Business Details
About
Hotel
Located in Grasonville,MD, the Best Western Kent Narrows Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.0
1,222 reviews
5 stars
601
4 stars
337
3 stars
132
2 stars
48
1 star
104
What are people saying?
AI-generated from recent customer reviews
Staff Issues
Multiple reviews highlighted unhelpful and rude front desk staff, with instances of poor communication and lack of responsiveness.
Cleanliness Concerns
Several customers reported cleanliness issues, including mold, dirty rooms, and unpleasant odors.
Overpricing
Many guests felt the hotel was overpriced for the quality of the accommodations and services provided.
Mixed Experiences
While some guests praised the cleanliness and comfort of the rooms, others had negative experiences that overshadowed their stays.
Location Feedback
The hotel's location received mixed reviews, with some appreciating its proximity to attractions while others noted noise and lack of nearby activities.
- GFGlenda FolsomNov 9, 20255.0We came here for a sudden pet emergency. The hotel was super nice about our dog and chose a room to specifically accommodate us. ** The rate we paid with the pet fee was $170 and the second night out beast was at the vet, so without the dog we paid $120. It was the best price in the area. The place was super clean and they get the TCM channel so I had everything I need. BUT they also had a very clean and well maintained sauna and swimming pool, so we were able to relax even though we were there for stressful reasons. There was a beautiful greenway for walking or jogging nearby, and I’m not even kidding you- even the breakfast was good. We definitely plan on coming back when we are ready for a real vacation with our beast.
- MDMichael deBettencourtNov 8, 20251.0Friday night from 1AM until 3AM and later pretty noisy with loud voices. Party central. Not great for sleeping.
- RDRich Popa DonNov 6, 20255.0Absolutely amazing. The best stay I’ve ever had here on the island. Friendly staff! Free breakfast. And John was amazing. Thank you marc
- JTJared TibbsNov 3, 20251.0Front desk staff couldn’t answer any questions. Gave us the number to the “general manager” who didn’t answer or return our call after leaving voicemail. We were In town for a wedding. Long story but we ended up paying for an extra night that we didn’t even stay in because no one knew an answer or was flexible. Rooms have gnats everywhere. Next time will Spend the extra few dollars a night and stay across the street.
- KDKristen D'AngeloOct 6, 20252.0The sink was broken/clogged. Neither the TV nor the refrigerator were plugged in when we arrived in the room. Front desk staff weren't very friendly, and charged the wrong card causing a huge headache having to reverse charges and call my bank. The receipt I received by email after checkout did not match the amount charged to my card. We checked in at 2:50pm, but we're charged $25 for an early check-in because it was before 3pm, even though we know someone else who checked in before us who was not be charged the early check-in fee. The one elevator is nowhere near the lobby - very inconvenient and cumbersome. Absolutely NOT worth the $489/night cost. Would not recommend this hotel.
Frequently Asked Questions About Best Western Kent Narrows Inn
Does Best Western Kent Narrows Inn offer free breakfast to guests?
Yes, the Best Western Kent Narrows Inn provides free breakfast to all guests.
Is there a fitness center available at Best Western Kent Narrows Inn?
Yes, a fitness center is available for guests at the Best Western Kent Narrows Inn.
Is the Best Western Kent Narrows Inn a smoke-free property?
Yes, the Best Western Kent Narrows Inn is a smoke-free property.
Does the hotel provide free Wi-Fi access?
Yes, guests at the Best Western Kent Narrows Inn enjoy free Wi-Fi access.
What are the operating hours of Best Western Kent Narrows Inn?
The hotel is open 24 hours daily, seven days a week.
Where is Best Western Kent Narrows Inn located?
It is located at 3101 Main St, Grasonville, MD 21638, USA.
Does the Best Western Kent Narrows Inn have any current promotions?
Yes, if you stay 2 nights, you receive a $50 Best Western Gift Card.
What is a nearby attraction guests can visit around Best Western Kent Narrows Inn?
Guests can visit Fisherman's Village, a local professional services area near the hotel, ideal for shopping and dining.
Is there a popular seafood restaurant near Best Western Kent Narrows Inn?
Yes, Fisherman's Inn is a nearby seafood restaurant and bar that guests may enjoy.
How can visitors use nearby places to enhance their stay at Best Western Kent Narrows Inn?
Visitors can explore Fisherman's Village and dine at Fisherman's Inn before or after their stay, enriching their experience in Grasonville.