Business Details
About
HotelBest Western
Located in Annapolis,MD, the Best Western Annapolis is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.6
804 reviews
5 stars
279
4 stars
197
3 stars
153
2 stars
63
1 star
112
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews reported cockroaches and unsanitary conditions in rooms, including dirty bedding and bathrooms.
Customer Service
While some guests praised the friendly staff, many expressed frustration with unhelpful or rude service, particularly regarding reservation issues.
Breakfast Quality
The breakfast received mixed reviews; some guests enjoyed the variety and quality, while others found it lacking or poorly managed.
Noise Levels
Guests frequently complained about noise from other rooms and the highway, impacting their ability to sleep.
Value for Money
Several customers felt the hotel did not meet their expectations for the price, citing issues with room quality and amenities.
- JBjarry bJan 2, 20265.0Perfect location to enjoy Annapolis md!
- AFAnita FDec 31, 20255.0My room was clean & the bed comfortable with plenty of pillows. It was cold & the heater worked great. There was both a microwave & a fridge. The fridge was a little loud & you are by the freeway, so can hear some traffic. But, I was by the freeway side. Maybe ask for the other side. The breakfast had several hot items, plus cereal, etc. & was filling. All the staff were exceptional. One was extremely helpful with printing a document. I'd say a great value for the money.
- SDSara DudleyNov 20, 20251.0A friend and I stayed 11/14-11/15 just 1 night. Roaches all over the floor! We called to complain and nothing was done. It wasn’t clean paid $153 for absolute disgusting room for no one to help us. And of course being in Annapolis alone where else could we even go.
- BPBlueberry Lounge ProductionsNov 1, 20251.0We had cockroaches in our room. They were in the bed and in the shower. I eventually took this picture and video in the shower after killing many of them. They were in the bed!!! I talked to the front desk about it! Seemed like business as usual. They offered a $10 refund… for a room that you can’t sleep in. Tried to talk with them but just seems this is the way it goes here. Sad cause we stayed here a bunch. But I guess we will look for something else now
- JOJason OwensSep 27, 20251.0Had one room on a Thursday, woke up to cockroaches in bathroom, moved me 8 doors down. Woke up Friday to cockroaches in that room. Both rooms were in the back building rooms 130 and 138
Frequently Asked Questions About Best Western Annapolis
Does Best Western Annapolis provide free breakfast?
Yes, Best Western Annapolis offers complimentary breakfast to all guests.
Is smoking allowed on the property of Best Western Annapolis?
No, Best Western Annapolis is a smoke-free property.
Is Wi-Fi available at Best Western Annapolis?
Yes, free Wi-Fi is available throughout Best Western Annapolis, including guest rooms and business areas.
What are the operating hours of Best Western Annapolis?
Best Western Annapolis operates 24 hours a day, 7 days a week.
Where is Best Western Annapolis located?
Best Western Annapolis is located at 2520 RIVA RD, Annapolis, MD 21401, USA.
What type of accommodation is Best Western Annapolis?
Best Western Annapolis is a hotel providing comfortable lodging with amenities focused on cleanliness and value.
What is the main phone number to contact Best Western Annapolis?
You can reach Best Western Annapolis by calling +1 410-224-2800.
Are there other hotels near Best Western Annapolis?
Yes, Red Roof Inn Annapolis and Hotel Annapolis are nearby hotels which you might consider if you need alternative accommodation options.
Can I plan to visit nearby hotels or motels while staying at Best Western Annapolis?
Staying at Best Western Annapolis gives you the advantage of proximity to other hotels like Red Roof Inn Annapolis for friends or visitors who might be in the area.
What nearby accommodation options are available for business travelers near Best Western Annapolis?
Nearby accommodations such as Red Roof Inn Annapolis provide additional lodging options close to Best Western Annapolis, convenient for business travelers and visitors.