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Aiden by Best Western Cape Cod - West Yarmouth

3.8
(631 reviews)

Business Details

476 Route 28, West Yarmouth, MA
02673-4841, United States
(508) 778-1500
http://bestwestern.com

About

HotelBest Western
Located in West Yarmouth,MA, the Aiden by Best Western Cape Cod - West Yarmouth is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Aiden by Best Western Cape Cod - West Yarmouth
476 Route 28, West Yarmouth, MA
02673-4841, United States

Hours

Reviews

3.8
631 reviews
5 stars
278
4 stars
143
3 stars
77
2 stars
55
1 star
78

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and accommodating staff, highlighting their helpfulness during stays.

Cleanliness Issues

Numerous reviews mentioned cleanliness problems, including mold, dirty rooms, and unclean public areas.

Breakfast Quality

The complimentary breakfast received mixed reviews, with some guests enjoying it while others found it lacking in variety and quality.

Room Conditions

Several guests reported issues with room conditions, including unpleasant odors, broken amenities, and inadequate maintenance.

Location and Amenities

The hotel’s location was frequently noted as a positive aspect, with convenient access to local attractions and amenities.
  • SP
    Susan Parker
    6 days ago
    1.0
    I booked a room for 3 nights beginning Feb 23 2026… Upon arriving to check in on the 23 Aiden was not open due to no power… I was advised to go to another hotel..but not to worry my credit card would not be charged….of course it was and I have had to dispute the charges…..
  • RL
    RNG LoKe
    Feb 25, 2026
    1.0
    The rooms are very good but the service is horrible, I asked in the front desk I want to stay one more night and he said the price will be higher so I said I do not want to stay then he just charge the price anyway
  • DS
    Dave S
    Feb 11, 2026
    5.0
    I found the Aiden to be one of the better hotels on the Rout 28 strip. My room was clean, the bed was comfortable and I found the service to be very helpful and friendly. It was also a good value. Finally, the in house Indian restaurant had great food.
  • AB
    Alendy Bettencourt
    Jan 19, 2026
    5.0
    The Aiden best western in Yarmouth was extremely accommodating for our sons hockey team for the MLK WEEKEND! They were friendly understanding and patient. There were kids from all over running the halls having a blast playing knee hockey ding ding ditching and swimming in the pool! A true tournament experience! I am so thankful our son got this experience. I've gone to many hotels over the years for hockey and never ever had this experience 100/10. Also the breakfast was included!! Thank you!
  • BB
    Burkhart Basler
    Jan 12, 2026
    3.0
    Unfortunately our room was full of mold on the ceiling but was solved by a room move by the team. Nice pool and good location.. Bfast is ok but I am wondering why everything is disposable and no sustainability measures are in place.

Brand Certified Facts from Aiden by Best Western Cape Cod - West Yarmouth

This information is certified by Aiden by Best Western Cape Cod - West Yarmouth and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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