DoubleTree by Hilton Hotel Boston - Westborough

4.2
1292 reviews

About

HotelDoubleTree
The Doubletree Hotel Boston Westborough is a full service hotel located 26 miles west of Boston at I-495 and Route 9 just north of the Massachusetts Turnpike. Our hotel is conveniently located next to many business and technology parks as well as many national and regional corporations. We are only 15 minutes east of Worcester and 45 minutes from Boston Logan International Airport and T.F. Green Airport at Providence, R.I. Doubletree Hotel Boston/Westborough room features include contemporary and nicely appointed guest rooms, 55 inch HD televisions, Digital Key, spacious work surfaces and high-speed Internet access, in-room refrigerator and safe, Crabtree and Evelyn amenity package in each guest bathroom, a delicious Doubletree Chocolate Chip Cookie at check-in, coffee maker with complimentary coffee and tea, iron and ironing board, and hair dryer. Doubletree Hotel Boston Westborough is conveniently located next to major companies such as Olympus, and Astellas Pharmaceuticals Southwick Zoo, Worcester Art Museum, Apex Center, New England Baseball Complex and New England Sports Center are just minutes away, as well as Wrentham Village Shopping Outlets, golf courses, skiing and Hopkinton State park.

Location

DoubleTree by Hilton Hotel Boston - Westborough
5400 Computer Drive, Westborough, MA
01581, United States

Hours

Reviews

4.2
1,292 reviews
5 stars
626
4 stars
431
3 stars
143
2 stars
41
1 star
51

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, highlighting their professionalism and attentiveness.

Cleanliness

Overall, guests noted that the hotel was clean, with well-maintained rooms and common areas, although some reported issues with specific rooms.

Food Quality

Several reviews criticized the food quality, particularly the breakfast options, which were deemed overpriced and underwhelming.

Renovation Issues

Guests expressed frustration over ongoing renovations, which were not adequately communicated prior to their stay, leading to a disappointing experience.

Room Conditions

While some rooms were described as clean and comfortable, others reported issues such as outdated decor, noise disturbances, and maintenance problems.
  • BA
    Bryan Andrews
    Dec 12, 2025
    3.0
    Nothing wrong with it just not that great. They charge around $17 for breakfast, and it's really not very good. The worker is pretty nice though
  • DT
    Darlene Troge
    Nov 4, 2025
    5.0
    Clean, comfortable, large size shower
  • BM
    Brian McGrady
    Oct 27, 2025
    5.0
    Great staff clean and nice pool nice room big big parking lots lots of room! Not sure if let's trucks park there but I'll def be back!
  • PW
    Patrick Wong
    Oct 20, 2025
    3.0
    This building is OLD. Fixtures have been updated I give them that. But overall this is no way in HELL this is a 4-star. Don’t be fooled by that. Hallways have a gas odor on my floor. Front desk folks are nonchalant. It’s just one room but the fan was incredibly loud and I couldn’t turn it off with thermostat… had to unplug power. I made a poor choice and should have looked at the photos better. Many better choices in the area if you need quieter. To their credit they only charged me for 1 night since I checked out before Noon checkout time.
  • CH
    Chad Hiebert
    Oct 16, 2025
    5.0
    Very nice hotel for the business person. Spacious, clean and modern rooms. All the tech worked. They delete your smart TV account logins should you choose to use the TV for Netflix or YouTube. That's a nice service. Everyone was extraordinarily friendly and helpful. The lobby was comfortable to hang out in. It would be nice if the restaraunt opened at lunchtime but they have a nice snack shop that kinda makes up for it. Recommended.

Frequently Asked Questions About DoubleTree by Hilton Hotel Boston - Westborough

What are the check-in and check-out times at DoubleTree by Hilton Hotel Boston - Westborough?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Is the hotel pet-friendly?

Yes, the hotel welcomes both cats and dogs.