Holiday Inn Express Washington DC East-Andrews Afb by IHG

Reviews

• RT

  Rayanne Tyler

  Nov 16, 2025
  5.0
  We had such a wonderful stay at this Holiday Inn! If you’re lucky enough to visit while Theresa is in the kitchen, you’re in for a treat. She is truly incredible—so warm, so kind, and she went above and beyond to make our trip memorable. I’ve stayed in plenty of hotels, and I’ve never encountered a staff member as exceptional as her. She made our entire experience feel special. Highly recommend!
• LA

  Lola Adekoya

  Oct 19, 2025
  1.0
  If I could give this hotel 0 stars, I would. I woke up in the middle of the night covered in bed bugs. I checked in late, around 4 a.m. after celebrating my friend’s birthday, and by 5:45 a.m. I was at the front desk with my belongings and bites all over my hands. This is completely unacceptable, disgusting, and a serious health hazard. Do not stay here. Now I’m stranded with nowhere to sleep at nearly 6 in the morning, forced to travel back to New York because of this horrific experience.
• RT

  Regi Taylor

  Oct 17, 2025
  4.0
  After reading several negative reviews, I was suspicious of confirming a reservation at this location. Upon arrival I was surprised to find that my experience was much better than those who found it to be undesirable. Everything exceeded my expectations considering I was expecting much worse. The overall appearance was acceptable and clean. My only disappointment was the front desk lady on arrival was less than welcoming. She insisted that I know that there was NO smoking, and I would be charged if anything was taken. She never greeted me as a loyalty member totally lacked a pleasant personality.
• CB

  Christopher Brown

  Oct 16, 2025
  1.0
  If I could give this place negative stars I would. The rooms are outdated and are in dire need of renovations. The property should be smoke free but someone was smoking on the fifth floor and set off the smoke alarm and the whole hotel was evacuated in the cool evening for almost two hours with no sorry or explanation and not even a refund. Their should be special rooms for those with service animals due to others with allergies to pet dander and the smell from the carpet was just unbearable.
• LH

  Lattisha “Tish” Hester

  Oct 14, 2025
  1.0
  Yes I visit this location on 10-9 -10-11 which was a trip that me n my church members decided to make reservations to stay at this location and the 1st day as checking n was the worse experience that I have ever had encountered for after traveling 10 hours just to get to our destination was a nightmare thinking once I got check n I would b able to shower n relax but not on that particular day… As of unloading all of suddenly it was a loud sound of a FIRE DRILL!!! That turned out 2 b very frighten and scary at the time all the commotion that was going was very nerve racking employees screaming and banging on the doors that everyone needs to evacuate the building bc it’s a fire on another level of the floor elderly members was disturb and nervous with that took place that day it was a lack of communication, no hospitality, no professionalism of no source of knowledge it was a totally disaster etc… beds was hard very uncomfortable, lukewarm water for the showers, built up residue n the shower head, baseboards of the walls was dusty, as well as the lamps, carpet needed to b cleaned or replaced as the whole time on vacation there u will receive txt message to ask about ur stay once u reply its really nothing that gets done some I’m asking for a partial payment bc my stay at the HOLIDAY INN EXPRESS was a nightmare and I will b going further with my issues…

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