Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference Center
Guests feel right at home at the Holiday Inn® Washington–College Park (I-95), one of the top hotels in College Park, MD. Conveniently located just 30 minutes from Washington, D.C., and in close proximity to the University of Maryland College Park, our hotel offers easy access to major area businesses and attractions, including the USDA, FDA, and National Archives. Find adventure at Six Flags America, National Harbor, and MGM Grand Casino. Whether you're exploring the Smithsonian museums, catching a game at Nationals Park or FedEx Field, or enjoying a concert at Capital One Arena, you'll be perfectly situated for it all.
For added convenience, we offer complimentary parking and a range of amenities designed for both business and leisure travelers. Enjoy our indoor pool, modern Fitness Center, and 10,000 square feet of flexible event space. Savor American cuisine and handcrafted cocktails at our on-site restaurant, Terrapin Kitchen.
Location
Holiday Inn Washington-College Park (I-95) by IHG
10000 Baltimore Ave, College Park, MD
20740, United States
Hours
Reviews
4.0
1,535 reviews
5 stars
711
4 stars
415
3 stars
195
2 stars
72
1 star
142
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for their friendliness and helpfulness, particularly in resolving issues.
Room Conditions
Several reviews highlighted issues with room cleanliness, musty odors, and pest problems, including reports of bedbugs and cockroaches.
Breakfast Pricing
Customers expressed dissatisfaction with the breakfast pricing, noting that it was not included in the room rate and was considered overpriced.
Location and Amenities
The hotel is well-located near restaurants and shopping, but some guests noted that the facilities, such as the pool and gym, need improvement.
Customer Service Issues
There were multiple complaints about poor customer service experiences, including rude staff interactions and unresolved issues.
- DNDonna NormanNov 8, 20254.0It’s really nice but you have to pay for breakfast (18 per person) kids eat free but the rooms were nice so was the front desk staff!
- MJMichael JohnsonOct 14, 20255.0Excellent and highly recommended hotel that has one of the best hot breakfast menus anywhere. Everything says premium quality. I was there with a large group and we were very well accommodated. The young people who are not always easily satisfied, were quite impressed. Definitely an A+.
- ABAdam BjorndahlOct 13, 20253.0The room I got was on the "lower level" of Tower 2, and it smelled musty, like a basement. There were small spots of mold on the bathroom wallpaper, around the sink. The curtains were broken. It's near an Ikea and that's about it. On the plus side, the bed was reasonably comfortable and the shower worked fine. So overall I'd say this place is not great, but not completely awful. What clinched it into the "I wouldn't stay here again" category was the fact that on the last day I went to buy a bottle of water from the front desk, and they charged me $5.30 for it. Really? Gouging your customers isn't a great way to get repeat business. It's just insulting. Classy places don't do that. Classy places provide bottles of water for free—or, at least, not at a 300% markup. I travel quite a bit; I've now crossed "Holiday Inn" off the list of places I'll stay. Do yourself a favour and do the same.
- DDDanielleOct 12, 20255.0The staff is awesome so great. I haven't seen good customer service in so long, I'm grateful that it isn't lost here. Thnx much
- TMTerry “T” McmillanOct 6, 20251.0I arrived at the Holiday Inn August 30th the manager was very disrespectful do not communicate very well with a customer she had offered to send me to another hotel because I was asking questions about my reservation she was very rude and disrespectful the only reason why I chose this hotel again was because Avis rental car is down in the lobby area very convenient for me for the price is not even worth the headache
Frequently Asked Questions About Holiday Inn Washington-College Park (I-95) by IHG
What time can I check in and check out at Holiday Inn Washington-College Park (I-95)?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the hotel provide free parking for guests?
Yes, the hotel offers free parking for all guests.
Are pets allowed at the Holiday Inn Washington-College Park (I-95)?
Pets, including dogs and cats, are not allowed at this hotel.
Is there a fitness center available at the hotel?
Yes, there is a free fitness center available, including equipment like elliptical machines and free weights.
Does the hotel have on-site dining options?
Yes, the hotel has one restaurant called Terrapin Kitchen where you can enjoy American cuisine and handcrafted cocktails.
What accessibility features does the hotel offer?
The hotel offers accessible parking and is mobility accessible with an elevator available for use.
Is there an indoor pool and hot tub at the hotel?
Yes, guests can enjoy an indoor pool and a hot tub during their stay.
Are there car rental services nearby?
Yes, there are car rental agencies nearby including Avis Car Rental and Budget Car Rental, making it convenient to rent vehicles during your stay.
What dining options are available near the hotel?
Nearby dining options include Moose Creek Steakhouse for steak and American cuisine, and Buffalo Wild Wings for American food and bar services.
Can I find convenient stores or gas stations close to the hotel?
Yes, nearby Wawa stores offer convenience store items, fast food, delicatessen, and gas station services, along with Shell gas station and convenience store.