Holiday Inn Express Baltimore - Bwi Airport NE by IHG

Reviews

• AG

  Angela G

  Jul 18, 2025
  5.0
  This location is currently under renovation and I've been eager to see the finished product! As a consultant that works from home, I've stayed here occasionally just to break up the monotony of being within my home office. Iqbal is usually manning the front desk when I come down for a coffee to get my day started. He is incredibly pleasant and eager to help answer any of my questions about the hotel and local area. The main seating area in the lobby has great lighting that helps me to feel as if I'm not stuck indoors. I like that the coffee station is clean and the condiments are well stocked. I tend to bring my own creamer pods to mix things up. When I tire of the main seating area there are three other seating areas in the lobby that I can transition to as I work. Even with the renovations, I use my AirPods and continue working with its noise cancellation. The way the seating areas are set up in the lobby, I don't get distracted with renovation sounds, foot traffic or hotel employees cleaning the lobby. I've also had a day on site where I was able to sit out on the picnic table at the rear of the hotel comfortably and without interruption. For lunch, there is a lunch wagon at the Shell station that sells Mexican food. There is also a Dunkin' Donuts across the street with bagel sandwiches for a quick bite. I'd like to see the grill area once completed if for anything but the shade and additional seating area to work out of. Overall, I really enjoy this location because of Iqbal's infectious energy and pride in his work. It def helps to break up the monotony of telework life. And it's nice to feel 'at home' while away from home. My one complaint about this location is the lack of engagement from the Manager on site. While at the front desk, the Manager seemingly does not engage with hotel guests as they enter the lobby.
• SK

  Samantha Kaufman

  Jun 4, 2025
  1.0
  Did a quick overnight here on a road trip and will look elsewhere for future travel. Front desk reception was kind upon check-in and there were carts available for us to move our luggage. They're under heavy renovation, but it doesn't excuse the smell of smoke and musk to cover it up. Breakfast was supplied by the local Walmart, and there were minimal options. Bed sheets were dirty and ripped.
• EI

  Ed Reibert III

  Apr 12, 2025
  3.0
  The phones don't work u can not call out and U can't call the front desk. So I went to the front desk and asked for the phone number that rings . They gave me a number that was supposed to be the front desk when I got back to the my room on the 7th . Floor I tried . to call them with the number they gave me that number don't work either. They have two washers and two dryers, OUT OF ORDER and they are on the second floor with is closed do to construction .
• LP

  Lokendra Putta

  Mar 21, 2025
  5.0
  Wow 👌 👏

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