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This gorgeous hotel is nestled directly in the heart of historic Springfield! There is so much charm and history to this up and coming area! Did you know Springfield is the birthplace and home of Theodore Geisel “Dr. Seuss”? With attractions such as the Mass Mutual Center (walking distance), Basketball Hall of Fame and the latest, MGM Casino you will not cease to be amazed. This 98-room hotel will provide you with all of the latest comforts of home even while paying homage to its own roots in the historic “Epiphany Tower” .
We even have our corporate travelers in mind, with easy access to Bay State Medical Center, Friendly's Ice Cream, Spalding, Top Flight, Smith & Wesson, Lego, Peter Pan Bus Lines, Hasbro/Milton Bradley, Lenox/American Saw. Nearby colleges, Our Lady of the Elms, STCC, AIC, Bay Path University, Western New England College, Holyoke Community, Mt Holyoke College, Smith College, Westfield State University, Hampshire College, U-Mass Amherst & Amherst College.
Location
Holiday Inn Express Springfield Downtown by IHG
145 State Street, Springfield, MA
01103, United States
Hours
Reviews
4.2
540 reviews
5 stars
296
4 stars
136
3 stars
53
2 stars
14
1 star
41
What are people saying?
AI-generated from recent customer reviews
Room Quality
Rooms are generally spacious, clean, and comfortable, with many guests appreciating the amenities and cleanliness.
Staff Service
Staff are frequently noted for their friendliness and helpfulness, although some reviews mention inconsistent service, particularly at the front desk.
Breakfast Experience
The breakfast offerings are generally well-received, with a good variety, though some guests noted it could be improved in terms of options and freshness.
Location Concerns
While the hotel is conveniently located near attractions, some guests expressed concerns about safety and noise in the surrounding area.
Parking Issues
Parking is often mentioned as a challenge, with limited availability and concerns about security.
- FLFenn LowrdNov 4, 20255.0Very low key nice atmosphere nice customer service
- DDDSrNov 3, 20253.0Hotel is fine but your staff cleaning or breakfast staff use the computers while watching and negating guests from using it. They are for guests. Seems r.a.c.i.s.t. to I n.d.i.a.n.s. even though I think your manager is
- SDSavanna DionneOct 14, 20255.0We found this room to be an excellent place to rest. We were quite happy that the room was so cozy for the price. The bed and pillows were exceptionally comfortable. I appreciated that the bathroom was stocked with Dove products, and they even provided a face wipe, which, though not Dove, was a thoughtful touch. They offered a good selection of breakfast items, which we enjoyed before departing at 10:00 AM. As a helpful note, we were informed that if the parking area is full, we could park in the numbered spaces, as the signs have not yet been removed. We would certainly consider staying here again.
- SCShyteia CarterOct 12, 20255.0Our stay is always exceptional and relaxing. This hotel is convenient to everything. Customer service is always top tier and the breakfast is superb.
- ZKZannino KrisOct 9, 20254.0The perfect location to explore anything downtown Springfield! Try the MGM, Basketball Hall of Fame, Big E, or Theodore's Blues brews and barbecue, all within distance. The rooms are on point, and private enough not to be bothered. 😉
Frequently Asked Questions About Holiday Inn Express Springfield Downtown by IHG
Does Holiday Inn Express Springfield Downtown offer free breakfast?
Yes, Holiday Inn Express Springfield Downtown offers a free buffet breakfast to its guests.
What are the check-in and check-out times at Holiday Inn Express Springfield Downtown?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Is the hotel pet-friendly?
No, Holiday Inn Express Springfield Downtown does not allow pets including cats and dogs.
Does the hotel provide free parking?
Yes, free parking is available for guests at the hotel.
What accessibility features are available at Holiday Inn Express Springfield Downtown?
The hotel offers accessible parking and mobility accessible facilities including an elevator.
Are there fitness facilities available at the hotel?
Yes, the hotel has a free fitness center equipped with elliptical machines, free weights, and a treadmill.
Does Holiday Inn Express Springfield Downtown have any swimming facilities?
Yes, the hotel features an indoor pool and a hot tub for guest use.
Is Holiday Inn Express Springfield Downtown located near any notable attractions?
Yes, the hotel is near the Mass Mutual Center, Basketball Hall of Fame, and MGM Casino, all within walking distance.
Are there any restaurants near the hotel?
Yes, guests can enjoy nearby dining at Cana and Cafe, a Caribbean restaurant and cocktail bar located close by.
What nearby entertainment options are available around Holiday Inn Express Springfield Downtown?
Nearby entertainment includes escape rooms like Springfield's Great Escape and Escape Springfield, perfect for a fun visit before or after your stay.