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Canopy by Hilton Baltimore Harbor Point

4.3
(841 reviews)

Business Details

1215 Wills Street, Baltimore, MD
21231, United States
(443) 422-6679
https://www.hilton.com/en/hotels/bwihppy-canopy-baltimore-harbor-point/

About

Hotel
Daily Mandatory Charge includes: 2% Business Improvement District Assessment. Hello and welcome to Canopy by Hilton Baltimore Harbor Point, perfectly nestled between Harbor East and Fells Point with waterfront views of the Inner Harbor and Patapsco River. Fine dining, shopping, nightlife, an array of museums and more are just steps from our door. Explore Baltimore in style with our complimentary Canopy Bikes. We'll introduce you to the neighborhood with a local welcome gift at check-in. At Canopy, we've got you covered. Our LEED Silver hotel features a Just-Right Room with a positively local vibe. Enjoy views of the waterfront from floor-to-ceiling windows, custom art and nautical décor, as well as amenities like free WiFi and exclusively designed Canopy bed. Suites offer added space, a separate living area and cozy extras like bathrobes and Canopy socks. Every floor has a filtered spring water station so you can refresh and feel great going forward. Welcome the day in the café with a delicious artisanal breakfast made with fresh ingredients and local produce or have a Canopy Break Fast bag delivered to your door. Dine indoors or on our outdoor waterfront terrace, and sample local beer, wine and more at our complimentary evening tastings. Work up a sweat in our fitness center, and host your next meeting or function in one of our event spaces. Choose from our professional boardroom, 1,700 sq. ft. meeting room, 9th floor terrace or Canopy Central.

Location

Canopy by Hilton Baltimore Harbor Point
1215 Wills Street, Baltimore, MD
21231, United States

Hours

Reviews

4.3
841 reviews
5 stars
563
4 stars
119
3 stars
68
2 stars
35
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the friendly and attentive staff, highlighting exceptional service from individuals like Dawn, Robert, and Shatia.

Room Quality

While many guests enjoyed the cleanliness and modern design of the rooms, some reported issues with maintenance, such as stained towels and broken appliances.

Location

The hotel is well-located near the Inner Harbor and Fells Point, making it convenient for dining and entertainment, which guests appreciated.

Valet and Parking

Valet service received mixed reviews, with some guests praising the staff while others reported issues with vehicle handling and high parking fees.

Dining Experience

The onsite restaurant received positive feedback for its food quality, but some guests experienced service delays and limited menu options.
  • AS
    Andrew Smith
    3 days ago
    3.0
    It's sad to say that our normal place for staying in Baltimore has gone a little bit downhill. They no longer offer free coffee by the elevators in the morning, which is exceptionally sad as it was one of the few markers that this was one of the better hiltons as opposed to just the same as the rest in Baltimore. When my wife came in from her run needing the restroom. The staff at the restaurant were unhelpful and unwilling to say where the first floor bathroom was, only saying it's not in the restaurant, forcing her to go up to the room. The staff for the front desk are still exceptional and helpful. The bar is still a great bar, although it would be nice if they had a slightly better red wine by the glass. Overall it's still a fine hotel, just not what it used to be, and maybe not worth the extra cost compared to the other local hiltons. I hope they stop this decline as I very much like staying here otherwise and I think I might give it one more try.
  • CA
    Christina Anderson
    Feb 7, 2026
    5.0
    Loved our stay. Beautiful room with amazing view of Baltimore! Enjoyed a delicious breakfast in the French restaurant as well.
  • PS
    Peter Salazar
    Feb 1, 2026
    5.0
    Had an awesome stay at the Canopy while working at Johns Hopkins. I was there for 12 nights and the room is definitely one of the best in the area, with wood floors, their signature canopy over the bed and a great view of the lights overlooking the river. A snowstorm completely shuttered downtown and it was very thoughtful of the hotel to have an amazing buffet dinner for everyone snowed in at a suprisingly low price. The guitar trio was a really nice touch the last night I was there. It's a really convenient location near Whole Foods and many of my favorite restaurants, although I'd definitely recommend going to Jetee, the onsite restaurant at least once. If you're they're for July 4th, location can't be beat for the fireworks! A really safe area with multiple security nearby
  • ED
    Elizabeth Deeba
    Jan 26, 2026
    2.0
    Hotel does not use pet friendly salt / snowmelt despite being pet friendly and in a high foot traffic area.
  • SS
    Scott Shea
    Jan 19, 2026
    5.0
    As Hilton Gold, this was one of our favorite Canopy stays. The service, over everything, was the standout of our experience. Here are some highlights: 1. We arrived super early due to our flight timing, and the front desk was amazing/so helpful. The gentleman was so nice; he held our bags while we waited for our room to be ready, allowed us into a private area to freshen up/change, and gave great recommendations for dining in the local area. 2. Our room was immaculate and had a great view of the Inner Harbor, as did the gym - which was awesome to experience when using it to go on a quick treadmill run. 3. The property is nestled wonderfully between the Inner Harbor and Fells Point, and connects to an easily-navigable harborwalk area to get to the National Aquarium and tons of great local dining.

Brand Certified Facts from Canopy by Hilton Baltimore Harbor Point

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Certified March 01, 2026Yext Knowledge Graph
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