Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Experience the warm hospitality of Holiday Inn Express and Suites Hagerstown.
Located at the intersection of I-70 and I-81, the Holiday Inn Express® Hotel & Suites Hagerstown boasts a central location to three major airports BWI, IAD and Hagerstown Regional Airport. Whether travelling for business or leisure, enjoy a safe and clean stay in one of our modern rooms. Start your day with our signature free Express Breakfast and enjoy the convenience of our services from free Wi-Fi, to free parking, olympic size pool and spa, 24-hour Business Center, event banquet room and more. Our prime location plays a major role in attracting local business partners like Manitowoc, Volvo, JLG, Amazon and Fives, located less than 10 miles from the hotel. Enjoy convenient access to local shopping like the Premium Outlets Hagerstown and the Valley Mall Shopping Center. Dive into history and visit Hager House, C&O Canal, Railroad Museum and Antietam Battlefield. Whether planning to ski at Whitetail Ski Resort in winter or travelling with the family for a tournament during summer, the Holiday Inn Express® Hotel & Suites Hagerstown is the place to be. Surrounded by plenty of entertainment and dining options, our hotel is also in proximity to the Maryland Theatre, Hagerstown Speedway, Knob Hill Winery, and Discovery Station and within walking distance to 30 plus restaurants.
Location
Holiday Inn Express & Suites Hagerstown by IHG
241 Railway Lane, Hagerstown, MD
21740, United States
Hours
Reviews
4.1
759 reviews
5 stars
401
4 stars
199
3 stars
57
2 stars
43
1 star
59
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers noted that rooms were clean and well-maintained, although some reported issues with cleanliness in specific instances.
Staff Service
The majority of reviews praised the staff for being friendly and helpful, though there were some complaints about individual staff members' attitudes.
Breakfast Quality
Several guests expressed dissatisfaction with the breakfast options, citing limited food availability and quality.
Renovation Issues
Numerous reviews mentioned ongoing renovations causing disruptions, including noise and accessibility issues, which affected the overall experience.
Location
The hotel is conveniently located near restaurants and highways, which was appreciated by many guests.
- ADAndrea DeckerDec 29, 20254.0Overall a great stay but it took about a 1/2 hour to get extra towels. Apparently there was an issue getting into the storage room. It took 3 employees. There needs to be a fan in the bathroom! Rooms are spacious. Very easy access on and off the highway.
- GDGreg DionDec 22, 20255.0I have found HE to be clean and becoming my hotels to stay at when traveling. I have been a Marriott loyalist for 40 years and find them not as consistent l.
- MMMoeDec 18, 20254.0This was my first stay at this hotel. Nyk at the front desk was amazing!!! He was kind and funny and helpful in getting us checked in quickly and telling us about the hotel amenities. We enjoyed the pool and hot tub while there and both were clean and HOT! The room was clean and spacious. We were in a 2 queen with pull out couch. This hotel has plenty of parking and close to many restaurants and delivery food.
- VTVicki Turner-SimpsonDec 6, 20255.0It was great. Rooms are always clean. Staff is friendly. A little tricky finding off the highway,but not horrible.
- CGCarol GNov 30, 20255.0Passing through on a road trip, we chose HI based on reviews. The hotel was great! Well lit, friendly staff, nice clean rooms, and good breakfast (included). I had made an error in booking with a third party, and the manager was kind and patient helping resolve the issue. Would recommend for anyone.
Frequently Asked Questions About Holiday Inn Express & Suites Hagerstown by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Hagerstown?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Is free breakfast available at the hotel?
Yes, the hotel offers a complimentary buffet breakfast.
Does the hotel allow pets?
Yes, both cats and dogs are welcome at the hotel, as pets are allowed.
Is parking available at the hotel?
Yes, free parking is available for all guests.
Are there accessibility features available at Holiday Inn Express & Suites Hagerstown?
Yes, the hotel offers accessible parking, mobility accessible facilities, and elevators.
What amenities are available for fitness and recreation at the hotel?
Guests can use the elliptical machine, treadmill, free weights, indoor pool, and hot tub.
Does the hotel offer business facilities?
Yes, it features a 24-hour business center and one meeting room suitable for events and conferences.
Are digital guest room keys and contactless check-in/check-out options available?
Yes, digital guest room keys are provided along with contactless check-in and check-out.
What nearby dining options are available around the hotel?
Nearby restaurants include Outback Steakhouse, Buffalo Wild Wings, Chili's Grill & Bar, and Zach Greenlee's Fireside Restaurant and Lounge, offering a variety of American, steakhouse, and seafood cuisines.
Can guests easily access local entertainment and shopping from the hotel?
Yes, the hotel is close to several attractions including the Maryland Theatre, Hagerstown Speedway, and Premium Outlets Hagerstown, as well as shopping centers like Valley Mall, all within easy reach for guests.
Is it convenient for guests to use public transit or travel to nearby airports?
The hotel’s central location near the intersection of I-70 and I-81 provides convenient access to three major airports: BWI, IAD, and Hagerstown Regional Airport, making travel easy for visitors.