Business Details
About
Hotel
Hilton Garden Inn Kent Island is conveniently located on Maryland's Eastern Shore just minutes from Historic Annapolis and the Chesapeake Bay Bridge. The hotel offers complimentary internet in guest rooms and public spaces. Our amenities include free self-parking, a business center, an indoor heated pool, a fitness center, a Pavilion Pantry mini-mart, and an on-site restaurant and bar open for breakfast and dinner.
We provide on-site catering services and have a 1,508 square feet divisible meeting space with a view of the marina. Also available is a 1,000 square feet terrace with a breathtaking view of the bay which is perfect for cocktail parties, and a 273 square feet boardroom for smaller meetings.
The hotel is conveniently located by Wells Cove Marina, on Maryland's Eastern Shore just minutes from Historic Annapolis and the Chesapeake Bay Bridge. Some of the area's finest seafood restaurants and dock bars are just steps away. We are nearby golf courses, Cross Island Fitness Trail, Queenstown Premium Outlets, wineries, breweries, beaches, and a nature preserve.
Location
Hilton Garden Inn Kent Island Marina
3206 Main Street, Grasonville, MD
21638, United States
Hours
Reviews
4.3
919 reviews
5 stars
569
4 stars
210
3 stars
65
2 stars
29
1 star
46
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its great location near restaurants and scenic views.
Cleanliness
While many guests found the hotel clean, several reported issues with dirty rooms and bathrooms.
Staff Service
Customer service experiences varied; some staff were friendly and accommodating, while others were reported as rude or unhelpful.
Amenities
Guests expressed disappointment over the lack of complimentary breakfast and issues with the pool and restaurant availability.
Room Quality
Rooms were described as needing updates, with complaints about outdated furnishings and maintenance issues.
- JSJoseph SarosNov 12, 20255.0Great experience here. Staff were very kind and helpful. Love the gym and pool they have
- JNJB NewmanNov 5, 20252.0I chose the Garden Inn Kent Island because I’ve passed it many times and thought it looked like a nice place to stay. I finally had the opportunity and took it. I should have read the reviews more carefully. The rooms are clean and comfortable. As a Diamond member, I received an “upgrade” to a suite overlooking the bay—lucky me! Unfortunately, that meant the southwest corner directly facing The Jetty Restaurant, which has live bands on weekends. I didn’t know this when booking or checking in. Check-in was slow, even though I had checked in online. The staff member seemed either brand new or completely over it. When I asked about the restaurant'ssse hours, he said the chef probably didn’t show up. He was right—no food service that night. Later, the live music started. I called the front desk and was told the band plays until around 1 a.m.—every weekend. So much for a quiet night. Earplugs weren’t readily available, but I was offered a white noise machine instead. Between the closed restaurant, disinterested staff, and nightclub-level noise in my “upgraded” room, this property fell short on every front that matters to travelers: service, amenities, and rest. The view is lovely, but I’d trade it for a decent meal and a good night’s sleep any day.
- AMAudie McGinnisNov 2, 20253.0Tim at the front desk may be the rudest and least empathetic human to ever work in customer service, but if you can make it past that, the hotel is nice. I travel frequently for work, this is probably my 30th hotel this year. Tim takes the cake.
- GKG. KNov 1, 20252.0It would have a great stay except for the billing issue. I won't go into the details, but in essence, I was overcharged. Not much, but I didn't appreciate the Manager's comment that because I am a Gold Member, I should know the food credit policy. I don't and my response was, why would I? Anyway, after calling the Hotel two days later, I thought I had resolved the issue. Three weeks later, still no refund. So I called Hilton's Guest Assistance line and settled for hotel points. So I feel both cheated and defeated. The room was fine and the views are great. Not much to do within walking distance, but there are places to eat nearby so a night stay is perfect. Unless you get overcharged. Note: With respect to the response: I'm usually not this petty in reviews, but if they really valued my loyalty, it wouldn't take three weeks, multiple phone cars, and chats to provide me with a sub-par resolution.
- TWTyler WilsonOct 20, 20255.0Traveled by boat from Baltimore for a 2 night stay. Hotel very clean, outside kept nice, staff friendly. Enjoyed the pool. Will come back
Frequently Asked Questions About Hilton Garden Inn Kent Island Marina
What are the check-in and check-out times at Hilton Garden Inn Kent Island Marina?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Does Hilton Garden Inn Kent Island Marina offer free parking?
Yes, free self-parking is available at the hotel.
Are pets allowed at Hilton Garden Inn Kent Island Marina?
Yes, both cats and dogs are welcome at the hotel.
What dining options are available on-site at Hilton Garden Inn Kent Island Marina?
The hotel features an on-site restaurant and bar open for breakfast and dinner, and also offers room service.
Does the hotel have facilities for business travelers?
Yes, a business center is available along with three meeting rooms and 1,508 square feet of divisible meeting space with marina views.
Is Hilton Garden Inn Kent Island Marina accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and provides accessible parking and elevators.
Are there any fitness facilities at Hilton Garden Inn Kent Island Marina?
Yes, there is a free fitness center available to guests.
What nearby seafood restaurants can guests visit near Hilton Garden Inn Kent Island Marina?
Guests can visit The Jetty, Fisherman's Inn, Fisherman's Crab Deck, Nauti Mermaid, Crab Deck, and The Narrows Restaurant for excellent seafood dining nearby.
Are there local fishing charter services near the hotel?
Yes, guests can enjoy fishing charters at Just For Fun too Charters, Captain Tyrone Charters, Kodiak Charters, and Wells Cove Marina and Townhomes which are all nearby.
What are some recreational places near Hilton Garden Inn Kent Island Marina for boating enthusiasts?
Nearby marinas and boat services include Wells Cove Marina and Townhomes, Chesapeake Boating Academy, Harrisons Marina, Knot 10 Yacht Sales, Sweeny Boat and Yacht Sales, and Capt Price's Party Boat, providing opportunities for boating and rentals.