Best Western Plus New Englander

Reviews

• RW

  Robin Wigham

  3 days ago
  3.0
  Hotel was standard no thrills. Shower was clean but didn’t drain well. Reported twice, no one addressed. The hotel claims to be non smoking but as you came off the elevator on 3rd floor the smell was apparent. Pool out of order. Place was clean.
• DD

  Dennis Duarte

  Feb 22, 2026
  5.0
  A very well maintained Hotel with Superb Staff. Right attached to hotel is a great Bar & Gille. "SAMMY WALKERS". Location great, as righrmt of main Highway. Highly Recommended .
• AV

  Alycia Vivian

  Feb 19, 2026
  2.0
  Pro-location, breakfast Con-lied about the pool being in working order, dirty rooms, dirty microwave Called prior to booking to ensure the pool was usable. Upon arrival the pool was green tinged, algae growing, a film on the top of the water, only one jet semi functional. Front desk said it was working just fine, there was no issue with it and no way to resolve my concern. I had only booked this stay for the pool for school vacation. I can understand chipped paint/needed repairs but actual algae/green water/film on top is not usable. The day after we checked in the pool was closed for use and remained closed the third day. I’m frustrated I was deceived when I called to check the pool status prior to booking. I based my booking on that. The room was dirty. The two chairs had smeared and crusted on them. The ceiling and walls had water damage and mold visible. The microwave in the lobby was dirty and smelled awful. If you need a quick cheap place to make a pit stop this is perfect.
• SP

  Scarsdale Pathologist

  Feb 15, 2026
  2.0
  We chose this hotel because of the many positive reviews, but unfortunately our stay was not very pleasant. When we first arrived, we noticed that one of the towels had visible stains, which immediately raised concerns about cleanliness. Later that night, guests were loudly talking in the hallway around midnight and woke us up. The walls between rooms also seem very thin — we could clearly hear the TV and conversations from the room next door. On Sunday morning, there was a card vendor event being held in the hotel hallway. Many vendors and buyers were conducting business right next to the breakfast area, which made the space feel crowded and chaotic rather than relaxing. It also raises a safety concern — does management consider that hosting this kind of open vendor event brings in many non-guests and may affect guest security and comfort? When we were leaving the parking lot, an attendee from the event blocked the exit with his truck. He did not appear willing to let us leave and used his large truck to move forward in a way that forced us to back up. It felt intimidating and unsafe, regardless of his exact intention. On a positive note, the hotel staff were friendly and polite. However, due to the   safety concerns, our experience did not match the expectations set by the reviews.
• JH

  james hulbert

  Feb 14, 2026
  1.0
  pool is old worn out and dirty. pool area is cold and dirty. tub drain broken tv is a plasma. lol. front desk is clueless. and sell outdated snacks. vending is broken soda 4.00. i think they try but i would have booked hotel without a pool

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