Business Details
About
Hotel
Situated in Harbor East, our Hilton Garden Inn Baltimore Inner Harbor hotel offers excellent accommodations within walking distance of downtown Baltimore, MD. We’re also recognized as a leading green hotel in Baltimore for supporting environmentally friendly and sustainable practices.
Local attractions include the National Aquarium, Orioles Park at Camden Yards, Fells Point, Baltimore Maritime Museum, Landmark Theater, Baltimore Sports Legends Museum, Historic Fort McHenry, B&O Railroad Museum, USS Constellation, M&T Bank Stadium: Home of the Baltimore Ravens, Port Discovery Children's Museum and the Port of Baltimore's Cruise Maryland Terminal.
We offer easy access to a number of corporations in the Greater Baltimore area including Constellation Energy, Deutsche Bank, Legg Mason, Verizon, Johns Hopkins Health Systems, and University of Maryland Health Systems.
Experience great local shopping, lively entertainment and dining. Our location is renowned for fresh seafood, steakhouses and superb international restaurants. Onsite, the Garden Grille & Bar serves breakfast and dinner, the Lobby Bar has your favorite beverage and room service is just a call away. Starbucks Coffee located adjacent to the Front Lobby and our Pavilion Pantry has a supply of easy meals and sundries.
Our Baltimore hotel offers spacious, well-equipped accommodations. Each guest room includes two telephones with voicemail, work desk with Herman Miller ergonomic chair, microwave, refrigerator, complimentary wired and wireless internet access, 32-inch HDTV and coffeemaker. We also offer an on-site laundry/valet service.
Keep in touch with work in our 24-hour business center or enjoy complimentary admission to the MAC (Maryland Athletic Club) fitness center. We offer 2,000 square feet of flexible meeting and banquet space for 120 people, perfect for corporate events or social gatherings. Don’t forget to check our hotel deals and packages to find valuable savings before you travel.
Location
Hilton Garden Inn Baltimore Inner Harbor
625 S. President Street, Baltimore, MD
21202, United States
Hours
Reviews
4.0
1,425 reviews
5 stars
648
4 stars
413
3 stars
165
2 stars
76
1 star
123
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were reported as rude and unprofessional.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty carpets, stained linens, and unkempt bathrooms.
Room Condition
Guests noted that rooms were outdated and in need of maintenance, with issues like broken fixtures and poor air conditioning.
Location
The hotel’s location near the Inner Harbor was frequently praised as a major advantage for guests.
Service Consistency
There were complaints about inconsistent service, particularly regarding room cleaning and responsiveness to requests.
- AAARF5 days ago4.0Decent hotel. They didn't have anything that really stood out. The room was fine. The parking being on the other side of the grounds and pricey wasnt the best but was expected.
- VOVanessa De Oliveira6 days ago5.0Booked my stay for a last minute trip and wanted something close to the harbor. The Hilton Garden Inn is located by several high end retailers and within walking distance of so many other shops, restaurants and tourist spots, like the aquarium. They have an on-site restaurant open for breakfast and dinner, a little shop for snacks and drinks that open 24/7 as well. There is a parking garage behind the hotel that is accessible via elevator which is convenient though it is paid parking, much like most of Baltimore is these days. The staff was very pleasant and helpful when I checked in.
- TTTekiaNov 6, 20254.0I had a wonderful stay at the Hilton Baltimore Inner Harbor on Pratt Street. The location is perfect located across from the Inner Harbor and close to great restaurants, the Convention Center, and the stadiums. The front desk staff was welcoming, and the hotel overall was clean, comfortable, and well-maintained. I especially want to highlight the excellent housekeeping service I received. My room was taken care of by Rasha, and they did an outstanding job every single day. The room was spotless, neatly organized, and it was clear they take pride in their work. I hope management recognizes their hard work because it really stood out. One con I do have to mention though was the Wi-Fi. It was a bit spotty in the lobby but overall a comfortable stay.
- LLLenny LambOct 29, 20252.0My husband and I stayed at this hotel this past weekend for the Ravens vs Chicago Bears game. The staff were very friendly and the location was great. The hotel itself was not up to part as a Hilton property. The carpet in the lobby leading to the elevator was terrible. The bathroom on the 1st floor was not clean. The carpet in our room was old and dirty. We worn flip flops our entire time in the room. We have stayed at this location before and it didn't look like this. We will not be back to the location again.
- GAGreg AguilarOct 14, 20252.0The hotel had filthy rugs in lobby and elsewhere. The front service was excellent. Getting wine glasses was a problem. Afterwards, my wife left her glasses, and when I call, a couple of days later, they passed the buck, between departments. Very disappointed, been a Hilton hotel and all. Is other great choices in the area.
Frequently Asked Questions About Hilton Garden Inn Baltimore Inner Harbor
What are the check-in and check-out times at Hilton Garden Inn Baltimore Inner Harbor?
Check-in time is 3:00 PM and check-out time is 11:00 AM at Hilton Garden Inn Baltimore Inner Harbor.
Does the Hilton Garden Inn Baltimore Inner Harbor offer free Wi-Fi?
Yes, the hotel provides free Wi-Fi access in public areas and also has public internet terminals available.
Are pets allowed at the Hilton Garden Inn Baltimore Inner Harbor?
Yes, both cats and dogs are welcome at the hotel as pets are allowed.
What accessibility features does the Hilton Garden Inn Baltimore Inner Harbor provide?
The hotel is mobility accessible and offers accessible parking and elevators for guests.
Is parking available at the Hilton Garden Inn Baltimore Inner Harbor?
Yes, the hotel provides both self-parking and valet parking options for guests.
What dining options are available at the Hilton Garden Inn Baltimore Inner Harbor?
The hotel has one restaurant, the Great American Grill, serving breakfast and dinner, a Lobby Bar, room service, a Starbucks adjacent to the lobby, and a Pavilion Pantry with easy meals and sundries.
Can guests stay fit during their visit at Hilton Garden Inn Baltimore Inner Harbor?
Yes, guests have complimentary access to the Maryland Athletic Club fitness center located nearby.
What entertainment and attractions are near the Hilton Garden Inn Baltimore Inner Harbor?
Nearby attractions include National Aquarium, Orioles Park at Camden Yards, Fells Point, Harbor East Cinemas, Landmark Theatres, Historic Fort McHenry, B&O Railroad Museum, and the Port Discovery Children's Museum.
How can the nearby President Street Station assist guests at the Hilton Garden Inn Baltimore Inner Harbor?
President Street Station is a nearby train station and historic landmark, providing convenient rail transit options and cultural interest for guests.
Does Hilton Garden Inn Baltimore Inner Harbor support eco-friendly practices?
Yes, the hotel holds eco-certifications like ISO14001, ISO50001, and Hilton LightStay, with programs for energy conservation, food waste reduction, recycling, responsible purchasing, and soap and toiletry donation.