Homewood Suites by Hilton Bel Air

Reviews

• KW

  Katelynn Widmer

  Jan 27, 2026
  5.0
  One of my favorite hotel stops! Super clean hotel! Comfy beds! Big spacious room and friendly staff! I am very pregnant and traveling with my two kids and we all slept amazing the room was very cozy and not stuffy or dry well worth a stay and the hilton garden inn is directly across with a nice bar and resturant thankyou for a relaxing stay!
• MR

  Michele Ribaudo

  Jan 13, 2026
  2.0
  While the front desk staff was amazing, the room…not so much. The room was in need of a serious makeover. Our TV did not work, the back of the chair in the living room was coming apart, the furniture was extremely worn and the room had garbage left in it from a prior guest. The hotel itself was nice but the room was horrible. I will definitely not be coming back here.
• TA

  Toks Aji

  Jan 5, 2026
  5.0
  A very lovely hotel located in a serene environment with 2 other hotels I think. Breakfast was wonderful, rooms clean, staff so excellent and friendly. I forgot my iPad in the room and didn’t remember till I got to Nee York. I called and they found it, a staff called Mr. Oliver Stephen sent it back to me in NYC. I would definitely go stay again and again anytime I’m in the area.❤️❤️❤️
• AL

  Allen Lovelace

  Jan 1, 2026
  5.0
  A very nice room, full-size refrigerator, 2 burner hot counter top stove. Dishwasher. Closet space , double sink in bathroom , shower. Spacious room with A separate living and kitchen and bedroom. King bed.
• CD

  Candace Davis

  Oct 30, 2025
  1.0
  If I could give this place a zero star rating, I would. I'm a Hilton rewards member and decided to book The Hilton all the way back in July as I was part of a wedding block. I received confirmation that I would pay when I arrive. Flash-forward to weekend I had a reservation in Maryland for Friday the 26th- Sunday the 28th. I had called the Wednesday and Thursday before leaving NYS, as I was nervous about traveling 6+ hours while disabled, to let the front desk know that I was traveling over 6 hours after work and I'd probably be there between 12am-3am. The front desk notated my account and said I was all good for Friday. I was, unfortunately, not good. Around 11:30, I checked in with the app and the app told me that when I showed up at the front desk, to show my ID and pay. I arrived at the Hilton Garden Inn at 12:30ish and went to check in. The man who checked me in looked me up before nastily telling me that he sold my room because my "card declined". I know that my card wasn't charged because when I HAD to pay the Homewood Suites, I got a fraud alert from my credit card. I let him know that my card wasn't charged and that protocol is to charge my credit card (put a hold on my card) when the guest arrives. I let him know that I called twice earlier in the week and booked my trip in July. He said "well, that was last week. Go see if they have something next door." Because at that point, the Hilton was sold out. I showed him my reservation though the app and that I had a room number that was being prepared where he reiterated that he sold the room for someone attending a wedding....I was part of that wedding block. Instead of demanding my room, I walked to the Homewood to see if they had any other rooms. They only had one room available, a king suite with a pullout couch. Unfortunately, I had no choice but to take that room, leaving my driver to sleep on the very crappy/dirty/dingy pull out couch for 2 nights. In the morning, I spoke to Mouna, the manager for both locations, for reimbursement since the front desk attendant messed everything up and she refused. I had to call the corporate office to have any kind of help from this as this is an independently owned business and they did NOT want to fix their mistake. If I ever go to Maryland again, I know to stay away from these specific Hilton hotels. BEWARE OF THESE GUYS!

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