Holiday Inn Express Springfield Downtown by IHG

4.2
550 reviews
Welcome to the Holiday Inn Express Sprigfield Downtown
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Business Details

145 State Street, Springfield, MA
01103, United States
(413) 285-8436
https://www.ihg.com/holidayinnexpress/hotels/us/en/springfield/spfez/hoteldetail
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About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
This gorgeous hotel is nestled directly in the heart of historic Springfield! There is so much charm and history to this up and coming area! Did you know Springfield is the birthplace and home of Theodore Geisel “Dr. Seuss”? With attractions such as the Mass Mutual Center (walking distance), Basketball Hall of Fame and the latest, MGM Casino you will not cease to be amazed. This 98-room hotel will provide you with all of the latest comforts of home even while paying homage to its own roots in the historic “Epiphany Tower” . We even have our corporate travelers in mind, with easy access to Bay State Medical Center, Friendly's Ice Cream, Spalding, Top Flight, Smith & Wesson, Lego, Peter Pan Bus Lines, Hasbro/Milton Bradley, Lenox/American Saw. Nearby colleges, Our Lady of the Elms, STCC, AIC, Bay Path University, Western New England College, Holyoke Community, Mt Holyoke College, Smith College, Westfield State University, Hampshire College, U-Mass Amherst & Amherst College.

Location

Holiday Inn Express Springfield Downtown by IHG
145 State Street, Springfield, MA
01103, United States

Hours

Reviews

4.2
550 reviews
5 stars
304
4 stars
137
3 stars
54
2 stars
15
1 star
40

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, particularly at the front desk and during breakfast.

Cleanliness

Guests consistently noted the cleanliness of the rooms and common areas, with some describing it as immaculate.

Breakfast Quality

The breakfast received positive feedback for its variety and quality, although some guests mentioned it could be improved.

Location Concerns

While the hotel is conveniently located near attractions, several reviews expressed concerns about safety and parking in the area.

Room Quality

Rooms were generally described as spacious and comfortable, though some guests noted the need for updates in certain areas.
  • JJ
    Jan
    Jan 5, 2026
    2.0
    Stayed here over the summer. The rooms were rundown. The first room we checked into was very rundown and I was surprised they would choose to check a guest into it in that condition. The front desk quickly offered another room. The room was slightly better, but still worn. The floor was soft when you walk across it, like bouncy in some spots. The parking situation is a hassle if the tiny parking lot is full. The breakfast was good.
  • BH
    Bryan Henault
    Dec 30, 2025
    5.0
    Nice place. Good continental breakfast.
  • MG
    Mélodie Guillemette-Hamel
    Dec 23, 2025
    5.0
    Short stay it is perfect. Nice windows, comfy plush beds! Clean and simple
  • TR
    Tammie Rand
    Dec 22, 2025
    5.0
    Stayed there for only one night however hotel staff was great, very personable. The breakfast was great, lots of selection. Room was clean, bed and pillows comfortable, walking distance to many attractions. I would stay there again, great price
  • PP
    Princess
    Dec 10, 2025
    5.0
    Jason was the ABSOLUTE besttt!!!!! We had a problem with our booking and he not only fixed it fast but efficiently. He has a radiant smile with so much positive energy. Definitely will be recommending this hotel !
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Frequently Asked Questions About Holiday Inn Express Springfield Downtown by IHG

Does Holiday Inn Express Springfield Downtown offer free breakfast?

Yes, Holiday Inn Express Springfield Downtown offers a free buffet breakfast to its guests.

What are the check-in and check-out times at Holiday Inn Express Springfield Downtown?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM.