DoubleTree by Hilton Hotel Boston - Westborough

4.2
1289 reviews

About

Hotel
The Doubletree Hotel Boston Westborough is a full service hotel located 26 miles west of Boston at I-495 and Route 9 just north of the Massachusetts Turnpike. Our hotel is conveniently located next to many business and technology parks as well as many national and regional corporations. We are only 15 minutes east of Worcester and 45 minutes from Boston Logan International Airport and T.F. Green Airport at Providence, R.I. Doubletree Hotel Boston/Westborough room features include contemporary and nicely appointed guest rooms, 55 inch HD televisions, Digital Key, spacious work surfaces and high-speed Internet access, in-room refrigerator and safe, Crabtree and Evelyn amenity package in each guest bathroom, a delicious Doubletree Chocolate Chip Cookie at check-in, coffee maker with complimentary coffee and tea, iron and ironing board, and hair dryer. Doubletree Hotel Boston Westborough is conveniently located next to major companies such as Olympus, and Astellas Pharmaceuticals Southwick Zoo, Worcester Art Museum, Apex Center, New England Baseball Complex and New England Sports Center are just minutes away, as well as Wrentham Village Shopping Outlets, golf courses, skiing and Hopkinton State park.

Location

DoubleTree by Hilton Hotel Boston - Westborough
5400 Computer Drive, Westborough, MA
01581, United States

Hours

Reviews

4.2
1,289 reviews
5 stars
625
4 stars
430
3 stars
142
2 stars
41
1 star
51

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals who provided exceptional service.

Cleanliness

Most reviews highlighted the cleanliness of the rooms and common areas, although some guests reported issues with dirty rooms upon check-in.

Room Quality

While many guests appreciated the spacious and modern rooms, several noted that some rooms felt outdated and had maintenance issues.

Food Quality

The food options received mixed reviews, with some guests enjoying the breakfast buffet while others found it overpriced and lacking in quality.

Location

The hotel is conveniently located near major highways, making it accessible for travelers, though some guests felt it was a bit far from attractions.
  • DT
    Darlene Troge
    Nov 4, 2025
    5.0
    Clean, comfortable, large size shower
  • BM
    Brian McGrady
    Oct 27, 2025
    5.0
    Great staff clean and nice pool nice room big big parking lots lots of room! Not sure if let's trucks park there but I'll def be back!
  • PW
    Patrick Wong
    Oct 20, 2025
    3.0
    This building is OLD. Fixtures have been updated I give them that. But overall this is no way in HELL this is a 4-star. Don’t be fooled by that. Hallways have a gas odor on my floor. Front desk folks are nonchalant. It’s just one room but the fan was incredibly loud and I couldn’t turn it off with thermostat… had to unplug power. I made a poor choice and should have looked at the photos better. Many better choices in the area if you need quieter. To their credit they only charged me for 1 night since I checked out before Noon checkout time.
  • CH
    Chad Hiebert
    Oct 16, 2025
    5.0
    Very nice hotel for the business person. Spacious, clean and modern rooms. All the tech worked. They delete your smart TV account logins should you choose to use the TV for Netflix or YouTube. That's a nice service. Everyone was extraordinarily friendly and helpful. The lobby was comfortable to hang out in. It would be nice if the restaraunt opened at lunchtime but they have a nice snack shop that kinda makes up for it. Recommended.
  • SC
    Sam Capetillo
    Oct 2, 2025
    5.0
    I stayed at the DoubleTree in Westborough, MA for four days during a recent work trip, and I couldn’t have asked for a better experience. Each day I traveled for work and came back to this hotel, and it truly felt like a home away from home. The staff were consistently warm, welcoming, and professional. The cleanliness of the property—from the lobby to the rooms—was impeccable. The food was excellent and reliable, and the service across the board was top-notch. Housekeeping was attentive and thorough, ensuring everything was perfect each day. Overall, the hotel delivered on every level: comfort, quality, and hospitality. I highly recommend this DoubleTree to anyone traveling in the area, whether for business or leisure.

Frequently Asked Questions About DoubleTree by Hilton Hotel Boston - Westborough

What are the check-in and check-out times at DoubleTree by Hilton Hotel Boston - Westborough?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Is the hotel pet-friendly?

Yes, the hotel welcomes both cats and dogs.