Located in Grasonville,MD, the Best Western Kent Narrows Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Many customers praised the cleanliness of the rooms and facilities, although some reported issues with mold and dirt in certain areas.
Staff Performance
Feedback on staff was mixed; while some guests found them friendly and helpful, others reported rudeness and unhelpfulness.
Value for Money
Numerous reviews indicated that guests felt the hotel was overpriced for the quality of the accommodations and services provided.
Noise Levels
Several guests complained about noise disturbances from outside and other guests, impacting their sleep quality.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying it while others found it lacking or unappetizing.
RS
Robert Sweney
Nov 25, 2025
5.0
Basic hotel with rooms that are always clean and staff that is always friendly and helpful. Breakfast is hot and the gravy is good.
GF
Glenda Folsom
Nov 9, 2025
5.0
We came here for a sudden pet emergency. The hotel was super nice about our dog and chose a room to specifically accommodate us. ** The rate we paid with the pet fee was $170 and the second night out beast was at the vet, so without the dog we paid $120. It was the best price in the area. The place was super clean and they get the TCM channel so I had everything I need. BUT they also had a very clean and well maintained sauna and swimming pool, so we were able to relax even though we were there for stressful reasons. There was a beautiful greenway for walking or jogging nearby, and I’m not even kidding you- even the breakfast was good. We definitely plan on coming back when we are ready for a real vacation with our beast.
MD
Michael deBettencourt
Nov 8, 2025
1.0
Friday night from 1AM until 3AM and later pretty noisy with loud voices. Party central. Not great for sleeping.
RD
Rich Popa Don
Nov 6, 2025
5.0
Absolutely amazing. The best stay I’ve ever had here on the island. Friendly staff! Free breakfast. And John was amazing. Thank you marc
JT
Jared Tibbs
Nov 3, 2025
1.0
Front desk staff couldn’t answer any questions. Gave us the number to the “general manager” who didn’t answer or return our call after leaving voicemail. We were In town for a wedding. Long story but we ended up paying for an extra night that we didn’t even stay in because no one knew an answer or was flexible. Rooms have gnats everywhere. Next time will Spend the extra few dollars a night and stay across the street.