Business Details
About
Hotel
The newly-renovated Hilton Garden Inn Boston Waltham is located in the center of the Massachusetts Route 128 technology belt and 30 minutes from downtown Boston. Great transport links keep you in easy reach of some of the area’s top sites and attractions such as Brandeis and Bentley Universities and corporations such as Verizon, AstraZeneca, ADP, and numerous others.
Start your morning with a cooked-to-order breakfast at the Great American Grill® restaurant. After a long day of work, sip a delicious cocktail at our Pavilion Lounge or enjoy a delicious dinner back at the Great American Grill. Evening room service is also available if you want to relax in your guestroom or catch up with loved ones and colleagues. Sweat it out at our fitness center or unwind in our indoor pool.
Our Waltham hotel also offers over 4000 sq.ft. of meeting space, perfect for corporate meetings or social events. On-site catering, AV capabilities, and 24-hr. business center is also available. A complimentary shuttle goes within a 5-mile radius to local businesses and attractions. Free Wi-Fi and parking are included.
Location
Hilton Garden Inn Boston/Waltham
450 Totten Pond Road, Waltham, MA
02451, United States
Hours
Reviews
4.1
1,118 reviews
5 stars
520
4 stars
357
3 stars
128
2 stars
54
1 star
59
What are people saying?
AI-generated from recent customer reviews
Staff Service
Customer service experiences varied widely, with some praising staff for their friendliness and helpfulness, while others reported rude and unprofessional behavior.
Room Quality
Rooms were generally described as clean and modern, but some guests noted issues with maintenance and comfort, such as uncomfortable pillows and noise disturbances.
Amenities
The hotel offers various amenities including a gym, pool, and restaurant, but guests expressed disappointment over the lack of complimentary breakfast and inconsistent food quality.
Location
The hotel is conveniently located near Boston, with easy access to highways, but some guests found the surrounding area lacking in dining options.
Cleanliness
Most reviews highlighted the cleanliness of the hotel, although a few guests reported issues with moldy towels and dirty mattresses.
- MAM Alicea1 day ago4.0Location is good close to highway and food options rooms are nice and clean pool is good too breakfast is just ok no pancakes or waffles u have to pay for those seperate very basic options with buffet
- LBLeonard BraunNov 9, 20252.0No free breakfast buffet, it cost $17.00 plus tip. No bar soaps in the bathroom only liquid soap. It is more expensive than comparable hotels.
- VSVictoria StoneNov 3, 20255.0I’m extremely pleased with my stay. The place and the room were clean, the bed and pillows were comfortable and it was wonderfully quiet. Perfect for a quick little getaway.
- KWKevin WebbNov 1, 20255.0Rooms were great, clean and modern. Service excellent. Pillows are a bit lazy😬
- SSSarah SmathersOct 19, 20251.0Enjoyed the room, and the location. But that was it. Unfortunately the fact that this hotel did not offer free breakfast ($17 for a subpar buffet) was upsetting. Then the pool was freezing cold. Out of all the Hilton Hotels I have stayed at this so far was the worst experience I had. Then the ($50) pre charge on room was not mentioned at all upon booking (wouldn’t have been a problem if it was mentioned just didn’t like the anxiety over thinking we were charged extra without letting us know). For the cost we spent ($370/night) we expected it to be up to par with other Hilton hotels. Was greatly disappointed.
Frequently Asked Questions About Hilton Garden Inn Boston/Waltham
What are the accessibility features available at Hilton Garden Inn Boston/Waltham?
The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is breakfast provided at the Hilton Garden Inn Boston/Waltham?
Yes, breakfast is available including cooked-to-order options at the Great American Grill® restaurant.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Hilton Garden Inn Boston/Waltham offer free Wi-Fi and parking?
Yes, the hotel provides free Wi-Fi in public areas and free self-parking for guests.
Are pets allowed at the Hilton Garden Inn Boston/Waltham?
Yes, both cats and dogs are welcome at the hotel.
What dining options are available within the hotel?
The hotel features two restaurants including the Great American Grill® and a Pavilion Lounge bar offering cocktails and dinner.
Is there a fitness center and pool available for guests?
Yes, there is a fitness center available for free and an indoor pool onsite.
What amenities support eco-friendliness at Hilton Garden Inn Boston/Waltham?
The hotel has eco certifications like ISO14001 and ISO50001, uses energy-efficient lighting, has a food waste reduction program, and operates an energy conservation program.
How can guests travel to nearby businesses and attractions from the hotel?
Guests can use the complimentary local shuttle service that operates within a 5-mile radius to local businesses and attractions.
What nearby attractions can guests visit around Hilton Garden Inn Boston/Waltham?
Guests can visit nearby places such as Naked Fish seafood restaurant, Brandeis and Bentley Universities, and business centers like Sustainable Energy Analytics and EH Electric & HVAC LLC.