Candlewood Suites Arundel Mills / Bwi Airport by IHG

4.2
652 reviews
Suites with refrigerator, dishwasher, stove top and microwave

About

HotelWedding VenueConference CenterBusiness Meeting LocationsExtended Stay HotelCandlewood Suites
New All Suites Hotel Offers Comfortable Amenities Welcome to the Candlewood Suites® Hotel Arundel Mills/BWI Airport, the area's newest all suites hotel located in Hanover, Maryland. This hotel's accommodations are in close proximity to the Arundel Mills Mall which features over 200 stores and restaurants, and is near Baltimore Washington International Airport (BWI), Fort Meade and the NSA. With BWI Airport within 3 miles and our complimentary airport shuttle, guests enjoy hassle-free travel. In Hanover, MD the hotel's patrons can visit local attractions like Maryland Live!, an entertainment and gaming venue, and the Baltimore Inner Harbor and downtown Annapolis are only a short drive away.After a day of meetings or sightseeing, come home to our cozy suites with fully-equipped kitchens, comfy recliners, Sealy beds®, 37" HD LCD TVs and in-room safes - all complimented with a contemporary decor. Guests appreciate fax, copy, print and PC services that are available 24/7 in the Business Center in the lobby. Our Hanover, MD hotel offers the convenience of free wired and wireless Internet access, as well as 24-hour, free self-service laundry facilities, the Candlewood Cupboard and a Fitness Center. Whether staying for 1 day or an extended stay, the hotel is ideal for business trips, family getaways and temporary housing. Per Diem Government rates, Priority Club Rewards and great perks are why guests, "Consider Us Home."

Location

Candlewood Suites Arundel Mills / Bwi Airport by IHG
1525 Dorsey Road, Hanover, MD
21076, United States

Hours

Reviews

4.2
652 reviews
5 stars
375
4 stars
146
3 stars
52
2 stars
26
1 star
53

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and hotel facilities, noting that the accommodations were well-maintained and tidy.

Staff Service

The front desk and hotel staff received numerous compliments for their friendliness, professionalism, and willingness to assist guests with their needs.

Room Comfort

Guests frequently mentioned the comfort of the rooms, highlighting spacious layouts and comfortable beds, making for a pleasant stay.

Location

The hotel is conveniently located near shopping, dining, and entertainment options, although some guests noted it was somewhat secluded.

Issues with Management

Several reviews pointed out problems with customer service, particularly regarding responsiveness and handling of complaints.
  • GB
    Gerry B
    5 days ago
    5.0
    Room was very clean. Staff ppl were efficient and professional. Coffee available in lobby all day. Location is close to shopping and residential.
  • LB
    Laneisha Brown
    5 days ago
    5.0
    I was searching for an affordable last minute hotel for a weekend trip and came across this one. The member discount truly came in handy. I traveled via train, and it was only 10 minutes away from the BWI Train Station. My room was clean and comfortable. It really felt like I was in a mini apartment. My favorite thing about the room was the kitchen. It came with the core amenities including a refrigerator/freezer, microwave, and dishwasher. Additionally, it had (mostly) everything you needed including dish washing liquid, paper towels, and even plates/silverware. The customer service was also good. It was a smooth check in/check out process. I was able to check out digitally as a IHG rewards member. I also needed something printed and a lady at the front desk went out of her way to get it printed for me. The only cons for me were that there weren’t any pots and pans in the kitchen so I couldn’t cook as I had planned to and some nights it was hard to sleep because it was a bit noisy. It was my first time staying here, but I will definitely be back!
  • AS
    Aaron S
    Dec 31, 2025
    1.0
    My room was clean. A sign in the bathroom is how I found out they only refresh/clean rooms once every 7 days. If you want more than two towels all week you have to haul the dirty ones to the lobby and ask for more. No breakfast. Absolutely nothing within walking distance. It seemed like half hotel and half homeless shelter. Random people knocking at our door at night. Weed smell is all over. In the lobby, elevators, people smoking it right out front day and night and not one employee cares. Second floor smelled like cigarettes and weed at some point every single day. As much as I will be returning to the area I would never stay here again.
  • DC
    Doug Clanton
    Dec 20, 2025
    1.0
    I went to the front desk on 12/20/2025 at 5am to verify that I'm receiving my points for my stay. I've been in the room since Tuesday the 16th of December 2025. The front desk clerk was rude and unprofessional, I have a key to the room and a comformation number. But she insists that someone else is in the room.
  • JN
    Jan Nixon
    Dec 19, 2025
    5.0
    This is the best! Across the board. The front desk is so wonderful. The room is spacious, clean and the kitchen has all you need. Warm and toasty climate. I requested not to be too far away from the front because of health. No problem they said.

Frequently Asked Questions About Candlewood Suites Arundel Mills / Bwi Airport by IHG

What is the check-in and check-out time at Candlewood Suites Arundel Mills / BWI Airport?

Check-in time is at 4:00 PM and check-out time is at 12:00 PM.

Does Candlewood Suites Arundel Mills / BWI Airport allow pets?

Yes, both cats and dogs are allowed at the hotel.