilton.com/en/hotels/washbgi-hilton-garden-inn-hanover-arundel-mills/

About

Hotel
We're across the highway from Arundel Mills outlet shops and the Live! Casino, and BWI Airport is eight minutes away. Enjoy a dip in our indoor pool and a workout in our 24-hour fitness center. Our restaurant serves cooked-to-order breakfast, as well as dinner and cocktails, and we offer conference and boardroom space. WiFi's on us.

Location

Hilton Garden Inn Hanover Arundel Mills BWI Airport
7491 New Ridge Road, Hanover, MD
21076, United States

Hours

Reviews

4.1
612 reviews
5 stars
340
4 stars
132
3 stars
58
2 stars
35
1 star
47

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Several guests reported cleanliness problems, including unclean rooms and bathrooms, with specific mentions of hair and stains.

Staff Performance

While some guests praised the staff for being friendly and accommodating, others experienced poor service, including slow check-in and unhelpful responses to complaints.

Breakfast and Dining

Many customers expressed dissatisfaction with the breakfast options and pricing, noting that it was not included in the stay and was of low quality.

Room Comfort

Guests frequently mentioned issues with room comfort, particularly regarding the quality of beds and pillows, which negatively impacted their sleep.

Location and Amenities

The hotel’s location was frequently praised for its convenience to the airport and nearby attractions, though some noted that amenities were lacking or not as advertised.
  • MD
    Mainor Diaz
    3 days ago
    1.0
    It is crazy that you're staying in a hotel that after paying fot your room they will charge you for parking and the breakfast.
  • KM
    Kalil Muhammud
    Feb 24, 2026
    4.0
    My first time staying there was awesome but the second time I stayed there the room wasn't clean very well ...I found sausages on the floor by the bed then I found socks that belonged to the previous tenant in there smh....I sure hope they change the sheets,blankets and pillowcases cause it definitely makes you wonder....
  • OR
    olga rissin
    Feb 19, 2026
    3.0
    Good value. Ok clean rooms. Ours had a bathtub with clogged drain though
  • JE
    James Erwin
    Feb 18, 2026
    5.0
    Good breakfast. Hot tub and pool are nice.
  • RC
    Ronak Chavda
    Feb 11, 2026
    5.0
    Convenient location from airport and arundel mills mall. Hotel rooms are nice and spacious.

Frequently Asked Questions About Hilton Garden Inn Hanover Arundel Mills BWI Airport

What are the check-in and check-out times at Hilton Garden Inn Hanover Arundel Mills BWI Airport?

Check-in is at 3:00 PM and check-out is at 12:00 PM.

Does Hilton Garden Inn Hanover Arundel Mills BWI Airport offer free WiFi to guests?

Yes, free WiFi is available in public areas and there is a public internet terminal.

Brand Certified Facts from Hilton Garden Inn Hanover Arundel Mills BWI Airport

This information is certified by Hilton Garden Inn Hanover Arundel Mills BWI Airport and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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