Business Details
About
HotelHampton Inn
The welcoming, LEED certified Hampton Inn & Suites Gaithersburg is conveniently located next to major corporations including NIST, Lockheed Martin, Kaiser Permanente and IBM and is close to shopping, dining and entertainment options in Rio Washingtonian Center. Enjoy easy access to popular attractions including Maryland Sportsplex, Schaeffer Farms Mountain Bike Trail, the Music Center at the Strathmore and the Water Park at Bohrer Park and Washinton DC via the nearby Shady Grove Metro station.
Feel at home in a comfortable guest room or suite at this Gaithersburg hotel. Check emails at the spacious desk with free WiFi and enjoy a great night's sleep on the clean and fresh Hampton bed. Start your day right with Hampton's free breakfast, or grab a Hampton's On the Run Breakfast Bag, Monday-Friday. Enjoy free tea and coffee and helpful advice on what to see and do while you're in Gaithersburg, Maryland 24-hours a day in the lobby. Hold an event at this hotel in Gaithersburg in our flexible conference room and stay connected with the free business center, offering a range of useful services and amenities. Work out in the free fitness center, equipped with a variety of modern equipment.
Friendly service, clean rooms, comfortable surroundings every time.
Location
Hampton Inn & Suites Washington DC North/Gaithersburg
960 North Frederick Avenue, Gaithersburg, MD
20879, United States
Hours
Reviews
4.5
844 reviews
5 stars
551
4 stars
205
3 stars
42
2 stars
17
1 star
29
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and facilities, although some reported issues with unclean items left by previous guests.
Customer Service
Feedback on customer service was mixed; while some staff were described as friendly and accommodating, others were criticized for being unhelpful or dismissive.
Breakfast Quality
The complimentary breakfast received varied reviews, with some guests enjoying the options while others found the food quality lacking or inconsistent.
Hidden Fees
Several reviews mentioned unexpected charges, particularly for parking and pet fees, leading to frustration among guests.
Maintenance Issues
Multiple guests reported maintenance problems, including cold showers and issues with room cleanliness, indicating a need for better upkeep.
- LLLaura L2 days ago5.0Friendly and helpful front desk attendant, smooth check in. Nice area to hang out in the evening and have an after dinner tea. Clean bright hallways and guest rooms.
- KMkathy millerJan 1, 20265.0super friendly and clean. they do charge $5/day for parking and 75$ per 4 days per pet. pretty good breakfast selection.
- JHJanice Harris-PearsonDec 25, 20255.0We started off at the Sleep Inn hotel, what a disaster. Came to the Hampton Inn and was in paradise.
- ARAlex RazaziDec 23, 20251.0Avoid this hotel like the plague. Valire the so called manager( I highly doubt that she is the manager because managers don’t answer the phone) was very unhelpful. This hotel charged me over 200 dollars for “damage” to the bed sheets. Instead of washing them and doing their job they want to charge me and call it “policy” we’ll see this policy when I report this to my card company as fraud and sue them. If you want fraud on your credit card this place is for you. If you don’t want unauthorized charges stay away!!! You’ve been warned.
- AWAbby WalterDec 17, 20255.0We had a lovely stay just outside of D.C., perfect to beat the traffic in the morning. The room was spacious, clean, and updated. We appreciate the kind service of the staff. Complementary breakfast was a delight with your standard array of options. This Hampton has all the old world feel with all the modern updates and amenities
Frequently Asked Questions About Hampton Inn & Suites Washington DC North/Gaithersburg
What are the check-in and check-out times at Hampton Inn & Suites Washington DC North/Gaithersburg?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Is breakfast available at the hotel, and is there a cost for it?
The hotel offers a free buffet breakfast.
Does the hotel offer free WiFi to guests?
Yes, free WiFi is available in public areas.
Are pets allowed at Hampton Inn & Suites Washington DC North/Gaithersburg?
Yes, both cats and dogs are allowed at the hotel.
What accessibility features does the hotel provide?
The hotel provides accessible parking and an accessible elevator for guests with mobility needs.
Is parking available at the hotel and is there a fee?
Free self-parking is available for guests.
Does the hotel offer any fitness facilities to guests?
Yes, there is a free fitness center with equipment including elliptical machines and treadmills.
Is there a swimming pool available for guests at this hotel?
Yes, the hotel has one indoor pool with lifeguard supervision.
How can I reach the hotel using public transport from Washington DC?
You can take the Metro to the nearby Shady Grove Metro station, which provides convenient access to the hotel and Washington DC.
What nearby attractions can I visit during my stay at Hampton Inn & Suites Washington DC North/Gaithersburg?
Nearby attractions include the Maryland Sportsplex, Schaeffer Farms Mountain Bike Trail, the Music Center at the Strathmore, and the Water Park at Bohrer Park.