Business Details
About
HotelHilton
Situated in Harbor East, our Hilton Garden Inn Baltimore Inner Harbor hotel offers excellent accommodations within walking distance of downtown Baltimore, MD. We’re also recognized as a leading green hotel in Baltimore for supporting environmentally friendly and sustainable practices.
Local attractions include the National Aquarium, Orioles Park at Camden Yards, Fells Point, Baltimore Maritime Museum, Landmark Theater, Baltimore Sports Legends Museum, Historic Fort McHenry, B&O Railroad Museum, USS Constellation, M&T Bank Stadium: Home of the Baltimore Ravens, Port Discovery Children's Museum and the Port of Baltimore's Cruise Maryland Terminal.
We offer easy access to a number of corporations in the Greater Baltimore area including Constellation Energy, Deutsche Bank, Legg Mason, Verizon, Johns Hopkins Health Systems, and University of Maryland Health Systems.
Experience great local shopping, lively entertainment and dining. Our location is renowned for fresh seafood, steakhouses and superb international restaurants. Onsite, the Garden Grille & Bar serves breakfast and dinner, the Lobby Bar has your favorite beverage and room service is just a call away. Starbucks Coffee located adjacent to the Front Lobby and our Pavilion Pantry has a supply of easy meals and sundries.
Our Baltimore hotel offers spacious, well-equipped accommodations. Each guest room includes two telephones with voicemail, work desk with Herman Miller ergonomic chair, microwave, refrigerator, complimentary wired and wireless internet access, 32-inch HDTV and coffeemaker. We also offer an on-site laundry/valet service.
Keep in touch with work in our 24-hour business center or enjoy complimentary admission to the MAC (Maryland Athletic Club) fitness center. We offer 2,000 square feet of flexible meeting and banquet space for 120 people, perfect for corporate events or social gatherings. Don’t forget to check our hotel deals and packages to find valuable savings before you travel.
Location
Hilton Garden Inn Baltimore Inner Harbor
625 S. President Street, Baltimore, MD
21202, United States
Hours
Reviews
4.0
1,436 reviews
5 stars
651
4 stars
416
3 stars
166
2 stars
76
1 star
127
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted poor cleanliness, including dirty rooms, stained carpets, and unclean bathrooms.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, many reviews noted rude or unprofessional behavior from others.
Location
The hotel is well-located near attractions and restaurants, which was frequently mentioned as a positive aspect.
Room Condition
Guests reported that rooms were outdated, with issues such as broken fixtures, uncomfortable beds, and inadequate heating or cooling.
Parking Concerns
Parking was noted as inconvenient and expensive, with guests expressing frustration over the lack of clear directions and high fees.
- SGStacey Gallant3 days ago1.0The front desk morning staff were extremely rude and uncaring. I know it said sheets and towels would be changed every other day, which is normally fine. The first night, I actually vomited on them on my side of the bed. I cleaned it up the best I could. The next morning, I went down to the front desk and said I know room cleaning was every other day, but I got sick on them and if they could change even just the sheets that day, it would be nice. I said they could even skip the next day. I just wanted fresh sheets because they did smell. She said it would not be possible, that they only do every other day. I said, but I vomited on them. She said she would see what she could do. That night, we got back and the same sheets were still on. I figured it was late and they would be in to clean the next day when they said they would. The next day, we left and when we came back about 9pm, I pulled the comfortor back and they still were not cleaned! I had had it, because we slept on sour, smelly sheets for 2 nights. I went downstairs to the front desk and I couldn't help it, but I started crying. I explained the situation to them and within 20 minutes, they had someone upstairs to change the sheets. When we checked out, I made sure I wasn't there, because if they would've asked how the stay was, I would've let them know the embarrassing situation. I just can't stay at another Hilton hotel again. We used to really like them, but this has changed my mindset. It was actual human decency that was lacking and made me feel horrible.
- CSCatherine Sherbs3 days ago4.0Rooms were okay, nothing special and clean enough. The breakfast staff girls were great, super friendly and welcoming. Nice fitness center and bar conveniently located within the hotel. Location is great, close to many stores and restaurants. Not the best stay but certainly not the worst. For the price, i would say it is very worth it.
- PJPhillip JJan 2, 20265.0Had a wonderful New Years Eve here! Clean room. Good breakfast. No complaints.
- ARAlex RodriguezDec 30, 20251.0I been in a lot of hottel for work purposes but this one was just a bad one I had roaches in my Room I did report it and they gave me a other room and min later am in the kitchen and here we go again roaches again all i had was a day left to go so I just hold on but they really need to exterminate this place this was a really bad experience. Also the tub was clogged.
- NBNeil BoardmanDec 23, 20254.0Great location for easy access to Little Italy and Fells point. Building is a little older, but has been made over pretty well. Room is fairly standard. Had to defrost the fridge, as someone prior had turned it all the way up. Pillows are horrible (soft), so bring your own. Had to use three together, as they are super soft. Little bit of road noise even on floor 12, but typical of a downtown area. We did not try the bar or the restaurant, which were on the 2nd floor. Elevators were surprisingly quick. Biggest headache was parking, but not atypical of a downtown hotel. It was about $25 a day for self-park and you have to come in from exeter street, directly behind the hotel. You then have to take an elevator down to get to the lobby before going up to room. Very tight for large vehicles (full size trucks/SUV). Ubers in this area were not as common as I would have thought, so we walked a lot. If you are doing a game (baseball/football) I would probably choose their other Hilton (Hilton Inner harbor) for location, but it is a lot louder and probably not quite as nice for a standard hotel. If you are looking for the food and bar scene, this is a better choice for location and not as big of a lobby bar atmosphere.
Frequently Asked Questions About Hilton Garden Inn Baltimore Inner Harbor
What are the check-in and check-out times at Hilton Garden Inn Baltimore Inner Harbor?
Check-in time is 3:00 PM and check-out time is 11:00 AM at Hilton Garden Inn Baltimore Inner Harbor.
Does the Hilton Garden Inn Baltimore Inner Harbor offer free Wi-Fi?
Yes, the hotel provides free Wi-Fi access in public areas and also has public internet terminals available.
Are pets allowed at the Hilton Garden Inn Baltimore Inner Harbor?
Yes, both cats and dogs are welcome at the hotel as pets are allowed.
What accessibility features does the Hilton Garden Inn Baltimore Inner Harbor provide?
The hotel is mobility accessible and offers accessible parking and elevators for guests.
Is parking available at the Hilton Garden Inn Baltimore Inner Harbor?
Yes, the hotel provides both self-parking and valet parking options for guests.
What dining options are available at the Hilton Garden Inn Baltimore Inner Harbor?
The hotel has one restaurant, the Great American Grill, serving breakfast and dinner, a Lobby Bar, room service, a Starbucks adjacent to the lobby, and a Pavilion Pantry with easy meals and sundries.
Can guests stay fit during their visit at Hilton Garden Inn Baltimore Inner Harbor?
Yes, guests have complimentary access to the Maryland Athletic Club fitness center located nearby.
What entertainment and attractions are near the Hilton Garden Inn Baltimore Inner Harbor?
Nearby attractions include National Aquarium, Orioles Park at Camden Yards, Fells Point, Harbor East Cinemas, Landmark Theatres, Historic Fort McHenry, B&O Railroad Museum, and the Port Discovery Children's Museum.
How can the nearby President Street Station assist guests at the Hilton Garden Inn Baltimore Inner Harbor?
President Street Station is a nearby train station and historic landmark, providing convenient rail transit options and cultural interest for guests.
Does Hilton Garden Inn Baltimore Inner Harbor support eco-friendly practices?
Yes, the hotel holds eco-certifications like ISO14001, ISO50001, and Hilton LightStay, with programs for energy conservation, food waste reduction, recycling, responsible purchasing, and soap and toiletry donation.