Brand Certified
Hilton Garden Inn Baltimore/White Marsh
3.9(1615 reviews)
Certified by Hilton Garden Inn Baltimore/White Marsh • Mar 01, 2026
Business Details
5015 Campbell Boulevard, Baltimore, MD
21236, United States
Certified by Hilton Garden Inn Baltimore/White Marsh • Mar 01, 2026
(410) 931-7304
Certified by Hilton Garden Inn Baltimore/White Marsh • Mar 01, 2026
https://www.hilton.com/en/hotels/bwiwmgi-hilton-garden-inn-baltimore-white-marsh/
Certified by Hilton Garden Inn Baltimore/White Marsh • Mar 01, 2026
About
Certified by Hilton Garden Inn Baltimore/White Marsh • Mar 01, 2026
HotelHilton
The Hilton Garden Inn White Marsh hotel is located in the Northeast suburbs of Baltimore, Maryland with easy access to Maryland Interstate I-95. Were 20 minutes from downtown Baltimore, Maryland and attractions including Camden Yards, Baltimore Ravens Stadium, and the Inner Harbor.
Our hotel is within walking distance to THE AVENUE at White Marsh with shopping, restaurants, movie theaters and more.
Deluxe accommodations, friendly service, and a relaxed Maryland style and atmosphere await our Hilton Garden Inn White Marsh hotel guests.
Amenities include complimentary WiFi, 24-hour access to printing, scanning, and copying in hotel lobby, plus a work desk in all of our 155 guest rooms and 10 junior suites. Accessible rooms are also available.
Enjoy a meal at the Garden Grille and Bar. Cooked-to-order breakfast and dinner are served daily, and we offer room service. Unwind with a drink in the lobby bar.
The Hilton Garden Inn White Marsh hotel in Baltimore also offers a 24-hour Pavilion Pantry and a 24-hour fitness center, with access to L.A. Fitness Center, located next door. Take a dip in our heated indoor pool and whirlpool. Guest laundry facilities are available as well. We also offer 6,000 square feet of meeting space for up to 200 people.
Driving in? Self-serve Parking is available for a nominal fee per day. Feel free to enter and exit our parking lot at your leisure.
Come enjoy Maryland hospitality and exceptional service at the Hilton Garden Inn White Marsh hotel in Baltimore, Maryland. Everything. Right where you need it.
Location
Certified by Hilton Garden Inn Baltimore/White Marsh • Mar 01, 2026
Hilton Garden Inn Baltimore/White Marsh
5015 Campbell Boulevard, Baltimore, MD
21236, United States
Hours
Certified by Hilton Garden Inn Baltimore/White Marsh • Mar 01, 2026
Reviews
3.9
1,615 reviews
5 stars
769
4 stars
369
3 stars
198
2 stars
100
1 star
179
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted unsanitary conditions in rooms, including dirty linens, unclean bathrooms, and overall poor housekeeping.
Staff Performance
While some guests praised the friendliness and helpfulness of staff, others reported rude or indifferent service, particularly at the front desk.
Maintenance Problems
Guests frequently mentioned maintenance issues such as broken amenities, malfunctioning door locks, and outdated facilities.
Noise Complaints
Several reviews noted excessive noise from the highway and thin walls, making it difficult for guests to sleep.
Value for Money
Many customers felt that the quality of the hotel did not match the price paid, particularly regarding the cost of breakfast and overall amenities.
- CWChabria WFeb 24, 20262.0Not a bad stay. Rooms are fairly clean. I booked a stay and a few days later went to rebook and when I arrived was told I couldn’t be checked in due to a note about me smoking in the room. They could check the cameras. Said a cigarette like smell was the issue but I don’t even smoke cigarettes. I definitely feel like discrimination is playing a part due to the demographic of the front desk staff.
- DDDeonFeb 22, 20262.0Check in was pleasant. However once I made it in the room, I was disgusted. There appeared to be poop on the walls. Speaking of the walls, they were peeling. The shower gel was empty and not refilled even after housekeeping serviced the room. The battery in the door died so I was unable to enter the room. Way to many shortages for a two night stay. Needless to say I will not be returning. Ever
- TKT. N. KottraFeb 22, 20261.0I had an extremely disappointing stay at the White Marsh Hilton Garden Inn. I had a very early flight, and didn’t realize until after I got to the airport that I left my watch charging in my room. I called immediately to ask the front desk about getting it back. I wasn’t confident in the agent’s clearly uninterested response of the “manager will call me later” about shipping options. I received no call and I have emailed 3 times with no response. They are either happy with keeping it and not replying or inept at customer service.
- DRDebra RedfernFeb 12, 20261.0My experience was horrible. Took 45-60 minutes for someone to replace the battery to the door for us to be able to enter the room. Had no TV due to the cable being out. Asked numerous times that evening and this morning. I reported that water was dripping out of a light fixture that night and in the morning and they never fixed it. ( nice fire hazard and the Staff didn't care). Carpet was ripped . Disgusted that they just blew me off. Never would I recommend this Hilton to anyone.
- LYLuis YostFeb 12, 20262.0First, the room keys did not work was something wrong with the door lock. It took over 30 minutes until we were able to enter the room. The carpet had tears and needed to be replaced. The top blanket looked like it hadn't been washed, just straightened. The lighting was dim, had to turn on every light in the room. The website said there was a $50.00 pet fee. After looking at my bill once I got home There was $90.00 added to my bill. I checked the website once I got home and discovered that my service dog should've been no charge! The cable was out. Thank goodness for streaming! The room temperature said 71, but it felt like high 50's. The ceiling above the ice machine was leaking water through the light fixture. When I reported it to the front desk all I got was ok. I took my dog out to use the restroom and once I got off the elevator the music from the front lobby was blasting, this was 325 AM! Finally, breakfast was greasy and expensive, way overpriced. 1 scoop of scrambled eggs, a breakfast sandwich 2 coffees and yogurt, $35.00!! I expected more from a place with the name HILTON! I DO NOT RECOMMEND STAYING THERE!
Frequently Asked Questions About Hilton Garden Inn Baltimore/White Marsh
What are the check-in and check-out times at Hilton Garden Inn Baltimore/White Marsh?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Hilton Garden Inn Baltimore/White Marsh offer free Wi-Fi to guests?
Yes, complimentary Wi-Fi is available throughout the hotel, including public areas and guest rooms.
Are pets allowed at Hilton Garden Inn Baltimore/White Marsh?
Yes, both cats and dogs are welcome at the hotel.
Is the hotel accessible for guests with mobility challenges?
Yes, the hotel features accessible parking and elevators, making it mobility accessible.
What dining options are available at Hilton Garden Inn Baltimore/White Marsh?
The hotel has two restaurants, including the Garden Grille and Bar, offering cooked-to-order breakfast and dinner, plus a 24-hour Pavilion Pantry and room service.
Does the hotel provide fitness or recreational facilities?
Yes, there is a free 24-hour fitness center onsite, access to the LA Fitness Center next door, a heated indoor pool, a hot tub, and kid-friendly activities.
Is parking available at Hilton Garden Inn Baltimore/White Marsh?
Self-serve parking is available free of charge with convenient in-and-out access for guests.
Are there meeting or event spaces available at the hotel?
Yes, the hotel offers 6,000 square feet of meeting space with six meeting rooms, accommodating up to 200 people.
What nearby shopping and entertainment options can guests visit?
Guests can easily walk to THE AVENUE at White Marsh, which features shopping, restaurants, and movie theaters.
What nearby hotels are located close to Hilton Garden Inn Baltimore/White Marsh?
Nearby hotels include Hampton Inn Baltimore/White Marsh and Hampton by Hilton, providing additional accommodation options.
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