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Experience the warm hospitality of Holiday Inn Express and Suites Hagerstown.
Located at the intersection of I-70 and I-81, the Holiday Inn Express® Hotel & Suites Hagerstown boasts a central location to three major airports BWI, IAD and Hagerstown Regional Airport. Whether travelling for business or leisure, enjoy a safe and clean stay in one of our modern rooms. Start your day with our signature free Express Breakfast and enjoy the convenience of our services from free Wi-Fi, to free parking, olympic size pool and spa, 24-hour Business Center, event banquet room and more. Our prime location plays a major role in attracting local business partners like Manitowoc, Volvo, JLG, Amazon and Fives, located less than 10 miles from the hotel. Enjoy convenient access to local shopping like the Premium Outlets Hagerstown and the Valley Mall Shopping Center. Dive into history and visit Hager House, C&O Canal, Railroad Museum and Antietam Battlefield. Whether planning to ski at Whitetail Ski Resort in winter or travelling with the family for a tournament during summer, the Holiday Inn Express® Hotel & Suites Hagerstown is the place to be. Surrounded by plenty of entertainment and dining options, our hotel is also in proximity to the Maryland Theatre, Hagerstown Speedway, Knob Hill Winery, and Discovery Station and within walking distance to 30 plus restaurants.
Location
Holiday Inn Express & Suites Hagerstown by IHG
241 Railway Lane, Hagerstown, MD
21740, United States
Hours
Reviews
4.1
752 reviews
5 stars
397
4 stars
197
3 stars
56
2 stars
43
1 star
59
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and facilities, although some reported issues with cleanliness in specific instances.
Staff Service
The staff received mixed reviews; while many were described as friendly and helpful, some customers experienced rude or unprofessional behavior.
Breakfast Quality
Breakfast offerings were frequently criticized for being inadequate or of poor quality, with several guests expressing disappointment in the food options.
Renovation Issues
The hotel is currently undergoing renovations, leading to complaints about noise, construction mess, and lack of communication regarding the state of the hotel.
Location
Guests appreciated the hotel's convenient location near restaurants and services, making it a favorable choice for travelers.
- JRJennifer RiedmayerOct 30, 20255.0Super clean rooms, showers are nice and there is ample parking. There is numerous restaurants around for you to choose from.
- CCCaptainZachofEarthOct 27, 20255.0Perfect stay last night. Excellent food next door. Staff is so cool and kind and helpful. Breakfast is mind blowing.
- BFBurkes FurnitureOct 26, 20255.0Great location to restaurants and services Nice staff and great breakfast Stayed here before and will again in future Highly recommend Pet friendly
- MBMelissa BristolOct 15, 20255.0Clean and friendly! Good oatmeal at breakfast. Dog friendly!
- KSKara ScottSep 19, 20254.0We stayed here in mid-July during a road trip to the east coast. Our room was clean. However, there were only three towels in our room upon check-in and we had booked for six people (2 adults, 4 kids). There was also no bedding for the sofa bed, which we planned to use. I went to the front desk to ask for towels & pillows/blankets, and was told bluntly that they had none available. I explained that we had to have the sofa bed & towels due to the number of people we had (which I had listed when I booked online). The employee again said they had none. I asked if he would please just check because I didn't know what we would do without them. He begrudgingly went to check and came back with both towels & bedding. I'm not sure what the issue was or why he was so resistant to help, but it was frustrating to encounter. Other than that, our stay was great.
Frequently Asked Questions About Holiday Inn Express & Suites Hagerstown by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Hagerstown?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Is free breakfast available at the hotel?
Yes, the hotel offers a complimentary buffet breakfast.
Does the hotel allow pets?
Yes, both cats and dogs are welcome at the hotel, as pets are allowed.
Is parking available at the hotel?
Yes, free parking is available for all guests.
Are there accessibility features available at Holiday Inn Express & Suites Hagerstown?
Yes, the hotel offers accessible parking, mobility accessible facilities, and elevators.
What amenities are available for fitness and recreation at the hotel?
Guests can use the elliptical machine, treadmill, free weights, indoor pool, and hot tub.
Does the hotel offer business facilities?
Yes, it features a 24-hour business center and one meeting room suitable for events and conferences.
Are digital guest room keys and contactless check-in/check-out options available?
Yes, digital guest room keys are provided along with contactless check-in and check-out.
What nearby dining options are available around the hotel?
Nearby restaurants include Outback Steakhouse, Buffalo Wild Wings, Chili's Grill & Bar, and Zach Greenlee's Fireside Restaurant and Lounge, offering a variety of American, steakhouse, and seafood cuisines.
Can guests easily access local entertainment and shopping from the hotel?
Yes, the hotel is close to several attractions including the Maryland Theatre, Hagerstown Speedway, and Premium Outlets Hagerstown, as well as shopping centers like Valley Mall, all within easy reach for guests.
Is it convenient for guests to use public transit or travel to nearby airports?
The hotel’s central location near the intersection of I-70 and I-81 provides convenient access to three major airports: BWI, IAD, and Hagerstown Regional Airport, making travel easy for visitors.