At the Best Western Plus New Englander you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus New Englander will stand out among other hotels in Woburn,MA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus New Englander will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Many customers praised the friendly and helpful staff, noting their efficiency and willingness to assist.
Cleanliness
While some guests reported clean rooms, others mentioned issues with odors and unclean conditions in certain areas.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, although some guests found it inconsistent.
Room Comfort
Several reviews highlighted comfortable beds, but there were complaints about outdated decor and issues with room amenities.
Noise Issues
Guests frequently noted noise disturbances from slamming doors and loud guests, impacting their overall experience.
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OMAR REYES
Dec 16, 2025
5.0
Pensé que no arreglarían el cuarto el primer día, pero lo hicieron. Todo limpio y en orden
ZZ
Zona
Dec 12, 2025
5.0
Nice hotel and the prices are reasonable too! She's got a lotta bells and whistles -- offering a continental breakfast, gym, and a pool.
SC
Shawn Carpenter
Dec 6, 2025
5.0
Just checked in and I love this place. I used to be a diehard Hilton customer until their rates went up about 33 percent this year. I would put this on par with a Hampton or H Garden Inn with free breakfast and modern comfortable rooms. There is a very busy restaurant and brewery attached to the hotel which is very convenient. Front desk lady was super nice and very efficient.
GA
Gimpy Alfredo
Nov 10, 2025
1.0
Container trailers and working area taking up over 50+ parking spots!!!
Broken glass and garbage everywhere they're working (it's not for the hotel btw)
Been coming here for years and in the last month or so I've had to park in the street
I'll leave a better rating once this is taken care of
ME
Mickel Evangelista
Nov 4, 2025
4.0
🏨 Best Western Plus New Englander – Woburn, MA
⭐️⭐️⭐️⭐️☆
Stayed here from Oct 30 to Nov 1 for a short vacation in Massachusetts. The entrance was welcoming, and the staff—especially the friendly woman in the breakfast area—made a great impression. She was always cleaning and had a kind, upbeat energy that stood out.
The room had two queen beds, a large cabinet with an ironing board and extra comforter, a desk, and a cool refrigerator—all solid amenities. The TV was tiny, and the constant Spectrum pop-up commercials were a bit annoying, though the remote was kind of cute.
The room smelled strongly of cleaning products, but it wasn’t unbearable. The chair was stained, and the carpet felt like a throwback to the '90s. The bathtub was unusually high, which could be tricky for some guests. The bed was very comfy, and the sheets were clean and soft, but the pillows were too small and flat—please invest in better ones!
The pool was okay, and the gym could use an upgrade (maybe add some free weights and fix the odd smell). The food changed daily, which was nice, but overall it was bland—convenient, but not memorable.
⚡️ One suggestion: the Best Western we stayed at in Connecticut had an EV charger. Please consider installing a Level 2 charger here—it would be a huge plus for travelers like us.
What saved this from being a 3-star stay? The 24/7 coffee station—a small but mighty perk.
Also, a big plus was that it was right next to the highway and the restaurants. A perfect middle area if you're visiting Boston or Salem.
⚠️ Heads-up: The parking lot is shared with a restaurant, and it gets chaotic at night