Business Details
About
Extended Stay HotelHomewood Suites
Welcome to the Homewood Suites by Hilton Bel Air, Maryland. The Homewood Suites by Hilton Bel Air hotel in Maryland is located in the heart of Harford County along the shores of the scenic Chesapeake Bay, minutes from Aberdeen and Havre de Grace, with easy access to Baltimore, Washington DC, Aberdeen Proving Grounds, Ripken Stadium and a wide range of Chesapeake Bay attractions. Enjoy free breakfast daily and free WiFi at our all-suite hotel.
Location
Homewood Suites by Hilton Bel Air
4170 Philadelphia Road, Bel Air, MD
21015, United States
Hours
Reviews
4.2
552 reviews
5 stars
305
4 stars
137
3 stars
53
2 stars
23
1 star
34
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about the cleanliness of rooms, with reports of dirty furniture, stained carpets, and unkempt common areas.
Staff Performance
While some guests praised the staff for being friendly and accommodating, others reported rude behavior and poor customer service experiences.
Room Condition
Several reviews mentioned that rooms were outdated and in need of renovation, with complaints about uncomfortable beds and musty odors.
Breakfast Quality
Guests expressed disappointment with the breakfast offerings, describing them as limited and of poor quality.
Management Concerns
There were complaints about management's responsiveness and handling of issues, with some guests feeling their concerns were not adequately addressed.
- TAToks AjiJan 5, 20265.0A very lovely hotel located in a serene environment with 2 other hotels I think. Breakfast was wonderful, rooms clean, staff so excellent and friendly. I forgot my iPad in the room and didn’t remember till I got to Nee York. I called and they found it, a staff called Mr. Oliver Stephen sent it back to me in NYC. I would definitely go stay again and again anytime I’m in the area.❤️❤️❤️
- ALAllen LovelaceJan 1, 20265.0A very nice room, full-size refrigerator, 2 burner hot counter top stove. Dishwasher. Closet space , double sink in bathroom , shower. Spacious room with A separate living and kitchen and bedroom. King bed.
- JMJennifer MooreNov 1, 20255.0What a beautiful room. So relaxing.
- CDCandace DavisOct 30, 20251.0If I could give this place a zero star rating, I would. I'm a Hilton rewards member and decided to book The Hilton all the way back in July as I was part of a wedding block. I received confirmation that I would pay when I arrive. Flash-forward to weekend I had a reservation in Maryland for Friday the 26th- Sunday the 28th. I had called the Wednesday and Thursday before leaving NYS, as I was nervous about traveling 6+ hours while disabled, to let the front desk know that I was traveling over 6 hours after work and I'd probably be there between 12am-3am. The front desk notated my account and said I was all good for Friday. I was, unfortunately, not good. Around 11:30, I checked in with the app and the app told me that when I showed up at the front desk, to show my ID and pay. I arrived at the Hilton Garden Inn at 12:30ish and went to check in. The man who checked me in looked me up before nastily telling me that he sold my room because my "card declined". I know that my card wasn't charged because when I HAD to pay the Homewood Suites, I got a fraud alert from my credit card. I let him know that my card wasn't charged and that protocol is to charge my credit card (put a hold on my card) when the guest arrives. I let him know that I called twice earlier in the week and booked my trip in July. He said "well, that was last week. Go see if they have something next door." Because at that point, the Hilton was sold out. I showed him my reservation though the app and that I had a room number that was being prepared where he reiterated that he sold the room for someone attending a wedding....I was part of that wedding block. Instead of demanding my room, I walked to the Homewood to see if they had any other rooms. They only had one room available, a king suite with a pullout couch. Unfortunately, I had no choice but to take that room, leaving my driver to sleep on the very crappy/dirty/dingy pull out couch for 2 nights. In the morning, I spoke to Mouna, the manager for both locations, for reimbursement since the front desk attendant messed everything up and she refused. I had to call the corporate office to have any kind of help from this as this is an independently owned business and they did NOT want to fix their mistake. If I ever go to Maryland again, I know to stay away from these specific Hilton hotels. BEWARE OF THESE GUYS!
- NINicholas IsolaOct 15, 20255.0This Homewood is in really great condition. Clean rooms, comfortable beds, and everything in great condition. Plenty of parking around the building and convenient highway access. Breakfast not the best ever, but pretty decent for a Homewood. I would stay here again.
Frequently Asked Questions About Homewood Suites by Hilton Bel Air
What accessibility features does Homewood Suites by Hilton Bel Air offer?
The hotel provides accessible parking and an accessible elevator to assist guests with mobility needs.
Is breakfast included at Homewood Suites by Hilton Bel Air?
Yes, free breakfast is available daily for guests at the hotel.
Does the hotel offer free WiFi to guests?
Yes, free WiFi is available in public areas and there is a public internet terminal.
Are pets allowed at Homewood Suites by Hilton Bel Air?
Yes, both cats and dogs are welcome at the hotel.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the hotel have laundry facilities?
Yes, there is a self-service laundry available for guests.
What types of payment does Homewood Suites by Hilton Bel Air accept?
The hotel accepts American Express, Cash, Diners Club, Discover, MasterCard, and Visa.
Are there fitness or recreational facilities at the hotel?
Yes, a fitness center and one indoor pool are available for free to guests, along with a hot tub and kid-friendly activities.
How can I easily reach the hotel using nearby transport or locations?
Nearby hotels like Hilton Garden Inn Bel Air and SpringHill Suites are close by, and Riverside Pub and Grille is a nearby restaurant you might visit before or after your stay. This area offers convenient options for dining and accommodation, enhancing your visit experience.
What nearby dining options are available near Homewood Suites by Hilton Bel Air?
You can enjoy a variety of nearby dining options such as Riverside Pub and Grille, Lee's Asian Bistro, Pizza Hut, Cracker Barrel Old Country Store, and Market Place for convenience and diverse tastes.
Are there any nearby services that guests may find useful during their stay?
Nearby services include Selwyn's Barber Shop for grooming, Rite Aid pharmacy, and multiple banks such as Citizens Bank and PNC Bank for financial services.