Brand Certified
Best Western Springfield West Inn
3.6(577 reviews)
Certified by Best Western Springfield West Inn • Mar 01, 2026
Business Details
429 RIVERDALE ST, West Springfield, MA
01089, United States
Certified by Best Western Springfield West Inn • Mar 01, 2026
(413) 785-5365
Certified by Best Western Springfield West Inn • Mar 01, 2026
http://bestwestern.com
Certified by Best Western Springfield West Inn • Mar 01, 2026
About
Certified by Best Western Springfield West Inn • Mar 01, 2026
HotelBest Western
Located in West Springfield,MA, the Best Western Springfield West Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western Springfield West Inn • Mar 01, 2026
Best Western Springfield West Inn
429 RIVERDALE ST, West Springfield, MA
01089, United States
Hours
Certified by Best Western Springfield West Inn • Mar 01, 2026
Reviews
3.6
577 reviews
5 stars
225
4 stars
147
3 stars
77
2 stars
29
1 star
99
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers reported issues with cleanliness, including dirty rooms, stained linens, and unpleasant odors.
Staff Performance
While some guests praised friendly and accommodating staff, others experienced rude service and unhelpfulness.
Breakfast Quality
The breakfast received mixed reviews; some found it satisfactory while others noted it was lacking in variety and quality.
Maintenance Issues
Numerous reviews highlighted maintenance problems, including broken elevators, malfunctioning gym equipment, and inadequate housekeeping.
Value for Price
Guests felt the hotel was overpriced for the quality and service received, with many stating they would not return.
- LBLinda BiagiottiJan 9, 20263.0The beds are the hardest I have experienced in aa while. Woke up sore everyday.y biggest issue is... We had freezing rain and every morning the parking lot is a bit slippery while the put out salt in front of the door and all the way to the employees car no one else in the parking lot was there any salt. Why...
- EEElizabeth EtkinJan 3, 20265.0I had a friend visit from out of town and found this hotel on a whim. Even though it was for only one night the staff was very accommodating and the Continental breakfast was a plus. I would definitely stay again if needed.
- FBFabian BrandDec 10, 20255.0Absolutley love this place room is pretty neat and the building is beautiful. Service was also wonderful
- ZMZulma MoralesNov 28, 20251.0Our room was at the 2nd floor, the soon the elevator door open the smell of dirty diaper or garbage is so strong the stay in your hair and skin for minutes, our room 204 the smell of cigarettes is to heavy to deal with, the walls of the room are so dirty it looks like a heavy smoker was living in the room for months ..overall the fronts desk people are very friendly..
- OCOmer ColakOct 28, 20255.0Super clean room. Reception person was very friendly and helpful. Easy parking. Safe to stay here. No hassle no headaches.
Frequently Asked Questions About Best Western Springfield West Inn
Does Best Western Springfield West Inn offer free breakfast to guests?
Yes, the hotel provides free breakfast to all its guests.
Is there a fitness center available at Best Western Springfield West Inn?
Yes, the hotel has a fitness center available for guests.
Is Best Western Springfield West Inn a smoke-free property?
Yes, the hotel is a smoke-free property.
Does the hotel provide free Wi-Fi access?
Yes, free Wi-Fi is available throughout the hotel for guests.
Where is Best Western Springfield West Inn located?
It is located at 429 Riverdale St, West Springfield, MA 01089, United States.
What are the operating hours of Best Western Springfield West Inn?
The hotel operates 24 hours a day, 7 days a week.
What special promotions does Best Western Springfield West Inn offer?
Guests who stay 2 nights receive a $50 Best Western Gift Card.
How can visitors get to Best Western Springfield West Inn using local transit stations?
Guests can use nearby transit stations to easily reach 429 Riverdale St in West Springfield, making transportation to the hotel convenient.
Are there other hotels nearby Best Western Springfield West Inn where guests can stay?
Yes, nearby options include the Bel Air Inn, which provides additional motel and bed & breakfast accommodations.
Where can guests find automotive services near Best Western Springfield West Inn?
Balise Honda, a car dealer and service center, is located nearby for automotive needs.
Brand Certified Facts from Best Western Springfield West Inn
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Certified March 01, 2026Yext Knowledge Graph
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- Hours of operation
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