Holiday Inn Express Washington DC East-Andrews Afb by IHG

Reviews

• CH

  Christina Harris

  3 days ago
  1.0
  After arriving from a long flight already exhausted—and dealing with luggage being stuck at my connecting airport—the last thing I expected was to be treated with blatant prejudice by the security guard at the entrance. Instead of being helpful or professional, he was literally gatekeeping the property and telling people there were “no rooms available,” while clearly deciding who he wanted to let in and who he didn’t. When I reported the situation to hotel staff, he went as far as lying and claiming I had walked over from a nearby gas station, as if that somehow disqualified me from being a guest. Apparently grabbing a beverage from a nearby business is suspicious behavior now?
• EG

  Earl Graddick

  Feb 18, 2026
  5.0
  Great service
• JC

  Jesús A. Cruz

  Jan 17, 2026
  1.0
  Poor service from the staff, a terrible smell in the hallways and rooms on the 5th floor, like a dead dog, and even though we reported it, no one addressed the complaint. In the breakfast area, the staff was unpleasant and the breakfast itself was inedible. For $180 a night, one expects something of quality.
• RB

  R B

  Jan 6, 2026
  5.0
  I was very pleasantly surprised by this hotel. I didnt expect much, as others said the hotel is a bit outdated. But it was very clean and the water pressure is phenomenal. All of the staff is absolutely incredible. I had conversations with every shift at reception and al of them were just a measure to converse with. The woman preparing the food in the morning is the biggest sweetheart, would go back to tjis hotel again just to see her smile. Will absolutely stay here again when im in the area.
• WG

  Wendi G

  Jan 6, 2026
  3.0
  We made a last-minute booking at this hotel because it was the closest option to my son’s tournament site and also one of the more affordable choices. I’ve stayed at many Holiday Inn and Holiday Inn Express locations over the years, and unfortunately, this was probably the most outdated one I’ve experienced. Our heater was not working, the bathroom had flushing issues, and overall I did not feel comfortable during the one night we stayed. Breakfast options were very limited, the coffee machine was not working, and the staff was not very helpful when we asked for assistance. While the location was convenient, the condition of the hotel and the lack of support from staff made this stay disappointing.

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