Location.com logo
Brand Certified

Best Western Annapolis

3.6
(804 reviews)

Business Details

2520 RIVA RD, Annapolis, MD
21401, United States
(410) 224-2800
http://bestwestern.com

About

HotelBest Western
Located in Annapolis,MD, the Best Western Annapolis is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Annapolis
2520 RIVA RD, Annapolis, MD
21401, United States

Hours

Reviews

3.6
804 reviews
5 stars
280
4 stars
198
3 stars
153
2 stars
63
1 star
110

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews reported cockroaches and unsanitary conditions in rooms, including dirty bedding and bathrooms.

Customer Service

While some guests praised the friendly staff, many expressed frustration with unhelpful or rude service, particularly regarding reservation issues.

Breakfast Quality

The breakfast received mixed reviews; some guests enjoyed the variety and quality, while others found it lacking or poorly managed.

Location and Value

The location was frequently noted as convenient, but many guests felt the overall value did not meet expectations given the condition of the rooms.
  • K
    K !
    2 days ago
    4.0
    Rooms are comfortable and clean,but a little outdated. Pet friendly,which is a big plus for me. Andrew at the check in desk was friendly and informative about the area and the eats.
  • JB
    jarry b
    Jan 2, 2026
    5.0
    Perfect location to enjoy Annapolis md!
  • AF
    Anita F
    Dec 31, 2025
    5.0
    My room was clean & the bed comfortable with plenty of pillows. It was cold & the heater worked great. There was both a microwave & a fridge. The fridge was a little loud & you are by the freeway, so can hear some traffic. But, I was by the freeway side. Maybe ask for the other side. The breakfast had several hot items, plus cereal, etc. & was filling. All the staff were exceptional. One was extremely helpful with printing a document. I'd say a great value for the money.
  • SD
    Sara Dudley
    Nov 20, 2025
    1.0
    A friend and I stayed 11/14-11/15 just 1 night. Roaches all over the floor! We called to complain and nothing was done. It wasn’t clean paid $153 for absolute disgusting room for no one to help us. And of course being in Annapolis alone where else could we even go.
  • BP
    Blueberry Lounge Productions
    Nov 1, 2025
    1.0
    We had cockroaches in our room. They were in the bed and in the shower. I eventually took this picture and video in the shower after killing many of them. They were in the bed!!! I talked to the front desk about it! Seemed like business as usual. They offered a $10 refund… for a room that you can’t sleep in. Tried to talk with them but just seems this is the way it goes here. Sad cause we stayed here a bunch. But I guess we will look for something else now

Frequently Asked Questions About Best Western Annapolis

Does Best Western Annapolis provide free breakfast?

Yes, Best Western Annapolis offers complimentary breakfast to all guests.

Is smoking allowed on the property of Best Western Annapolis?

No, Best Western Annapolis is a smoke-free property.

Brand Certified Facts from Best Western Annapolis

Best Western Annapolis partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: