Hampton Inn Baltimore/White Marsh

3.4
1124 reviews

About

HotelHampton Inn
The Hampton Inn Baltimore/White Marsh hotel is located at I-95, near Baltimore, Towson, Aberdeen Proving Grounds, Maryland's Beltway I-695, and 14 miles northeast of Baltimore's famous Inner Harbor. This central location makes it the ideal choice for those visiting Baltimore, Aberdeen or Towson, providing a relaxed, suburban setting close to it all. Located in the White Marsh Town Center and the hub of the area's retail and business community, our hotel provides numerous shopping, dining and entertainment options right at your doorstep. Enjoy free breakfast daily and free WiFi.

Location

Hampton Inn Baltimore/White Marsh
8225 Town Center Dr., Baltimore, MD
21236, United States

Hours

Reviews

3.4
1,124 reviews
5 stars
375
4 stars
271
3 stars
150
2 stars
127
1 star
201

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted unsanitary conditions, including dirty carpets, musty smells, and unclean bathrooms.

Staff Performance

While many guests praised the friendliness and helpfulness of the staff, there were also complaints about unprofessional behavior and poor service.

Amenities Lacking

Guests frequently noted the absence of basic amenities such as refrigerators and microwaves in rooms, which was disappointing given the price.

Safety Concerns

Several reviews mentioned security issues, including break-ins and the lack of surveillance cameras on the property.

Management Response

Guests expressed frustration over unresponsive management regarding complaints and issues, leading to dissatisfaction with their overall experience.
  • LR
    Laura R
    Dec 30, 2025
    1.0
    Our room had bed bugs !! I have bites over my hand and on my arm. Plus, we spent $280 dollars just for the tv to not work 🤦🏽‍♀️. The lady at the front desk was sweet though! But i still would not recommend staying here 🤷🏽‍♀️
  • DD
    Damien
    Dec 30, 2025
    2.0
    Just a bizarre experience overall. Room was in poor condition, dents and dings and scratches on the wall. The AC/heat didnt really work no matter what it was set at. The bathroom had no working ventilation so would get super steamy. There was breakfast but it was pretty low-end. Front desk was nice but they were out of things like spare toothbrushes. They were doing renovations even during a busy weekend. And when we checked out we noticed they charged us a parking fee despite not even asking if we had a car. We stayed here years ago and it was far better, they said there may be new ownership or something. Oh, and another couple we were traveling with got checked out of their room a day early because they couldn't answer their cell phone when the hotel called. Their reservation clearly showed they had a day left, but the hotel got confused and bagged up all their stuff and removed it. Probably the worst Hampton Inn I've stayed at, Hilton should really look into this owner/operator.
  • HH
    Henry
    Dec 28, 2025
    4.0
    I had issues when I checked in and the following day management had to reprogram the doors.
  • AW
    A Weeks
    Nov 24, 2025
    2.0
    Hotel stay was fine, but I can't in good conscience give a good star rating. There are no cameras on the property outside (as of yet) and so our car got broken into and the airbag/horn were stolen. Was the car still drivable? Sure, if you're not afraid of getting into an an accident without an airbag. Seems we weren’t the only victims as someone else lost a license plate. The hotel staff was friendly and sweet, everything was clean, but I wouldnt stay here again. A break in on any day sucks. A break in when youre in town for a family member who had emergency heart surgery is 1000 times worse. So, thanks for that, thieves.
  • TC
    tiffini cavitt
    Nov 15, 2025
    2.0
    Although the hotel is located in a nice area for restaurants and shopping, the service and rooms were just ok. There are no refrigerators in the room which was a surprise for the price, so don't bring any food that needs to be stored. Trash cans around the property were full, ceilings were missing tiles, floors needed attention and the trashcans on the inside needed service also. Be mindful that pets are allowed on the property and that there are groups that stay here. Overall the stay was just ok for me, the biggest disappointment was the price for the room w/o a refrigerator, the size of the room, and no notice that parts of the hotel were being worked on, like the ceiling in the hallway in front of my room.

Frequently Asked Questions About Hampton Inn Baltimore/White Marsh

What are the check-in and check-out times at Hampton Inn Baltimore/White Marsh?

Check-in is at 3:00 PM and check-out is at 12:00 PM.

Does the hotel offer free breakfast?

Yes, Hampton Inn Baltimore/White Marsh provides free buffet breakfast.