Hilton Baltimore Inner Harbor

4.1
4913 reviews

About

HotelHilton
Daily Mandatory Charge will includes: 2pct Baltimore Tourism Assessment The Hilton Baltimore hotel lies in the exciting Inner Harbor district downtown, a prime business, historic and cultural district in downtown Baltimore, Maryland. The hotel is directly connected to the Baltimore Convention Center, adjacent to Camden Yards, and across from M & T Stadium, home of the Baltimore Ravens. The Hilton Baltimore hotel is a newly opened property, designed to impress and accommodate every need of today's traveler. HOTEL LOCATION: Walking distance to many of the Baltimore's leading tourist attractions and destinations including: Baltimore's Inner Harbor, Harborplace and The Gallery, Oriole's Baseball at Camden Yards, National Aquarium in Baltimore, Nearby shopping, fine dining, theater Adjacent to the Baltimore Convention Center with direct covered access via pedestrian sky bridge Close to other notable attractions including: M & T Stadium, home of the Baltimore Ravens, Fort McHenry, National Monument, Johns Hopkins University, University of Maryland. HOTEL FACILITIES: Exclusive Hilton Fitness by Precor USA Center, featuring premium cardiovascular and strength training equipment with entertainment, Heated indoor pool, whirlpool & sauna, High-speed Internet access (wired/wireless), data, voice and visual transmission in all meeting rooms, Full-service 24-hour Business Center with computer work stations, copiers, printers, fax machines, Onsite parking available - both self and valet. Daily fees apply. Premier dining in a lively, elegant atmosphere at Diamond Tavern, 60,000 sq. ft. of flexible function space, including 25,000 sq. ft. Grand Ballroom, Junior Ballroom, and additional 20,000 sq. ft. of meeting space.

Location

Hilton Baltimore Inner Harbor
401 West Pratt Street, Baltimore, MD
21201, United States

Hours

Reviews

4.1
4,913 reviews
5 stars
2,572
4 stars
1,374
3 stars
422
2 stars
216
1 star
329

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some staff members received praise for their helpfulness and friendliness, others were criticized for being rude or unresponsive, leading to mixed experiences.

Cleanliness Issues

Several guests reported cleanliness problems, including unclean rooms and bathrooms, which negatively impacted their stay.

Location and Amenities

The hotel is well-located near Camden Yards and other attractions, with good amenities like a restaurant and gym, but some guests found the parking fees excessive.

Mixed Dining Experiences

Dining experiences varied, with some guests enjoying the breakfast and restaurant offerings, while others faced long wait times and poor service.

Room Quality

Guests appreciated the comfort and views from the rooms, but there were complaints about outdated decor and maintenance issues.
  • MG
    Mrs. Guy
    6 days ago
    5.0
    Great front desk service. Housekeeping stayed on their job and did an amazing job providing necessities.
  • MJ
    Melanie James
    Dec 30, 2025
    5.0
    Nikki B. Was such a tremendous stay from the moment we got here. Thank you Nikki B.!
  • SG
    Scott Gadman
    Dec 30, 2025
    5.0
    Stayed Aug 21 and 22nd. Meant to write sooner than this. We concluded our anniversary trip w 2 Orioles games. Due to travel issues we arrived to check in on the 21st about 20 to 30 min before opening pitch. Daniel C was at the front desk and was so fun and professional. He had us w keys to our room so quickly we were able to freshen up, change for game, and walked onto Eutaw St exactly during the national anthem. The hotel being literally next door to Camden is fantastic and after both games were able to wander back to room and stare into the outfield for as long as the lights were kept on. Kudos to Daniel C for also going extra mile. He offered strawberries and champagne delivery to our room for anniversary celebration but we declined due to not liking champagne but joked "if you send up some coke zero.." Fast forward to about 10pm going to room after game....strawberries, a nice card, and yep....a 6 pack of coke zero in the fridge. After getting up at 6am for travel and all the delays.....the game was fun but the effort to take our joke and making into reality was so fun. Also, the breakfast buffet staff were incredible. Shout out to omlette maker w family in WA State area. Great conversation. Thank you Daniel C and Hilton Inner Harbor. Scott and Trish
  • LE
    Lee Evans
    Dec 20, 2025
    5.0
    Wonderful hotel! We left our phone at the hotel and they couldn't find it. VALERIE in security went above and behind to find it for us. Kept us updated and personally searched for it. Thank you Valerie- you were awesome to work with!!
  • PS
    Prince Sebie
    Dec 19, 2025
    3.0
    Hilton don't have microwave in their rooms and they don't serve breakfast anymore like other hotels. I checked in since Wednesday

Frequently Asked Questions About Hilton Baltimore Inner Harbor

Does Hilton Baltimore Inner Harbor offer parking facilities for guests?

Yes, the hotel offers both self and valet parking options for guests, with daily fees applying.

What are the check-in and check-out times at Hilton Baltimore Inner Harbor?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM.