Holiday Inn Express & Suites Swansea by IHG

3.8
609 reviews
Hotel Exterior at Night

About

HotelWedding VenueBusiness Meeting Locations
Welcome to the Holiday Inn Express and Suites Swansea! Experience Swansea and all its offerings while enjoying our great location, which is conveniently located within minutes to some of the largest attractions and businesses in Providence and Bristol, Rhode Island, and easily accessible to interstates 195 and 95. Whether your reason for travel is business or leisure, we have just the right mix to suit your needs. Located down the road is the Aviary Restaurant for an evening of great food and drinks. If you’re feeling more adventurous and looking for an exciting experience, take a short ride to Battleship Cove, Herreshoff Marine Museum, and the Seekonk Speedway. We are also located right down the road from some of Bristol, Rhode Island’s most beautiful wedding venues such as Mt. Hope Farm, Blithewold Mansion, and Bristol Harbor Inn. Also, within a few minutes’ drive, you can explore the RISD Museum, Roger Williams Park Zoo, Rhode Island Convention Center, restaurants and entertainment. Our hotel is conveniently located 30 minutes from the Rhode Island T.F. Green International Airport (PVD), 15 minutes from Brown University, RISD, Johnson and Wales University, and Roger Williams University, and just minutes from Amazon, Whirlpool, Brayton Point among many more companies in the Fall River and Somerset Business Parks. We have free high-speed wireless Internet, indoor pool, and 24-hour Fitness Center. We look forward to being your home away from home.

Location

Holiday Inn Express & Suites Swansea by IHG
1400 G.A.R. Highway Route 6, Swansea, MA
02777, United States

Hours

Reviews

3.8
609 reviews
5 stars
262
4 stars
148
3 stars
72
2 stars
45
1 star
82

What are people saying?

AI-generated from recent customer reviews

Water Issues

Multiple guests reported problems with brown water and lack of hot water during their stay.

Staff Performance

While some guests praised the friendly and helpful staff, others experienced poor service and unprofessional behavior from management.

Cleanliness Concerns

Several reviews highlighted issues with cleanliness, including dirty bathrooms and mold in rooms.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying it while others found it lacking in variety and quality.

Room Condition

Guests noted that while some rooms were spacious and clean, others were outdated and in need of maintenance.
  • EB
    Evgeniya Braghnik
    Nov 14, 2025
    1.0
    I didn't like my stay at this hotel at all. The bedding is all wrinkled and smells bad, like it hasn't been changed at all. Everything is old and worn out. It looks shabby. The staff doesn't care about anything. And this is a 4-star hotel? I would give it 2 stars at most, and that's too much.
  • DL
    Daniel Longone
    Oct 29, 2025
    4.0
    Brown water came out of the shower in the morning woof.
  • RN
    Rachel Nagy
    Oct 25, 2025
    1.0
    Never stay here! The location of this hotel was ideal for where we needed to be for the weekend. Upon checking in everything went smooth. Then the next morning I went to take a shower and the water ran brown for about 2-3 minutes. I asked the front desk if they could switch our room. She told me it was just the pipes and it would run clear. I explained to her that I understood but that I wouldn’t feel clean showering with that water and would really prefer to switch my room. I’ve stayed here before and this hasn’t been an issue until now. She denied my request and told me that they were sold out. This was a lie because online they have rooms available. Additionally, the woman at the front desk told me the brown water I was supposed to shower with was a non issue when I asked if she herself would feel comfortable showering with brown water.
  • AL
    A&C Lucas
    Oct 18, 2025
    1.0
    DO NOT STAY AT THIS HOTEL! Manager is useless and refuses to return phone messages. This hotel moved me to another property 4 days before my trip, leaving me no time to make other arrangements. They sent me to an inferior property and have made it impossible to get a refund for the cost difference. Customer service is horrible. I made my reservation 5 months in advance and was bumped because I had used expedia and they had a group come in. I am an IHG member, but this means nothing to this hotel. So, if you want to be completely unsure if your reservation will be honored and you want to never get a refund for being overcharged then stay here. If not, book anywhere else, but avoid Holiday Inn! I would suggest to avoid any IHG property since their customer service is useless.
  • KF
    Kassandra Fish
    Oct 9, 2025
    4.0
    I had a great experience at this Holiday Inn Express. The room was clean, comfortable, and well-maintained. The bed was cozy, and everything felt fresh and tidy. Staff were friendly and efficient. For the price, it’s an excellent value—comfortable accommodations without breaking the bank. I’d definitely stay here again.

Frequently Asked Questions About Holiday Inn Express & Suites Swansea by IHG

Does Holiday Inn Express & Suites Swansea offer free breakfast?

Yes, Holiday Inn Express & Suites Swansea offers a complimentary buffet breakfast for guests.

What are the check-in and check-out times at Holiday Inn Express & Suites Swansea?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.