Crowne Plaza Boston - Woburn by IHG

4.1
1778 reviews
Welcome to the Crowne Plaza Boston Woburn!

About

Luxury HotelWedding VenueConference CenterBusiness Meeting LocationsCrowne Plaza
Welcome to Crowne Plaza Boston – Woburn, where you can experience genuine comfort with instant access to downtown Boston and the Boston North Shore. The Crowne Plaza is now home to a state-of-the-art, multi-purpose events space artfully designed to dazzle guests, creating the perfect business conference or special occasion for small to large events. Our 199 beautifully appointed guestrooms and suites all with free Wi-Fi, mini – refrigerators and Keurig coffee makers, and large comfortable beds with quality bedding, pillows and linens. The hotel has zones that our guests can work, eat and relax! Situated at the crossroads of two thriving interstates 93 and 128 / I-95 allowing just a short ride to & from Boston as well as Logan International Airport. Take advantage of our complimentary parking . The perfect choice for business or pleasure, one mile from 128 Trade Center, Cummings Industrial Park, Raytheon, Lahey Clinic and Medical Center, as well as numerous other Fortune 500 companies and Boston proper for heading into town for a game at the famous Fenway Park or TD Garden. Scoreboard Sports Bar& Grill offers something to tempt everyone’s palate open for Breakfast, Lunch, Dinner and Late night offering daily specials, and sporting events on our 50+ tv screens and video wall. The team at Crowne Plaza Boston - Woburn will be sure to create a memorable experience!

Location

Crowne Plaza Boston - Woburn by IHG
15 Middlesex Canal Park Rd., Woburn, MA
01801, United States

Hours

Reviews

4.1
1,778 reviews
5 stars
918
4 stars
489
3 stars
164
2 stars
67
1 star
140

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many reviews praised the friendly and accommodating staff, highlighting individuals like Jared and Mai for their exceptional service.

Cleanliness

Overall, guests found the rooms to be clean and well-maintained, although some reported issues with cleanliness in specific instances.

Room Quality

While many guests appreciated the spacious and comfortable rooms, there were complaints about outdated decor and maintenance issues.

Breakfast Experience

The breakfast received mixed reviews, with some guests enjoying it while others found it lacking in quality and value.

Noise Issues

Several guests reported noise disturbances from adjacent rooms and hallways, impacting their overall experience.
  • NT
    Nikita Tarskiy
    1 day ago
    5.0
    Great hotel , very clean , plenty of parking . You have to run hot water for few minutes to get hot . Amazing front desk let me stay until 2pm . Thank you .
  • SS
    SheSmokes
    2 days ago
    4.0
    I had no trouble with anything, the only thing that stopped me from having a better experience was them remodeling the lobby. Which isn't anyone's fault at all, it was just crap timing on my end. The only thing was when i booked the room, the photos online showcased a room that was bigger than the one i got, and online it said it would have both a microwave and mini fridge. It did have the fridge and a coffee maker area however no microwave. They are clean, super sweet staff, and i felt safe parking my car there. Security was active and the hallways were usually quiet. I want to make sure I give one employee recognition by name because she was truly amazing. Destiney checked me in when i arrived and she was beyond friendly. I felt so welcomed and since it was my first time in MA, it was extremely appriciated, so thank you! I will be staying here again. 😌 ❤️
  • SS
    stuart schiff
    2 days ago
    1.0
    We were not informed that hotel was under construction. Needed to go outside to go to room from front desk. Our room needed to be changed due to noise. A few other issues we had in a 3 day stay. Just poor front desk service. Would not reserve this hotel again.
  • SS
    Samantha
    Dec 25, 2025
    5.0
    I had a great stay at the Crowne Plaza Hotel. It was comfortable, convenient, and felt very safe, especially as someone staying alone for the night. I didn’t eat at the restaurant, but I ordered takeout and it was easy and convenient. The staff were incredibly friendly and chatty, which made the whole experience feel welcoming. The only downside was that the rooms can be a bit far from the elevators, but it wouldn’t stop me from staying again. It’s also perfectly located near shopping and close to Boston, which made getting around super easy. I’d definitely stay here again!
  • ED
    Executive Director
    Dec 22, 2025
    5.0
    We recently hosted our annual gala at the Crowne Plaza, and it was an outstanding experience from start to finish. The staff is truly amazing. Sonya helped us with planning and was with us every step of the way. She is professional, attentive, and an absolute pleasure to work with. The event staff the night of the gala was awesome. They were incredibly helpful, accommodating, and always right there when we needed anything. Because of their support, the night was a huge success. We host many events throughout the year at the Crowne Plaza, and we love having our gala there. They consistently deliver excellent service and make every event feel special. Highly recommend for any organization looking to host a memorable event.

Frequently Asked Questions About Crowne Plaza Boston - Woburn by IHG

Is there free Wi-Fi available at Crowne Plaza Boston - Woburn by IHG?

Yes, complimentary Wi-Fi is available at Crowne Plaza Boston - Woburn by IHG for guests.

What is the cancellation policy at Crowne Plaza Boston - Woburn by IHG?

The cancellation policy may vary depending on the type of reservation. Please check your booking and contact the hotel or via the IHG One Rewards app.