Business Details
About
Hotel
Located in West Yarmouth,MA, the Aiden by Best Western Cape Cod - West Yarmouth is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Aiden by Best Western Cape Cod - West Yarmouth
476 Route 28, West Yarmouth, MA
02673-4841, United States
Hours
Reviews
3.8
626 reviews
5 stars
275
4 stars
143
3 stars
76
2 stars
55
1 star
77
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about room cleanliness, including dirty floors, mold, and unclean bathrooms.
Staff Service
Customer service experiences varied widely, with some praising staff friendliness while others reported rudeness and unhelpfulness.
Breakfast Quality
The complimentary breakfast received mixed reviews, with some guests enjoying the variety while others found it lacking.
Room Comfort
While some guests found the rooms comfortable, others reported issues such as broken amenities and unpleasant odors.
Management Response
Several reviews indicated dissatisfaction with management's handling of complaints and issues during stays.
- VLVanessa LimaNov 17, 20255.0Gostei muito atendimento muito bom comidas ótimas
- JTJohn TuellNov 4, 20255.0Stayed here for two nights on business and the room was clean and quiet. The bed were extremely comfortable and a nice big walk in hot shower, which is something I always appreciate! Breakfast was decent with something for pretty much everyone.
- KKKathyOct 23, 20251.0Overall terrible stay, rooms not clean , lobby bathroom not cleaned in 4 days. Wanted to go to another hotel but they were all booked or closed for season.Very surprised Best Western is allowing this hotel to keep operating under their name
- GSGloria SkindzierOct 14, 20251.0Everything seemed to be great the first Night we spent there for very accommodating so we decided to spend another night that seemed not that great kids were running through the halls. We were sitting in the lobby trying to enjoy a little bit of quiet time. We had kids jumping over on top of us they were playing manhunt crawling under our chairs at 10 o’clock at night. We decided to go back to our room went to sleep, packed up the next day, and it was alarming when I looked down by where they keep the iron. I found a dead cockroach. I brought it to the front desk, showed it to him acted like they didn’t care so I was not too thrilled with that. so I had to bring all my luggage home, left it outside made sure I didn’t bring anything home with me. They didn’t even seem to be bothered by it at all. I handed them a dead cockroach in a cup that I was in a room and there was no response when I brought it to the front desk so no, I would never stay there again. When I mentioned about the kids running through the holes, they said there was nothing they could do about that either Very disappointed in My experience in this hotel. I would’ve had a photo of the cockroach, but I really thought I would’ve gotten more of a response out of the front desk when I handed it to them and didn’t think anything about taking a picture of it. They did not seem surprised by it at all.
- JOJill OrofinoOct 11, 20253.0It's fine, a little pricey but the location probably commands that. The first room smelled strongly of cigarette smoke, but rhe front desk changed it out quickly. Nice breakfast with helpful staff.
Frequently Asked Questions About Aiden by Best Western Cape Cod - West Yarmouth
Does Aiden by Best Western Cape Cod - West Yarmouth offer free breakfast?
Yes, the hotel provides free breakfast to all guests.
Is there a fitness center available at Aiden by Best Western Cape Cod - West Yarmouth?
Yes, a fitness center is available for guests at the hotel.
Is the property smoke-free?
Yes, Aiden by Best Western Cape Cod - West Yarmouth is a smoke-free property.
Does the hotel provide free Wi-Fi?
Yes, free Wi-Fi is available for guests throughout the hotel.
What are the operating hours of the hotel?
The hotel is open 24 hours a day, seven days a week.
Where is Aiden by Best Western Cape Cod - West Yarmouth located?
It is located at 476 Route 28, West Yarmouth, MA 02673-4841, United States.
Are there any restaurants near the hotel?
Yes, nearby dining options include Keshar (Indian cuisine), Ann & Fran's Kitchen (American breakfast and brunch), Burger King, Dunkin Donuts, and Mike's Roast Beef & Pizzeria.
What nearby accommodations can guests consider besides Aiden by Best Western?
Nearby accommodations include Cape Point Hotel, Vacation Holiday Condominiums, Town & Country Motor Lodge, My Cape Cod Getaway, Cape Traveler Motor Inn, and Town 'N Country Family Resort.
Where can guests find quick convenience and shopping options near the hotel?
Guests can visit 7-Eleven, Dollar General, CVS Pharmacy, and CVS Beauty for convenience shopping and pharmacy needs.
Are there financial or shipping services nearby that guests might need?
Yes, Western Union offers money transfer services, UPS Access Point location provides courier and shipping services, and there are ATMs like Santander Bank ATM and LibertyX Bitcoin ATM nearby.