Business Details
About
Hotel
Located in Annapolis,MD, the Best Western Annapolis is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
3.6
804 reviews
5 stars
278
4 stars
197
3 stars
153
2 stars
63
1 star
113
What are people saying?
AI-generated from recent customer reviews
Pest Issues
Multiple reviews reported cockroaches and other bugs in the rooms, leading to a very uncomfortable stay for guests.
Cleanliness Concerns
Several guests noted issues with cleanliness, including dirty bathrooms and unclean bedding.
Customer Service
While some guests praised the friendly staff, many others reported poor customer service, including unhelpful front desk staff and unresolved issues.
Breakfast Quality
The breakfast received mixed reviews; some guests enjoyed it while others found it lacking or poorly managed.
Noise Levels
Guests frequently complained about noise disturbances from other rooms and outside, impacting their ability to sleep.
- SDSara Dudley3 days ago1.0A friend and I stayed 11/14-11/15 just 1 night. Roaches all over the floor! We called to complain and nothing was done. It wasn’t clean paid $153 for absolute disgusting room for no one to help us. And of course being in Annapolis alone where else could we even go.
- BPBlueberry Lounge ProductionsNov 1, 20251.0We had cockroaches in our room. They were in the bed and in the shower. I eventually took this picture and video in the shower after killing many of them. They were in the bed!!! I talked to the front desk about it! Seemed like business as usual. They offered a $10 refund… for a room that you can’t sleep in. Tried to talk with them but just seems this is the way it goes here. Sad cause we stayed here a bunch. But I guess we will look for something else now
- JOJason OwensSep 27, 20251.0Had one room on a Thursday, woke up to cockroaches in bathroom, moved me 8 doors down. Woke up Friday to cockroaches in that room. Both rooms were in the back building rooms 130 and 138
- TCTalman ChartersSep 20, 20252.0We weren't thrilled. Booked this room last minute, after deciding to spend the remainder of the day and night exploring Annapolis. We simply wanted a decent hotel with a pool - and this was advertised as having a pool. It was the second week of September and temperatures were still in the mid- eighties. When we checked in we learned that the pool was closed for the season. And the room was a dump. The main door frame was completely smashed. When we attached the security chain at night, the wood the chain was attached to simply fell off the wall. The bathroom door had dried snot all over it. In some places you could see dried boogers that were painted over. It was pretty gross. We could have stayed next door in a bright, clean looking hotel that had an open pool - and we gladly would have, had we known - for a comparable rate. I gladly would have spent more to get a nice room with a pool. I simply didn't get what I paid for. The staff was nice, however.
- MSMarck SSep 20, 20254.0Stayed at the Best Western Annapolis and I’ll start with the good news: location is spot on (close to everything I needed), the service was friendly and helpful, and the room itself was clean and comfortable. Honestly, I slept great. Now, the bad news: no coffee maker in the room. Let me repeat that—no coffee maker. Which meant my morning looked like a survival show episode: me stumbling half-asleep through the halls in search of caffeine before I could function like a normal human being. So yes, great stay overall… but if you’re like me and require coffee before you can even spell “coffee,” pack your own travel kit or prepare for an early morning adventure. ☕😂
Frequently Asked Questions About Best Western Annapolis
Does Best Western Annapolis provide free breakfast?
Yes, Best Western Annapolis offers complimentary breakfast to all guests.
Is smoking allowed on the property of Best Western Annapolis?
No, Best Western Annapolis is a smoke-free property.
Is Wi-Fi available at Best Western Annapolis?
Yes, free Wi-Fi is available throughout Best Western Annapolis, including guest rooms and business areas.
What are the operating hours of Best Western Annapolis?
Best Western Annapolis operates 24 hours a day, 7 days a week.
Where is Best Western Annapolis located?
Best Western Annapolis is located at 2520 RIVA RD, Annapolis, MD 21401, USA.
What type of accommodation is Best Western Annapolis?
Best Western Annapolis is a hotel providing comfortable lodging with amenities focused on cleanliness and value.
What is the main phone number to contact Best Western Annapolis?
You can reach Best Western Annapolis by calling +1 410-224-2800.
Are there other hotels near Best Western Annapolis?
Yes, Red Roof Inn Annapolis and Hotel Annapolis are nearby hotels which you might consider if you need alternative accommodation options.
Can I plan to visit nearby hotels or motels while staying at Best Western Annapolis?
Staying at Best Western Annapolis gives you the advantage of proximity to other hotels like Red Roof Inn Annapolis for friends or visitors who might be in the area.
What nearby accommodation options are available for business travelers near Best Western Annapolis?
Nearby accommodations such as Red Roof Inn Annapolis provide additional lodging options close to Best Western Annapolis, convenient for business travelers and visitors.